Benefits:

• Remote work

• Health, dental, and vision insurance

• Life insurance

• FSA/HSA

• Choose an annual donation by our Foundation to help a population of your choice

Experience Requirements:

• 5 to 10 years of experience in marketing / product growth

• proven track record of successfully taking mobile apps from 0 to scale

Responsibilities:

• Optimize spend of marketing budgets, and run many iterations of ever improving consumer experiences.

• Lead the end-to-end product development lifecycle from ideation, design, development, and launch, ensuring timely and high-quality delivery.

• Conduct market research and analysis to identify customer needs, market trends, and competitive landscape to inform growth marketing strategy.

• Work closely with the rest of the marketing team, and engineering, design, and product.

• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.

Benefits:

• Generous paid time off

• Choose an annual donation by our Foundation to help a population of your choice

• Health, dental, and vision insurance

• Life insurance and long term disability

• Parental leave - Remote work - 401(k) plan

Experience Requirements:

• 4+ years of professional experience Python in a production environment

Responsibilities:

• - Work with Product to develop features that improve the quality of our bot chats

• - Evolve the technical platform with micro services, serverless, and containers

• - Write documentation as necessary

• - Provide technical guidance and code review

• - Mentor junior engineers and interns

Benefits:

• Choose an annual donation by our Foundation to help a population of your choice

• 3-6 free therapy sessions per year from external network of counselors

• Health, dental, and vision insurance

• Short-term disability coverage

• Life insurance - Parental leave - Remote work - 401(k) benefits - FSA/HSA - Generous PTO

Experience Requirements:

• 5+ years of relationship management experience with large enterprise organizations

Responsibilities:

• Manage the end-to-end client lifecycle for a growing list of B2B partners to ensure we grow and return our customers — product adoption, account growth, demonstration of ROI, and upsells and renewals

• Build trusted & strategic partner relationships — align partner objectives with X2’s clinical and economic outcomes

• Identify and open up new lines of business within existing client organizations

• Deliver key quantifiable & qualitative insights to B2B partners that demonstrate X2’s impact via reporting, regular check-ins, and quarterly business reviews

• Conduct customer health checks, identifying critical goals, risk factors and key performance indicators to clearly understand and measure client satisfaction - Collaborate closely with X2’s implementation team to ensure customer launches are timely, successful, and in alignment with customer expectations - Provide consultative guidance on best practices for deep software adoption, product capabilities and potential application to customer’s requirements - Advocate for customers needs and issues by working with our engineering and product teams to translate customer feedback into product insights

Benefits:

• Choose an annual donation by our Foundation to help a population of your choice

• Health, dental, and vision insurance

• Short-term disability coverage

• Life insurance - Parental leave - Remote work - 401(k) benefits - FSA/HSA - Generous PTO

Education Requirements:

• BA in business administration

Experience Requirements:

• 7-10 years of sales experience

Responsibilities:

• Build market position by locating, developing, defining, and closing business relationships

• Identify trendsetter ideas by researching industry and related events, publications, and announcements

• Track individual contributors and their accomplishments

• Locate or propose potential business deals by contacting potential partners - Discover and explore business opportunities

• Screens potential business deals by analyzing market strategies, deal requirements, and financials - Evaluate options and resolve internal priorities. - Recommend equity investments - Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations - Examines risks and potentials for the business opportunities - Estimate partners needs and goals - Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations - Protect organization’s value by keeping information confidential - Enhance organization’s reputation by accepting ownership for accomplishing new and different requests - Explore opportunities to add value to job accomplishments

Benefits:

• Remote work

• Health, dental, and vision insurance

• Life insurance

• FSA/HSA

• Choose an annual donation by our Foundation to help a population of your choice

Education Requirements:

• Bachelor's degree in Business, Marketing, Communications, or related field

Experience Requirements:

• 5+ years of sales experience with a history of exceeding quotas.

• Demonstrated success in managing customer relationships.

Responsibilities:

• Find and qualify new sales leads.

• Create and deliver product presentations to potential customers.

• Keep sales activities updated in our CRM system.

• Share customer feedback with relevant internal departments.

