Benefits:

• Distributed and fully remote culture

• Remote work budget for your setup and laptop

• Unlimited vacation with 3-weeks required vacation

• 99% coverage for Health Care, Dental, and Vision

• Unlimited mental or physical health leave

Education Requirements:

• PhD or equivalent Master's Degree plus 1+ years of experience in CS, CE, ML or related field

Experience Requirements:

• 1+ years of experience of building machine learning models for business application

Other Requirements:

• Experience programming in Python

Responsibilities:

• Participate in the design, development, evaluation, deployment and updating of data-driven models in machine learning

• Develop and/or apply statistical modelling techniques (e.g. Bayesian models, deep neural networks), optimization methods, and other ML techniques to different applications in scraping

• Play a key role in developing tools and abstractions that our other developers would build on top of

• Leverage billions of data points and large-scale computing resources to accelerate advances in language classification

Benefits:

• Remote-first company, allows employees to work from anywhere in the U.S.

• Work with a world-class team of AI engineers, computational physicists, and industry experts

• Lead the next frontier of AI adoption in the Energy industry

• Solving high-value challenges that impact the future of energy

Experience Requirements:

• 3+ years of ML engineering experience, preferably in a production setting.

• Expertise in Python, TensorFlow or PyTorch, NumPy/SciPy, and FastAPI.

• Experience building and managing ML pipelines using CI/CD, Git, and Docker.

• Strong understanding of neural networks, optimization algorithms, and model performance tuning.

• Familiarity with physics-informed ML, surrogate modeling, or simulation-based learning.

Other Requirements:

• U.S. work authorization required

• Experience in modeling physical processes (e.g., numerical simulations, physics-informed AI, digital twins) is a plus.

Responsibilities:

• Design, refactor and optimize ML models into robust, maintainable production code.

• Develop and maintain training pipelines, versioning, and deployment workflows for large-scale model ensembles.

• Collaborate with Solutions Architects to define data, simulation, and model integration requirements.

• Implement and test physics-informed and hybrid ML models using TensorFlow, PyTorch, or similar frameworks.

• Manage model performance and optimization for real-time decision-making and scalability.

Benefits:

• Fully remote work possible (or optional onsite in Karlsruhe)

• Modern office in the heart of Karlsruhe

• Access to Design Offices Coworking-spaces nationwide

• E-Gym Wellpass access to fitness studios

• Extremely steep learning curve and close mentoring

Experience Requirements:

• None required

• Experience with support, customer communication or tooling is nice-to-have

Other Requirements:

• