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Customer Success Operations Analyst | Contract
High-performance cloud storage designed for AI and data-heavy workloads with S3 compatibility, zero egress fees (up to 3x), and enterprise-grade security.
Experience Requirements:
6–10+ years in Customer Success Analytics or Growth Intelligence roles
Other Requirements:
Advanced SQL proficiency
Strong Python proficiency (pandas, modeling)
Advanced Tableau development
Responsibilities:
Design and deploy a repeatable expansion scoring framework
Write complex SQL queries across Salesforce and product usage
Build a usage-driven growth forecasting model
Design Tableau dashboards surfacing expansion-ready accounts
Operationalize insights via trigger-based routing
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DEEP LEARNING RESEARCH ENGINEER
Turn everyday photos into artistic masterpieces or cartoon portraits with AI-powered 3D face tracking, automatic retouching, and over 1,000 creative filters.
Education Requirements:
Knowledge of probability theory and statistics
Knowledge of linear algebra
Knowledge of optimization methods
Experience Requirements:
Extensive experience applying GAN models in real-world tasks
Experience with diffusion models in real-world tasks
Proficient knowledge of Pytorch
Experience with scikit-image, openCV, and PIL libraries
Other Requirements:
Ability to write readable and maintainable code
Proficiency in bash and git
English proficiency at a level sufficient for reading scientific articles
Desire to study new approaches, models, and technologies
Responsibilities:
Researching and solving non-trivial tasks using diffusion models
Training various GAN models and improving current pipelines
Working with synthetic data generation
Writing services for production deployment
Interacting with the data collection team
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MOTION DESIGNER
Turn everyday photos into artistic masterpieces or cartoon portraits with AI-powered 3D face tracking, automatic retouching, and over 1,000 creative filters.
Education Requirements:
Art education (preferred)
Experience Requirements:
1+ years of experience as a video/motion designer in the advertising industry
Strong portfolio
Experience with AI for graphics and video (Photoshop AI, Stable Diffusion, MidJourney, ChatGPT, etc.)
Experience with face and body retouching
Experience in other video and photo editing software
Other Requirements:
Professional mastery of After Effects and Photoshop
Sense of composition, rhythm, style, and color
High level of awareness regarding TikTok and Reels trends
Willingness to perform a 4-6 hour paid test task
Ability to meet deadlines
Responsibilities:
Creating animation promo videos for App Store & Google Play
Preparing static banners for produced video advertisements
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PROMPT ENGINEER
Turn everyday photos into artistic masterpieces or cartoon portraits with AI-powered 3D face tracking, automatic retouching, and over 1,000 creative filters.
Education Requirements:
Awareness of mass media, cultural, and visual trends
Experience Requirements:
Experience with AI models and configuring text/graphic generators
Proficiency in tools for Stable Diffusion (IP-Adapter, ControlNets, etc.)
Ability to formulate requests for AI models for accurate results
Other Requirements:
Basic English knowledge for writing prompts
Sense of taste and understanding of a quality product
Ability to learn new tools and technologies
Effective communication skills and team collaboration
Attention to detail, responsibility, and creativity
Responsibilities:
Composing accurate prompts for AI platforms (Stable Diffusion, Midjourney, etc.)
Optimizing existing prompts to improve results
Analyzing and evaluating AI models and tools
Tracking news and trends in the field of artificial intelligence
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ML OPS ENGINEER
Turn everyday photos into artistic masterpieces or cartoon portraits with AI-powered 3D face tracking, automatic retouching, and over 1,000 creative filters.
Experience Requirements:
Python (Flask, FastApi)
Docker and Docker Compose
Proficient mastery of Linux
Basic knowledge of Pytorch
Basic mastery of CUDA memory management mechanisms
Other Requirements:
Proficiency in Git and working with multiple repositories
Willingness to optimize services
Basic skills with S3 storage
Enjoy troubleshooting issues on GitHub
Respect for DevOps practices and pipeline optimization
Responsibilities:
Deploying AI team technologies into production
Configuring and supporting pipelines
Interacting with the backend team
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BACKEND DEVELOPER
Turn everyday photos into artistic masterpieces or cartoon portraits with AI-powered 3D face tracking, automatic retouching, and over 1,000 creative filters.
Education Requirements:
General understanding of architecture (including frontend)
Experience Requirements:
Excellent knowledge of TypeScript
Experience with Node.js and various frameworks
Experience with MySQL and PostgreSQL
Experience in high-load projects (preferred)
Experience with Telegram Mini Apps (TMA) (preferred)
Other Requirements:
Knowledge of modern technologies and approaches
Ability to work in a team and find solutions
Understanding of or desire to work with Web3
Responsibilities:
Backend development using Node.js, TypeScript, and MySQL/PostgreSQL
Collaborating with the team to find technical solutions
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Business Travel Consultant II (Start Date: June 2026)
Maximize travel savings and automate expense reports with AI-powered booking, exclusive rates, and a rewards program that pays employees to book under budget.
