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SlideSpeak

Full-Stack AI Software Engineer (Junior - Mid)

SlideSpeak is an AI tool for PowerPoint, Word, and PDF, helping users create presentations, summarize documents, and boost productivity efficiently.

engineeringremoteLondon, GB
$50,000 - $80,000
full-time

Benefits:

  • Competitive salary

  • Fully remote work environment with flexible scheduling

  • Company-provided laptop and software budget tailored to your needs

  • Budget for attending industry conferences (AI Engineer, Figma Config, WebSummit, etc.)

  • Extraordinary quarterly fully-paid trips across Europe and globally

Education Requirements:

  • Degree in Computer Science or a related field

Experience Requirements:

  • Proficiency in Python and experience with backend frameworks and databases

  • Proficiency in NextJS, React, TypeScript

  • Familiarity with cloud services (AWS, GCP, Azure) and server management via shell

  • Practical experience through internships or personal projects

  • Experience with Python backends, FastAPI, and RAG frameworks like LangChain, Llama Index

Other Requirements:

  • You have concrete career goals and are looking to grow rapidly in a high-velocity environment.

  • You're eager to learn and contribute meaningfully to a product that's changing how millions of people create presentations.

  • You move fast and can adapt quickly.

  • You have a high quality bar for your work, even when moving quickly.

  • You're looking for teammates, not coworkers

Responsibilities:

  • Build and maintain backend services using Python, FastAPI, and other frameworks

  • Develop and optimize front-end UI with NextJS, React, and TypeScript

  • Develop LLM and ML services to generate content for presentations (images, infographics, icons, content, ...)

  • Collaborate on database management and query optimization

  • Contribute to all phases of the development lifecycle, from design to deployment

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Robi

Content Creator

Robi is an AI-powered platform for effortless content creation, helping marketers, writers, and students generate high-quality text, images, code, and speech.

marketingremotepart-time

Benefits:

  • Fast-Growing Startup

  • Hands-on Experience

  • Ownership & Impact

  • Learning & Development

  • Teamwork

Other Requirements:

  • Strong writing and communication skills.

  • Familiarity with social media platforms and content creation.

  • Creative thinking and ability to generate engaging content ideas.

  • Ability to work independently and as part of a team.

  • Strong attention to detail and commitment to quality.

  • Flexibility and adaptability to changing work schedules and priorities.

Responsibilities:

  • Develop and create content for blogs, social media, and marketing campaigns.

  • Write compelling articles, newsletters, and website copy.

  • Collaborate with the team to ensure content aligns with our brand voice and messaging.

  • Conduct research to stay on top of industry trends and create relevant content.

  • Manage social media accounts and engage with our audience.

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PhantomBuster

Legal Manager

PhantomBuster is an AI-powered tool that automates lead generation, list enrichment, and outreach across various platforms like LinkedIn to find and engage warm leads.

legalremoteFRfull-time

Benefits:

  • International team

  • Fully remote company

  • Fun team building events

  • Flexible working time

  • Home office budget up to €1500

Education Requirements:

  • Master 2 degree in business law or other relevant legal fields

Experience Requirements:

  • At least 3 years of experience, including 2+ years in a startup, scale-up, or Tech/SaaS environment

  • Solid expertise in contract law (French & international), intellectual property, and data protection (GDPR)

  • Experience in legal drafting and negotiation

Other Requirements:

  • C1 Level in English, both spoken and written. Fluent in French

  • Familiarity with Google Workspace, Notion, and use AI/LLMs on a daily basis to streamline your work

  • Strong project management skills

  • Strategic mindset and the confidence to advise senior leadership

  • Use AI tools to boost your productivity

Responsibilities:

  • Provide strategic legal guidance to the leadership team

  • Handle litigation and pre-litigation matters with pragmatism, foresight, and creativity

  • Draft, review, and negotiate a wide variety of contracts in French or English

  • Design and structure legal processes, contributing to scalable and efficient legal operations and reinforcement of the company's legal culture

  • Be the go-to legal partner for French and international operational teams

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PhantomBuster

AI Content Specialist

PhantomBuster is an AI-powered tool that automates lead generation, list enrichment, and outreach across various platforms like LinkedIn to find and engage warm leads.

marketingremoteFRfull-time

Benefits:

  • International team

  • Fully remote company

  • Fun team building events

  • Flexible working time

  • Home office budget up to €1500

Experience Requirements:

