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Training & Education Specialist
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Experience Requirements:
3+ years of experience in training, instructional design, customer education, or a related role.
Other Requirements:
Strong facilitation and presentation skills, both virtual and in-person
Experience developing training programs and delivering customer-facing education on complex software platforms
Strong content creation skills (videos, e-learning, presentations)
Excellent communication and collaboration skills
Responsibilities:
Design, create, and deliver virtual training curricula for new & existing clients
Hold regular onboarding training sessions for new and existing clients
Host office hours for new clients to provide guidance and answer questions
Conduct training for new team member onboarding and ongoing skill development
Develop and deliver high-quality training videos for internal education and product updates
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Staff Software Engineer
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Experience Requirements:
8+ years of professional software engineering experience
Deep expertise in system architecture, distributed systems, and large-scale data processing
Proficiency in Python/Django
Experience with Rust preferable
Strong experience with databases (SQL and/or NoSQL), data modeling, and query optimization
Other Requirements:
Proven ability to drive cross-team initiatives
Exceptional communication and mentorship skills
A mindset for long-term scalability and technical excellence
Responsibilities:
Architect and evolve the core systems that power our platform
Design and implement services, data models, and APIs in Rust and Python/Django
Lead cross-functional technical initiatives collaborating with Product and Design
Mentor and guide engineers across multiple teams
Drive system design and technical decision-making for infrastructure improvements
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Account Executive
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Education Requirements:
formal training in and a strong belief in a consultative sales methodology
Experience Requirements:
5+ years of experience in SaaS selling
Success managing complex, multi-threaded sales cycles
Proven ability to engage with senior executives and C-suite leaders
Other Requirements:
Self-starter with high emotional intelligence and curiosity
Strong organizational skills
Creative problem-solver
Resilient and resourceful
Responsibilities:
Build, develop, and nurture relationships within target accounts
Manage the entire sales cycle from prospecting to close
Generate and maintain a healthy pipeline through outbound prospecting
Conduct detailed discovery to uncover customer pain points
Lead complex, multi-threaded deals involving multiple decision-makers
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Sr. Account Executive
Maximize trade ROI and automate deduction management for CPG brands using AI-powered forecasting, real-time analytics, and automated promotion matching.
Benefits:
Healthcare, Dental and Vision - 100% of premiums
401(k) - With a 3% employer contribution
Weekly $20 Sharebite Meal Stipend
Monthly $50 Wellness Reimbursement
Monthly $200 Remote Work Stipend
Education Requirements:
formal training in and a strong belief in a consultative sales methodology
Experience Requirements:
10+ years of experience in SaaS selling
Success managing complex, multi-threaded sales cycles
Proven ability to engage with senior executives and C-suite leaders
Other Requirements:
Self-starter with high emotional intelligence and curiosity
Strong organizational skills
Creative problem-solver
Resilient and resourceful
Responsibilities:
Build, develop, and nurture relationships within target accounts
Manage the entire sales cycle from prospecting to close
Generate and maintain a healthy pipeline through outbound prospecting
Conduct detailed discovery to uncover customer pain points
Lead complex, multi-threaded deals involving multiple decision-makers
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Global Network of Professionals Manager (AI Training Data)
Access enterprise-grade speech and text training data in 100+ languages to scale Voice AI and LLM projects with secure, self-hosted data infrastructure.
Other Requirements:
Prefer Filipino candidates
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Senior GTM Analyst
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
3+ years of experience in B2B marketing and sales analytics
Technical Proficiency in SQL and BI platforms (Tableau, Sigma, Metabase, or Looker)
Proven track record in growth stage startups
CRM Mastery (Salesforce or similar)
Practical experience using AI and machine learning tools
Other Requirements:
Collaborative mindset to partner with data engineering, marketing, and sales
Prior experience in K12 EdTech or PLG startup environment (nice to have)
Responsibilities:
Optimize Marketing Spend through multi touch attribution models
Enhance Funnel Conversion by identifying friction points in sales motions
Ensure Data Reliability and accuracy for all GTM dashboards
Accelerate Insight Delivery by leveraging AI tools to automate reporting
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Customer Success Enablement Manager
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Proven experience within a high-growth SaaS or technology company
Deep domain knowledge in Customer Success strategy and enablement
Proven track record in executing GTM strategy and defining Customer Journeys
Demonstrated ability to manage cross-functional projects
Other Requirements:
Strategic systems thinker
Strong analytical skills (Gong data)
Exceptional cross-functional collaboration and influence skills
Ability to structure and implement processes
Responsibilities:
Develop and standardize multimodal enablement programs
Analyze CSM performance data to surface operational patterns
Partner with Product and Marketing for cross-functional readiness
Strengthen CS management capabilities through strategic frameworks
Identify skill gaps and design targeted training interventions
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Future Opportunities
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Other Requirements:
Interested in working at Magic School
Responsibilities:
Submit an application to be considered for future open roles
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Product Manager - Enterprise (PRISE)
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
3+ years of product management experience
Ownership of complex, multi-user or enterprise-focused products
Track record of evaluating ambiguous problems
Experience prioritizing and executing in fast-paced startup environments
Other Requirements:
Excellent communication and collaboration skills
Bias toward action and ownership
Proven ability to use qualitative and quantitative insights
Familiarity with K–12 school districts (nice to have)
Responsibilities:
Prioritize enterprise and district-facing features
Partner with engineering to design scalable and secure solutions
Collaborate with Sales, CX, and Partnerships for expansion
Define and monitor success metrics related to district adoption
Navigate complex tradeoffs across district stakeholders
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Senior Product Designer - Growth
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of experience in product design roles
Experience leading design on large, cross-functional projects
Experience with design systems, prototyping, and usability testing
Experience with SaaS products (B2B and B2C)
Experience prototyping with tools like Lovable, Google Stitch, or Figma
Other Requirements:
Expertise in Figma
Strong communication skills
Proactive and resourceful approach
Familiarity with A/B testing
Responsibilities:
Owning the end-to-end design process within the growth squad
Leading or collaborating on user research
Creating research-backed user experiences
Ensuring designs are accessible and inclusive
Representing the customer voice through design advocacy
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Senior Product Manager - Student Experiences
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5+ years of product management experience
Ownership of consumer or user-facing digital products
Track record of navigating ambiguous problem spaces
Hands-on experience developing AI-powered features
Experience with K–12 learning environments
Other Requirements:
Excellent communication and collaboration skills
Demonstrated ability to use qualitative and quantitative insights
Ability to partner deeply with engineering and design
Responsibilities:
Prioritize student-facing features and experiences
Partner with engineering, design, and research for scale
Collaborate with Educator and Enterprise stakeholders
Define and monitor success metrics for student activation
Balance innovation with age-appropriate safeguards
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Customer Success Manager, Mid-Market
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Proven track record in a customer facing role specifically within Mid-Market
Direct experience working in education as a teacher or in EdTech
Other Requirements:
Achievement Oriented
Intellectual Curiosity
Relational Intelligence
Collaborative Mindset
Operational Excellence
Responsibilities:
Ensure at least 90% of assigned portfolio adopts MagicSchool
Achieve a contract renewal rate of 90% or higher
Drive a Net Revenue Retention (NRR) rate of at least 110%
Monitor school health data to design intervention programs
Build trust and influence with teachers and administrators
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Digital Customer Success Manager
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
Minimum 2-3 years in a customer-facing role
Proficiency with CRMs and tools like Gong and Salesforce
Proven track record of meeting NRR and retention targets
Other Requirements:
Relentless ownership
Customer instincts
Operational excellence
Growth mindset
Responsibilities:
Lead onboarding experiences to drive weekly platform usage
Achieve 90% usage, 90% renewals, and 110% NRR
Build trusted relationships at every level of a school system
Build tutorials, guides, and videos for scalable impact
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Director of Customer Success
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
7+ years in Customer Success within tech SaaS
4+ years managing Customer Success teams
Deep expertise in managing high-value enterprise partnerships
Expert ability to build and leverage Salesforce dashboards
Other Requirements:
Data-Driven Leadership
Strategic Thinking & Execution
Influence & Collaboration
Candidates based in Mountain or Pacific Time Zones preferred
Responsibilities:
Boost Net Revenue Retention (NRR) by designing scalable playbooks
Achieve a Customer Satisfaction (CSAT) score above 90%
Reduce customer onboarding time for complex implementations
Develop direct reports through coaching and accountability
Ensure alignment across Sales, Product, and executive leadership
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Senior Customer Success Manager, TX
Streamline K-12 teaching with safe, district-aligned AI tools for lesson planning, grading, and personalized tutoring while ensuring strict student data privacy.
Benefits:
Unlimited time off
Employer-paid health insurance
Generous stock options
401k match
Monthly wellness stipend
Experience Requirements:
5 - 10 years of experience managing enterprise or strategic accounts
Proven track record of meeting NRR and retention targets
Experience leading commercial conversations around renewals
Technically proficient with Salesforce, Gong, and LMS integrations
Extensive experience in K-12 EdTech sector within Texas
Other Requirements:
Ownership Mentality
Commercial Fluency
Relationship-Driven
Texas K-12 Expertise
Willingness to travel up to 25% of the time
Responsibilities:
Manage a multimillion dollar portfolio maintaining NRR above target
Drive active usage through high-impact training and materials
Identify at-risk accounts and execute intervention playbooks
Build deep trust with district executive leadership
Mentor junior team members to elevate the regional organization
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Customer Experience Specialist
Improve placement outcomes and job readiness through realistic AI-powered mock interviews, humanoid avatars, and instant feedback on communication and logic.
Education Requirements:
Any stream are eligible to apply
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Senior Account Executive
Generate high-intent seller leads with AI-powered, hyper-personalized direct mail and omni-channel marketing designed for savvy real estate listing agents.
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Software Engineering Intern
Optimize investment portfolios and mitigate social risk by integrating real-time sentiment analysis from social media and news into equity research workflows.
Benefits:
Opportunity to create something new
Learn from experienced mentors
Education Requirements:
Bachelor’s/Master’s Degree in Computer Science, Information Technology or Electronics
Experience Requirements:
Exposure to Machine Learning, Blockchain, Python, Dash, Javascript, Highcharts
Exposure to NLP API’s (IBM Watson NLU, Google NLP)
Exposure to AWS and Heroku
Other Requirements:
Good communication skills (both written and oral)
Enthusiastic learners who can think creatively
Can Do attitude to build quality code at a high velocity
Responsibilities:
Explore and develop Natural Language Understanding capabilities
Improve the current deployment for hyperledger blockchain
Implement basic Product Administration functionality
Design custom ML Sentiment Engine
Improve the UI and backend pipeline
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Customer Success Manager
Protect your brand’s social reputation and boost engagement with AI-powered moderation, real-time crisis alerts, and automated, context-aware community replies.
Benefits:
4+ weeks paid time off
Opportunities for global team meets
Flexible, Fully Remote Role
Competitive Market Rate Compensation
Career Growth Opportunities
Experience Requirements:
3-6 years of experience in marketing, community management, and social engagement
Proven experience in customer growth (renewals, expansions, upsells) at a B2B SaaS
Other Requirements:
Data-driven and AI-first mindset
Proactive, results-oriented approach
Strategic, problem-solving mindset
Responsibilities:
Serve as a trusted advisor to global brands
Drive renewals, upsells, and expansions
Collaborate with AI specialists to fine-tune models
Analyze performance data and translate insights into strategic recommendations
Implement strategies to prevent churn and ensure long-term client retention
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Lead Customer Success Manager
Protect your brand’s social reputation and boost engagement with AI-powered moderation, real-time crisis alerts, and automated, context-aware community replies.
Benefits:
4+ weeks paid time off
Opportunities for global team meets
Flexible, Fully Remote Role
Competitive Market Rate Compensation
Career Growth Opportunities
Experience Requirements:
6+ years in Customer Success, Account Management, or related client-facing roles
1-2 years in a leadership or mentoring capacity
Proven ability to manage both people and enterprise client relationships simultaneously
Track record of driving retention, expansion, and measurable client impact
Other Requirements:
Commercial acumen with the ability to forecast and influence renewals
Process-driven
Comfortable working across time zones
Responsibilities:
Manage and coach a pod of CSMs
Own a portfolio of enterprise accounts
Ensure client KPIs are documented and tracked in Hubspot
Build strong executive relationships and act as the senior escalation point
Provide accurate forecasts for renewals and expansions
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