Benefits:
healthcare coverage
insurance offerings
wellness resources
retirement savings programs
equity plans
Experience Requirements:
5+ years managing bookings for corporate and leisure clients
3+ years advanced Sabre or Amadeus GDS experience
Experience of local market supplier content and booking practices
Knowledge of complex itineraries and fare construction
Experience of NDC and third party content aggregators
Other Requirements:
Skilled communicator in verbal and written English
Understanding of travel industry regulations
Willingness to adhere to attendance policy
Responsibilities:
Assist travelers with travel support through chat, call and email
Maintain extensive supplier, destination and system knowledge
Make quick and accurate analyses of customer needs
Provide accurate information for hotel, flight, car and rail bookings
Support users with self-service of the Navan platform
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Senior Manager, Client Experience
Maximize travel savings and automate expense reports with AI-powered booking, exclusive rates, and a rewards program that pays employees to book under budget.
Benefits:
healthcare coverage
insurance offerings
wellness resources
retirement savings programs
equity plans
Experience Requirements:
10+ years experience in the Travel Industry
Strong background working with high value customers
Experience in Corporate Travel
Proven ability to collaborate with cross-functional teams
Strong analytical skills
Other Requirements:
Critical and independent thinking skills
Sound judgment
Interpersonal and communication skills
Responsibilities:
Build relationships and alignment across cross-functional teams
Manage expectations of Sales, CSMs and clients
Serve as liaison between Support and Customer Success
Create Operational improvements to address complaints
Serve as the Customer Experience customer expert
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SVP, Global Customer Service and Operations
Maximize travel savings and automate expense reports with AI-powered booking, exclusive rates, and a rewards program that pays employees to book under budget.
Benefits:
healthcare coverage
insurance offerings
wellness resources
retirement savings programs
equity plans
Education Requirements:
Bachelor’s degree in Business Administration, Operations Management, or Engineering
MBA or equivalent preferred
Experience Requirements:
12+ years in Global Operations/Customer Service
8+ years in senior leadership roles in high-growth tech organizations
Proven ability to scale a global customer support function
Track record of leading transformation at scale
Expertise in service strategy and process design
Other Requirements:
Extensive domestic and international travel required
Consultative cross-functional approach
Experience in tech-based global distribution or fintech
Responsibilities:
Define and execute global vision and strategy for GO&S
Own deployment of Generative AI and automation technologies
Oversee all service operations and back-office reconciliation
Foster unified customer-centric operating models
Cultivate a high-performing global team
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Brand & Social Specialist
Enhance writing clarity and flow instantly with a comprehensive AI suite featuring advanced paraphrasing, grammar checking, and plagiarism detection for all writers.
Benefits:
Health and wellness programs
Remote-friendly environment
On-sites, off-sites, and events
Learning and development reimbursement
Home office stipend
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German Markets Specialist (Contract)
Enhance writing clarity and flow instantly with a comprehensive AI suite featuring advanced paraphrasing, grammar checking, and plagiarism detection for all writers.
Benefits:
Health and wellness programs
Remote-friendly environment
On-sites, off-sites, and events
Learning and development reimbursement
Home office stipend
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Senior Internal Communications Manager
Enhance writing clarity and flow instantly with a comprehensive AI suite featuring advanced paraphrasing, grammar checking, and plagiarism detection for all writers.
Benefits:
Health and wellness programs
Remote-friendly environment
On-sites, off-sites, and events
Learning and development reimbursement
Home office stipend
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Senior Product Designer, Assistant
Enhance writing clarity and flow instantly with a comprehensive AI suite featuring advanced paraphrasing, grammar checking, and plagiarism detection for all writers.
Benefits:
Health and wellness programs
Remote-friendly environment
On-sites, off-sites, and events
Learning and development reimbursement
Home office stipend
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Associate Community Manager, Germany (Part-time)
Enhance your online productivity with a browser featuring integrated AI chat, built-in VPN, and automated tab grouping for a faster, more private experience.
Benefits:
Flat organizational structure
Supportive team
Professional skill development
Diverse and inclusive workplace
Education Requirements:
Bachelor’s degree in Communications, Marketing, Sales, or a related field
Experience Requirements:
3–5 years of experience in community or social media management
Proven track record of building, growing, and engaging African communities in Germany
Other Requirements:
Strong knowledge of social media platforms
Excellent written and verbal communication skills in English
Experience or strong interest in fintech and crypto is a plus
Responsibilities:
Developing and implementing community engagement strategies
Managing and growing our online community presence
Fostering a positive and inclusive community environment
Monitoring and responding to community members’ inquiries
Collaborating with internal teams
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Associate Community Manager, USA (Part-time)
Enhance your online productivity with a browser featuring integrated AI chat, built-in VPN, and automated tab grouping for a faster, more private experience.