• Maintain and grow a pipeline of revenue opportunities. - Build strong relationships with prospects and customers. - Meet or exceed revenue goals.

Experience Requirements:

• Exceptional communication skills - written and verbal

• 2-5+ years in a SaaS sales role with the demonstrated ability to exceed sales targets while improving processes around you

• A continuous growth mindset, with a desire to work in an extremely fast-paced and results-oriented environment

• High ownership to improve your craft the experience for prospects/customers and contribute to our goals as a company

Responsibilities:

• Help enterprise companies navigate the complexities of healthcare benefits by delivering tailored solutions through an exceptional sales process

• Relentlessly pursue excellence in your understanding of our product, our business, and the competitive landscape

• Generate new ideas to create more pipeline, bring on more customers, and create the foundation of a repeatable sales process in the Enterprise segment

• Collaborate with engineering, product, growth, implementation and customer success teams to drive results

• Have an expert understanding of your pipeline - regularly reporting on metrics and forecasts

Experience Requirements:

• 3-5 years of experience in implementation management, preferably within a SaaS environment.

• Proven ability to manage multiple projects simultaneously, with a strong track record of meeting deadlines and delivering high-quality results.

• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to customers and internal teams.

• Familiarity with SaaS platforms and experience with system integrations, particularly with payroll systems, is highly desirable.

• Strong analytical and troubleshooting skills, with the ability to identify issues proactively and develop effective solutions.

Responsibilities:

• Lead the end-to-end implementation process for new clients, including setting up their Thatch instance, importing employee data, and launching open enrollment.

• Develop and manage detailed project plans to ensure timely delivery of implementation milestones, meeting client-specific requirements and deadlines.

• Serve as the main point of contact for clients during the implementation phase, providing regular updates, addressing concerns, and ensuring customer satisfaction.

• Assist customers in integrating their payroll systems with Thatch, providing technical guidance and troubleshooting support as needed.

• Work closely with the product team to relay customer feedback, report issues, and suggest enhancements or new features to improve the platform.

Experience Requirements:

• 3-5 years of experience in a Revenue Operations, Sales Operations, or similar role at a high-growth SaaS company.

• Proficiency in Salesforce administration, reporting, and optimization.

• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.

• A collaborative mindset, eager to partner with cross-functional teams and influence decision-making.

Responsibilities:

• Manage and optimize Salesforce to ensure data integrity, usability, and alignment with sales workflows.

• Own sales reporting and analytics, delivering actionable insights to support revenue growth.

• Collaborate with sales leadership to identify and address inefficiencies in the sales process.

• Support sales forecasting, pipeline management, and strategic planning.

• Implement and track performance metrics for Account Executives (AEs) to drive accountability and results.

Experience Requirements:

• 3-5 years of experience in a Solutions Consultant, Benefits Consultant, Underwriter, or in a similar role within the health insurance or employee benefits space.

• Strong analytical skills with the ability to interpret healthcare plans, pricing, and coverage details.

• Excellent communication and consultative skills to guide brokers and employers through complex decisions.

• Experience working with health insurance products, employee benefits, or HR technology.

Responsibilities:

• Partner with brokers and prospective employer clients to assess their healthcare challenges, goals, and gaps in their current insurance offerings.

• Consult on the feasibility and advantages of transitioning to an ICHRA model, ensuring alignment with employer objectives.

• Build customized pricing proposals.

• Collaborate with the sales team to support client discussions, evaluate pricing and plan options, and address any concerns or barriers to adoption.

Experience Requirements:

• 5+ years of content marketing experience, 2+ years of experience doing B2B content, reaching business audiences, with a preference towards the SMB and Mid-Market segments.

• Demonstrated ability to produce (and guide the production of) high-quality, engaging content that drives measurable business impact.

• Strong editorial background, ideally within the healthcare or benefits industry, with a focus on employer-sponsored health insurance.

• Deep understanding of content distribution channels, SEO best practices, and keyword optimization.

Responsibilities:

• Own and evolve Thatch’s end-to-end content plan, including editorial calendars, campaign themes, and channel selection (blog, video, social, podcasts, etc.). Ensure the content roadmap is strategically aligned with Thatch’s broader marketing and revenue goals.

• Create, curate, and champion content that educates, informs, and delights employers, brokers, and employees on healthcare benefits — especially ICHRA — and Thatch’s brand voice and mission.

• Ensure clarity, consistency, and factual accuracy by reviewing and optimizing all customer-facing content written by our team.

• Drive and accelerate our organic inbound growth through a highly optimized content marketing engine. Employ advanced SEO and AI content strategy, keyword research, and data analysis to attract and convert high-intent traffic.

• Stay current on the latest healthcare news, industry conferences, regulatory changes, and trends in employee benefits. Serve as Thatch’s go-to expert on ICHRA and health insurance topics, ensuring credibility and authority in all content.

Experience Requirements:

• 6+ years of relevant experience with in-house and sponsored third-party events.

• A significant amount of these years of experience in B2B.

Responsibilities:

• Lead Field Marketing & Events strategies that support revenue teams by driving pipeline creation, deal acceleration and revenue growth.

• Develop the Field Marketing & Events program from the ground up, bringing discipline, best practices and rigor to create consistency & scale.

• Partner closely with sales leaders to develop a strategy that supports strong quarterly pipeline goals; advocate for what sales needs and keep sales informed on marketing priorities.

• Own and be accountable for achieving ambitious targets related to field and event effort.

• Continuously evaluate the performance and ROI of programs; adjust strategy and optimize program investments accordingly.

Experience Requirements:

• 5+ years of lifecycle marketing experience, with 2+ years of experience in B2B and/or B2B2C roles engaging business audiences, with a preference towards the SMB and Mid-Market segments.

• Expertise in end-to-end omni-channel campaign development, execution, and measurement for learnings and impact.

• Deep experience in reviewing and reporting on data, identifying actionable insights, and applying that into strategy.

• Experience with marketing automation systems like ActiveCampaign, SFDC, CDP tooling like Segment and project management tools like Linear.

Responsibilities:

• Own the end-to-end activation and lifecycle strategies across different verticals, segments, and product offerings (Brokers, Employers, Members).

• Architect and optimize a scalable lifecycle marketing system—including marketing automation, CRM tools, and data pipelines (e.g., ActiveCampaign, Salesforce, Segment).

• Develop the reporting and measurement data systems to gather insights and learnings to improve our engagement marketing program.

• Develop, iterate, and maintain high-personalized prospects, customer and member-facing communications.

• Design, test, and optimize A/B experiments to drive prospects (employer and broker) activation and member enrollments.

Experience Requirements:

• 2-4 years of experience in growth, digital, or performance marketing (preferably in B2B SaaS or healthtech).

• Strong analytical skills with experience in marketing metrics, reporting, and data visualization.

• Experience with marketing tools such as Salesforce, ActiveCampaign, Mixpanel, Google Analytics.

• Strong copywriting skills and ability to craft compelling marketing assets.

Responsibilities:

• Execute and optimize multi-channel marketing campaigns (brand, content syndication, webinars, social, affiliates, CRO, and more) to generate leads and drive conversions.

• Monitor key marketing metrics (CAC, LTV, conversion rates, etc.), identify trends, and provide data-driven insights to improve performance.

• Assist in improving lead nurturing, marketing automation, and conversion rate optimization (CRO) strategies.

• Help develop compelling messaging, ad copy, and landing pages to enhance campaign performance.

• Run A/B tests across channels, optimizing creatives, audiences, and messaging to maximize ROI.

Experience Requirements:

• 1+ year of experience in support, operations, or a related role, ideally at a tech company.

• Excellent written communication and project management skills.

• Ability to effectively communicate and work with both technical and non-technical teams.

Responsibilities:

• Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively.

• Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making.

• Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability.

• Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website.

Experience Requirements:

• A Bachelor’s degree and some on-the-job experience (may include internships).

• A strong growth mindset and desire to learn and improve.

• Well-developed organizational and writing skills.

• Ability to think critically and solve complex problems with limited oversight.

Responsibilities:

• Manage a queue of enrollment and payment tasks from Thatch to insurance carriers.