  • 2+ years of experience in content editing, content creation, and SEO

  • Proven experience using AI writing tools (e.g., ChatGPT, Claude, Google AI Studio, AirOps) and writing effective prompts for content creation and optimization

  • Strong understanding of traditional SEO principles and emerging AI search trends

  • Familiarity with content management systems (e.g., WordPress), SEO tools (e.g., Ahrefs, SurferSEO, SEMrush), and project management tools like Notion

  • Experience with web analytics tools (e.g., Google Analytics 4, Google Search Console)

Other Requirements:

  • Excellent writing, editing, and proofreading skills with meticulous attention to detail

  • Eagerness to experiment, learn, and adapt in the rapidly evolving field of AI and content

  • Proactive mindset, always looking for ways to improve processes and results

  • Balance attention to detail with an understanding of the bigger content strategy

  • Adaptable, eager to learn, and thrive in a collaborative environment as well as on your own

Responsibilities:

  • Manage and give feedback to freelance writers (AI-assisted briefs, feedback, quality assurance) and edit all content (human/AI-generated) for clarity, accuracy, style, SEO/GEO, and brand voice

  • Use AI tools for the full content lifecycle (research, outlines, drafts, updates, repurposing) and develop/refine effective prompts, ensuring AI quality and mitigating errors

  • Implement comprehensive SEO/GEO strategies to maximize content visibility across Google, AI Overviews (AIOs), and LLMs, including structuring content for AI ingestion and optimizing for LLM citations

  • Proactively identify and implement AI-driven solutions to streamline content workflows, enhance efficiency, and improve quality

  • Uphold content quality standards through meticulous fact-checking, style guide adherence, and ensuring brand consistency

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PhantomBuster

Product Expert - Customer Care Agent

PhantomBuster is an AI-powered tool that automates lead generation, list enrichment, and outreach across various platforms like LinkedIn to find and engage warm leads.

operationsremoteFRfull-time

Benefits:

  • International team

  • Fully remote company

  • Fun team building events

  • Flexible working time

  • Home office budget up to €1500

Experience Requirements:

  • Minimum of 2 years of experience in a customer-facing role, ideally in the SaaS industry

Other Requirements:

  • Fluent in English (Levels: C1 or C2). Other languages are a strong plus (preferably French)

  • Well-organized and self-disciplined to be able to work in a fully-remote environment

  • Take ownership of your tasks, driving them forward with autonomy and determination

  • Problem solver by nature and love to understand how things work

  • Excel in communicating complex solutions in simple terms, adapting your message to suit any audience

Responsibilities:

  • Become an expert on the PhantomBuster platform, mastering the main features and finer details of how the product works

  • Investigate, problem solve, respond to, or escalate advanced and complex tickets (using Zendesk) received from our users or escalated by our Level 1 team

  • Label, collect, and share user feedback with our Product team to drive the product roadmap

  • Create and update processes and maintain our internal knowledge base

  • Have the opportunity to work on CX (Customer Experience) initiatives and projects aimed at improving our way of working, knowledge, and tools, as well as cross-team projects with Product and Marketing

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PhantomBuster

VP of Product

PhantomBuster is an AI-powered tool that automates lead generation, list enrichment, and outreach across various platforms like LinkedIn to find and engage warm leads.

productremoteFRfull-time

Benefits:

  • International team

  • Fully remote company

  • Fun team building events

  • Flexible working time

  • Home office budget up to €1500

Experience Requirements:

  • You’ve led world-class product teams in B2B SaaS, ideally in SalesTech, CRM, or automation

  • You know how to scale PLG products and have hands-on experience with AI-powered automation in sales workflows

Other Requirements:

  • Strategic, hands-on product leader

  • Deep understanding of PLG, AI, and SalesTech

  • Think big and execute fast: comfortable switching between strategy and tactical delivery

  • Sharp eye for UX and have led full redesigns that made complex products simple and delightful

  • Thrive in high-growth environments and use data to drive smart, fast decisions

Responsibilities:

  • Pitch and execute a compelling product vision

  • Build an intuitive, AI-first experience

  • Drive product-led growth (PLG)

  • Lead and scale the product team

  • Measure what matters and iterate fast

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PhantomBuster

Staff Machine Learning Engineer

PhantomBuster is an AI-powered tool that automates lead generation, list enrichment, and outreach across various platforms like LinkedIn to find and engage warm leads.

scienceremoteFRfull-time

Benefits:

  • International team

  • Fully remote company

  • Fun team building events

  • Flexible working time

  • Home office budget up to €1500

Experience Requirements:

  • 5+ years of experience as a Data Scientist or Machine Learning Engineer

  • Proficiency in Python, including experience with libraries such as Scikit-Learn, NumPy, Pandas, and PyTorch/TensorFlow

  • Proficiency in SQL and experience working with data warehouses (e.g., Snowflake, GCP)

  • Strong understanding of machine learning algorithms, statistical methods, and data preprocessing techniques

  • Experience with cloud platforms for model training and deployment

Other Requirements:

  • Analytical mindset

  • Strive to understand business challenges and leverage ML to solve them

  • Stay calm in the face of challenges and have an infectious, can-do attitude to solving problems

  • Aptitude for digesting complex ML concepts and effectively communicating them to both technical and non-technical audiences

  • Team player with high integrity - you can remain flexible as we grow

Responsibilities:

  • Define and evolve our infrastructure to allow for better ML capabilities

  • Identify, source, and refine datasets to allow tuning models and create ML opportunities

  • Pre-process data by using techniques such as data cleaning, feature engineering, and transformation

  • Train, evaluate, and deploy machine learning models up to production

  • Monitor, debug, and continuously improve deployed models

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CVAT

Executive Assistant

CVAT is an industry-leading data annotation platform designed to help teams and solo users create high-quality datasets for machine learning and AI models.

operationsremoteWorldwidefull-time

Benefits:

  • Opportunities for career advancement and skill development

  • Flexible work schedule with the freedom to work remotely from any location

  • A healthy work-life balance supported by generous vacation and sick leave policies

  • Comprehensive medical insurance and other benefits

  • Make a significant contribution to an open-source project that enjoys a vibrant community and extensive user base

Experience Requirements:

  • 3+ years of experience in executive assistance, operations, or administrative roles

Other Requirements:

  • Fluent English (C1 or higher)

  • Strong organizational, research, and analytical skills

  • Excellent communication and problem-solving abilities

  • Ability to multitask and prioritize tasks effectively

  • High proficiency with MS Office, Excel and project management tools

Responsibilities:

  • Conduct research and prepare analytical reports for decision-making

  • Handle business correspondence and communication with clients, partners, and investors

  • Organize and coordinate meetings, trips, events, and ensure smooth daily operations

  • Book hotels, flights, and support full travel planning for business trips

  • Manage payments, track invoices, attach receipts to transactions, and support payroll preparation

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CVAT

Copywriter

CVAT is an industry-leading data annotation platform designed to help teams and solo users create high-quality datasets for machine learning and AI models.

marketingremoteWorldwidefull-time

Benefits:

  • Opportunities for career advancement and skill development

  • Flexible work schedule with the freedom to work remotely from any location

  • A healthy work-life balance supported by generous vacation and sick leave policies

  • Comprehensive medical insurance and other benefits

  • Make a significant contribution to an open-source project that enjoys a vibrant community and extensive user base

Experience Requirements:

  • Minimum 2-3 years of experience in SEO copywriting, technical writing, or a similar role within the IT industry

  • Please provide a portfolio

Other Requirements:

  • Strong understanding of technical concepts in IT and the ability to translate them into clear, accessible content

  • Ability to analyze and interpret data from SEO tools to inform content strategy and make data-driven decisions

  • Excellent written and verbal communication skills, with a keen eye for detail

  • Experience with computer vision or machine learning technologies (nice to have)

  • Familiarity with software development methodologies like Kanban (nice to have)

Responsibilities:

  • Write and optimize high-quality, technical content tailored to specific IT topics, such as data annotation, machine learning, computer vision, and related content

  • Produce content that balances complex technical details with user-friendly language, catering to technical experts and general audiences

  • Conduct in-depth research on current IT trends and incorporate findings into content strategies that drive traffic and engagement

  • Adapt every article for networks such as LinkedIn, Medium, Facebook, and others

  • Video content creation experience (nice to have)

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CVAT

Frontend Developer

CVAT is an industry-leading data annotation platform designed to help teams and solo users create high-quality datasets for machine learning and AI models.

engineeringremoteWorldwidefull-time

Benefits:

  • Career development opportunities

  • Flexible work schedule with the freedom to work remotely from any location

  • A healthy work-life balance supported by generous vacation and sick leave policies