Benefits:
Flat organizational structure
Supportive team
Professional skill development
Diverse and inclusive workplace
Education Requirements:
Bachelor’s degree in Communications, Marketing, Sales, or a related field
Experience Requirements:
3–5 years of experience in community or social media management
Proven track record of building, growing, and engaging African communities in the U.S.
Other Requirements:
Strong knowledge of social media platforms
Excellent written and verbal communication skills in English
Experience or strong interest in fintech and crypto is a plus
Responsibilities:
Developing and implementing community engagement strategies
Managing and growing our online community presence
Fostering a positive and inclusive community environment
Monitoring and responding to community members’ inquiries
Collaborating with internal teams
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Associate Community Manager, Mexico
Enhance your online productivity with a browser featuring integrated AI chat, built-in VPN, and automated tab grouping for a faster, more private experience.
Benefits:
Flat organizational structure
Supportive team
Professional skill development
Diverse and inclusive workplace
Education Requirements:
Bachelor’s degree in Communications, Marketing, Sales, or a related field
Experience Requirements:
3–5 years of experience in community or social media management
Proven track record of building engaged online communities
Other Requirements:
Strong knowledge of social media platforms
Excellent written and verbal communication skills in English and Spanish
Experience or strong interest in fintech and crypto is a plus
Responsibilities:
Developing and implementing community engagement strategies
Managing and growing our online community presence
Fostering a positive and inclusive community environment
Monitoring and responding to community members’ inquiries
Collaborating with internal teams
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Associate Community Manager, Brazil
Enhance your online productivity with a browser featuring integrated AI chat, built-in VPN, and automated tab grouping for a faster, more private experience.
Benefits:
Flat organizational structure
Supportive team
Professional skill development
Diverse and inclusive workplace
Education Requirements:
Bachelor’s degree in Communications, Marketing, Sales, or a related field
Experience Requirements:
3–5 years of experience in community or social media management
Proven track record of building engaged online communities
Other Requirements:
Strong knowledge of social media platforms
Excellent written and verbal communication skills in English and Portuguese
Experience or strong interest in fintech and crypto is a plus
Responsibilities:
Developing and implementing community engagement strategies
Managing and growing our online community presence
Fostering a positive and inclusive community environment
Monitoring and responding to community members’ inquiries
Collaborating with internal teams
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Customer Success Manager
Prioritize cybersecurity investments with AI-driven financial risk quantification and protect business assets through integrated, top-rated cyber insurance.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k/Pension
Education Requirements:
Bachelor’s degree (BA/BS) or equivalent relevant practical experience
Experience Requirements:
6-10 years of progressive experience in a Customer Success or Account Management role within a B2B SaaS environment
2+ years of professional experience in cybersecurity, cyber insurance, or risk management
Proven ability to navigate the entire customer lifecycle
Exceptional emotional intelligence
Proven track record of building trust and driving high customer satisfaction
Other Requirements:
Proactive, self-starter mentality
Outstanding communication and presentation skills
Responsibilities:
Proactively manage a portfolio of key accounts to drive adoption and demonstrate ROI
Optimize and scale established Customer Success playbooks and processes
Act as the Voice of the Customer; synthesize feedback for Product and Engineering
Conduct rigorous, data-driven analysis on customer portfolios to prioritize opportunities
Successfully identify and qualify opportunities for upselling/cross-selling
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QA Engineer
Prioritize cybersecurity investments with AI-driven financial risk quantification and protect business assets through integrated, top-rated cyber insurance.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k/Pension
Experience Requirements:
5+ years experience in testing and working with distributed systems
Experience testing automated testing frameworks (Playwright, Selenium, Cypress)
Proficiency with git for version control
Other Requirements:
Familiarity with continuous integration practices
Responsibilities:
Partner with cross-functional teams to define acceptance criteria
Develop and automate test cases for functional testing
Build and maintain dependable test automation using Playwright
Provide guidance to Engineering and Product teams on test strategies
Develop and maintain test data and test environments
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Product Operations Manager
Prioritize cybersecurity investments with AI-driven financial risk quantification and protect business assets through integrated, top-rated cyber insurance.
Benefits:
Innovative company culture
Flexible work schedules
Family paid leave
Paid healthcare for employees
401k/Pension
Experience Requirements:
Up to 5 years of experience designing and owning cross-functional programs
Experience partnering with Engineering, Product, and Design teams
Strong program management skills including stakeholder management
Excellent writing and editing abilities
Comfort operating in ambiguous environments
Other Requirements:
Experience with modern productivity and AI-enabled tools
Hands-on experience with Jira, Confluence, Notion, or Airtable
Responsibilities:
Design and implement cross-functional workflows for EPD teams
Own and improve quarterly planning cycles and intake processes
Build measurement frameworks to understand process effectiveness
Write and improve product and process documentation
Establish and maintain information architecture for documentation
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