• Engage with the Engineering and Operations teams to build internal and external tools to improve our operational efficiency as we scale.

• Collaborate with our customer facing teams including Sales, Support and Advising to create solutions to address distinct customer needs.

• Balance projects and responsibilities necessary to develop the operations function with ongoing customer needs.

Experience Requirements:

• You have shown the ability to manage multiple cross functional issues concurrently. You thrive working in fast paced and sometimes chaotic environments, always pushing forward for a resolution even when the problems are ambiguous.

• You thrive under pressure and maintain a composure during high pressure situations.

• You have a keen sense of balancing when a decision needs to be made versus when additional information gathering is needed to make the right next step. You strongly bias for action and act as an owner.

• Strong written and verbal communication skills, understanding how to shape communications out to customers depending on the situation.

Responsibilities:

• Own building the incident program at Thatch. You will create incident frameworks that account for the issue type, impact, and any other relevant inputs.

• Act as an Incident Response Manager (IRM). You will drive and own incidents with a high level of urgency, cross-functional collaboration, and accuracy. You will also coordinate and ship communications for customers by determining impact and drafting communications templates.

• You will closely work with cross-functional teams to resolve incidents, and build internal infrastructure and processes for reliability, response, and detection of incidents.

• Lead the incident review process and post-mortums.

Education Requirements:

• Master's or PhD in Mathematics, Statistics, Physics, Engineering, or a related field.

Experience Requirements:

• 3+ years of experience in a data science role, preferably in a fast-paced tech environment.

• Proficiency in SQL and a computing language such as Python or R.

• Expertise in statistical analysis, machine learning, and data visualization.

• Excellent communication skills, with the ability to translate complex findings into actionable insights.

Responsibilities:

• Analyze large datasets to identify trends, patterns, and opportunities for optimization.

• Apply and deploy a wide variety of statistical methods including experimentation, causal inference, and ML/AI algorithms to solve complex business problems.

• Create data visualizations and dashboards to communicate insights to stakeholders.

• Transform and clean data from multiple sources into scalable data pipelines.

• Work closely with product and engineering teams to improve the platform and integrate data-driven solutions.

Experience Requirements:

• 6+ years as a full-stack or backend software engineer, including experience as a tech lead or engineering manager.

• Understanding of best practices for building scalable, resilient systems and tooling.

• Experience with recruiting, including designing interview loops and sourcing candidates.

• Excitement around working with internal and external cross-functional partners.

Responsibilities:

• Provide mentorship and support to engineers on the team, including giving feedback.

• Design scalable technical systems along with other engineers.

• Coordinate prioritization and assignment of engineering projects to ensure we’re shipping a high quality, maintainable product.

• Collaborate with other functions to align on priorities and identify areas of opportunity.

• Scale the team by recruiting talented engineers.

Experience Requirements:

• Experience building and maintaining websites using React, TypeScript, CSS, Tailwind, and other modern web technologies.

• Experience working cross-functionally with design and marketing teams.

• Excellent written communication and project management skills.

Responsibilities:

• Maintain and improve our public site, ensuring that it is performant and accessible.

• Work closely with our design team to implement new designs and features on our public site.

• Identify areas of improvement and drive initiatives to enhance our public site.

• Work with our marketing team to ensure that our public site is blazing fast, SEO-friendly, and accessible.

Experience Requirements:

• 4+ years of experience building web applications as a full-stack engineer, ideally at a tech company, with flexibility for exceptional candidates.

• Strong understanding of user interface and user experience principles and best practices.

• Experience building software in modern languages and frameworks (we’re currently using Ruby, TypeScript, React, TailwindCSS, and more). We believe languages can be learned, so we welcome you to apply if you're proficient with any modern language.

• Excitement about building systems from first principles and operating in an ambiguous environment.

Responsibilities:

• Build experiences for brokers, providing them with tools to provide their clients with healthcare cost quotes and tracking the progress of their clients setting up their Thatch account.

• Iterate on the broker dashboard making it easier and more efficient to use.

• Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end.

• Uphold our high engineering standards and bring consistency to the codebase.

• Collaborate with stakeholders across the organization such as product, design, marketing and operations to build new features and products.