  • Medical insurance and benefits

  • Engage with a global developer community on impactful projects

Experience Requirements:

  • 2+ years of experience with ReactJS, incl. knowledge of functional programming

  • Experience with Git and GitHub or other source code management tools

Other Requirements:

  • Exceptional JavaScript skills (ES6/7)

  • Knowledge of other technologies such as Node.js and Python

  • Strong knowledge of HTML, CSS, and related web technologies

  • Proficient in software development fundamentals and design patterns

  • Familiarity with CSS preprocessors such as SASS/LESS/Stylus (plus)

  • Understanding of cross-browser compatibility and web standards

  • Understanding of asynchronous programming in JavaScript

  • Good English (at least intermediate)

  • Active in the open-source community and contributions (plus)

Responsibilities:

  • Designing, developing, and deploying scalable, reusable, modular, and efficient code that can handle multiple simultaneous requests within a fast-paced environment

  • Researching new tools and keeping yourself up-to-date on advancements and trends in the development space, as well as software and web development

  • Designing, developing, and testing UI and API integration for our products

  • Working within cross-functional teams to turn the feedback of various stakeholders into final products that meet their needs

  • Ensuring high performance and availability of applications and providing support for troubleshooting production issues

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CVAT

Data Annotator

CVAT is an industry-leading data annotation platform designed to help teams and solo users create high-quality datasets for machine learning and AI models.

scienceremoteRemotecontract

Benefits:

  • Competitive compensation and comprehensive benefits package

  • Opportunity to contribute to cutting-edge computer vision projects

  • Engage in a collaborative and innovative work environment

  • Access to professional growth and development opportunities

  • Potential for flexible work hours (if applicable)

Experience Requirements:

  • Prior experience with at least 3 years in data annotation or related fields is a desirable asset

  • Knowledge on how to use Computer Vision Annotation Tool (CVAT) for solving different data annotation challenges

Other Requirements:

  • Familiarity with computer vision concepts and terminology

  • Exceptional attention to detail, with an unwavering commitment to maintaining the highest levels of accuracy

  • Capability to excel both as an independent contributor and as a collaborative team member

  • Strong interpersonal and communication skills

  • Adaptability and resilience in dynamic, fast-paced environments

Responsibilities:

  • Annotate and label various data types, including images, videos, point clouds

  • Ensure the quality and accuracy of annotations, preventing errors that could compromise the effectiveness of machine learning algorithms

  • Uphold consistency in annotations, make sure all the annotations follow the same rules and guidelines

  • Perform data pre-processing (resizing images, standardizing text data, converting data into suitable formats)

  • Collaborate with data scientists, machine learning engineers, and project managers

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Unbounce

Customer Success Manager, Insightly

Unbounce is an AI-powered landing page platform designed for marketers and agencies to generate more leads and sales through optimized conversion.

operationsremoteCA
$72,401 - $94,037
full-time

Benefits:

  • Flexible Time Off Policy

  • Remote First Team

  • Flexible Hours

  • Work From Anywhere Program

  • Health Insurance

Experience Requirements:

  • Minimum 3 years experience in a customer-facing role in SAAS

  • Fluent in both written and oral English

  • Background in digital marketing, or foundational knowledge of it

  • Experience using CRM tools a bonus

Other Requirements:

  • Customer Orientation

  • Self-motivation

  • Time and Resource Management

  • Communication

  • Accountability

Responsibilities:

  • Developing a trusted adviser relationship with Insightly customers using Zoom and email as the primary contact sources

  • Consistently engaging customers in your book of business through frequent check ins and Business Reviews

  • Providing timely recommendations and educating Insightly customers based on their business goals and utilization insights

  • Helping identify "at-risk" accounts and developing re-engagement strategies

  • Helping identify and drive customer expansion and renewals

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Unbounce

Customer Success Manager

Unbounce is an AI-powered landing page platform designed for marketers and agencies to generate more leads and sales through optimized conversion.

operationsremoteCA
$72,401 - $94,037
full-time

Benefits:

  • Flexible Time Off Policy

  • Remote First Team

  • Flexible Hours

  • Work From Anywhere Program

  • Health Insurance

Experience Requirements:

  • 3-5 years experience in a customer facing role

  • Fluent in both written and oral English

  • Background in digital marketing, or foundational knowledge of it

  • Experience with reporting tools and CRM best practices

Other Requirements:

  • Customer Orientation

  • Self-motivation

  • Time and Resource Management

  • Communication

  • Accountability

Responsibilities:

  • Developing a trusted adviser relationship with Unbounce customers using Zoom and email as the primary contact sources

  • Consistently engaging customers in your book of business through frequent check ins and Business Reviews

  • Providing timely recommendations and educating Unbounce customers based on their business goals and utilization insights

  • Helping identify "at-risk" accounts and developing re-engagement strategies

  • Helping identify and drive customer expansion and renewals

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Unbounce

Senior Product Manager, Insightly

Unbounce is an AI-powered landing page platform designed for marketers and agencies to generate more leads and sales through optimized conversion.

productremoteCA
125,000 CAD - 162,000 CAD
full-time

Benefits:

  • Flexible work

  • competitive compensation

  • growth opportunities

  • Flexible Time Off Policy

  • Health Insurance

Experience Requirements:

  • 5+ years of product management experience in SaaS

  • Familiarity with generative AI technologies

  • Strong grasp of APIs, data architecture, and the mechanics of SaaS platforms

  • Analytical Approach

  • Empathy for Users

Other Requirements:

  • Experience building or managing AI copilots or virtual assistants

  • Familiarity with CRM data models, sales forecasting, and marketing automation workflows

  • Exposure to data privacy and compliance frameworks like GDPR or CCPA

Responsibilities:

  • Shape the Vision

  • Drive AI Innovation

  • Own the Roadmap

  • Engage with Customers

  • Validate with Data

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Augmenta

Marketing Lead - Construction Tech

Augmenta is an AI-powered platform that automates electrical system design, enabling VDC teams to create fully coordinated raceway systems in hours and reduce overall project design time.

marketingremoteUSfull-time

Benefits:

  • stock option grants for full time employees

  • competitive health benefits package

  • 4 weeks vacation to all full-time employees plus an extra week off at the end of December

  • home office budget

  • self-directed learning budget

Experience Requirements:

  • 6+ years experience in B2B SaaS marketing, preferably at a technology company breaking into a traditional industry

  • Experience in the construction industry

  • A track record growing, or participating in the growth of, a marketing function/plan from seed or early stage through to growth stage

Other Requirements:

  • Exceptional communication skills. You should be a concise, engaging and accomplished writer and presenter

  • Strategic mindset, with the ability to think big picture about high level goals, and work backwards to develop a detailed plan to execute on those goals

  • Exceptional organization, project management and planning skills

  • Analytical skill set, with the ability to be data-driven in your approach, and to analyze and report on outcomes and results

Responsibilities:

  • Develop a deep understanding of Augmenta’s product offerings, feature roadmaps and value proposition

  • Become an industry market expert, to be able to speak from a position of credibility

  • Consult with and learn directly from customers and partners to identify messaging and positioning that will resonate with the construction industry and our prospective customers

  • Work closely with the product team and sales to advise on the development and execution of go-to-market strategy, positioning and branding, as well as advertising and email campaigns, for product launches

  • Identify and prioritize the demand and revenue channels to focus efforts. Develop demand generation and branding campaigns to penetrate these channels

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Deepgram

Director of Community Growth

Deepgram is a voice AI platform offering APIs for speech-to-text, text-to-speech, and full speech-to-speech voice agents, trusted by 200,000+ developers.

marketingremote
$165K - $210K
full-time

Experience Requirements:

  • 5+ years of experience at a developer-facing company

Other Requirements:

  • A grasp on what’s trending in the places developers play

  • A keen eye for metrics and like to pull your own reports

  • Excellent writing skills that will help you capture the hearts and minds of a deeply technical audience

  • An understanding of how developers operate and what “smells like typical marketing”

Responsibilities:

  • Community Engagement: Foster user relationships within the Deepgram user community (Discord), monitoring engagement, encouraging conversation and developing processes for our internal team to better extract themes and feedback

  • Content Creation and Distribution: Develop and share a content calendar and strategy, then distribute the content to inspire play in community members, kicking off a UGC (user generated content) flywheel across hosted community as well as channels like Reddit, X and YouTube

  • Social Media: Own our company handles and create posts that stand on their own (zero click content) as well as developing content for key executives and Deepgrammers

  • Community Event Management: Organize and host (or sponsor) hackathons, livestreams, and meetups to strengthen community bonds and create goodwill and word of mouth for Deepgram

  • Feedback Management: Partner with DX to collect and relay community feedback to internal teams to inform product development and resonant messaging for marketing

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Deepgram

Sr. Product Marketing Manager (Solutions and Partner Marketing)

Deepgram is a voice AI platform offering APIs for speech-to-text, text-to-speech, and full speech-to-speech voice agents, trusted by 200,000+ developers.

marketingremote
$145K - $175K
full-time

Education Requirements:

  • A degree in Marketing, Business, or a related field

Experience Requirements:

  • 5+ years of product marketing experience in tech, SaaS, or enterprise software industries.

Other Requirements:

  • Exceptional communication, storytelling, and presentation skills with the ability to translate complex technical capabilities into clear, compelling business benefits.

  • A creative and strategic mindset with strong problem-solving abilities and a knack for cross-functional collaboration.

  • Proven ability to manage multiple projects concurrently and drive alignment across marketing, sales, and partner teams.

Responsibilities:

  • Own and execute partner marketing strategies, working closely with strategic technology and solution partners to drive joint go-to-market initiatives, co-branded campaigns, and enablement programs.

  • Develop and refine solutions marketing messaging that articulates how Deepgram’s infrastructure enables customers to build industry-specific voice AI applications.

  • Collaborate with sales and customer-facing teams to equip them with the messaging, content, and tools needed to communicate Deepgram’s value to both partners and customers.

  • Support customer engagement efforts by leveraging case studies, testimonials, and customer insights to strengthen marketing narratives.

  • Monitor and analyze market trends, customer needs, and partner feedback to inform marketing strategies and identify new opportunities.

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Deepgram

Technical Product Manager (Voice AI)

Deepgram is a voice AI platform offering APIs for speech-to-text, text-to-speech, and full speech-to-speech voice agents, trusted by 200,000+ developers.

productremote
$180K - $220K
full-time

Experience Requirements:

  • 4+ years of product management experience with technical products

  • Experience designing and shipping APIs or developer platforms

  • Experience with real-time/streaming data systems and architecture considerations

Other Requirements:

  • Strong understanding of ML/AI concepts and product applications

  • Proven ability to collaborate effectively with engineering and research teams

  • Track record of defining, measuring, and improving product success metrics

  • Excellent written and verbal communication skills

Responsibilities:

  • Lead end-to-end product development for voice AI technologies, with particular emphasis on real-time streaming capabilities

  • Partner closely with research teams to guide development of new speech models and translate innovations into product features

  • Design and iterate on APIs and developer experiences that make complex voice technology accessible and powerful

  • Build relationships with enterprise customers to understand their needs and integrate feedback into product roadmaps

  • Drive cross-functional collaboration between research, engineering, design, and go-to-market teams

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Voice.ai

Senior Full-Stack Developer (Laravel, Vue.js)

Voice.ai is a free real-time AI voice changer offering a large ecosystem of voice tools for use in games, social messaging apps, and other audio applications.

engineeringremotecontract

Benefits:

  • paid time off

  • remote and flex working hours

  • additional perks

Other Requirements:

  • Proficiency in Laravel framework (backend) and Vue.js (frontend) will drive the creation of user interfaces

Responsibilities:

  • Develop and maintain responsive and user-friendly web interfaces using Laravel for backend logic and Vue.js for frontend interactions.

  • Write clean, efficient, and scalable code.

  • Interface directly with business stakeholders, project managers, or product owners to gather and interpret requirements.

  • Collaborate with other team members to develop and implement new features and functionality.

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Voice.ai

Customer Support Specialist

Voice.ai is a free real-time AI voice changer offering a large ecosystem of voice tools for use in games, social messaging apps, and other audio applications.

operationsremotecontract

Benefits:

  • paid time off

  • remote and flex working hours

  • additional perks

Experience Requirements:

  • Prior experience in customer support or help desk roles is a plus.

  • Experience with tools like Zendesk is a plus.

Other Requirements:

  • Excellent written communication skills in English.

  • Strong attention to detail and a high level of accuracy in all tasks.

  • Ability to learn and understand software applications quickly.

  • Problem-solving mindset and a customer-first attitude.

Responsibilities:

  • Deliver empathetic, user-first support, maintaining professionalism and technical accuracy.

  • Understand and troubleshoot customer issues, providing clear and concise solutions.

  • Learn how our software works in detail in order to accurately resolve user questions.

  • Document common issues and resolutions to improve our internal knowledge base.

  • Escalate complex technical issues to the appropriate teams when needed.

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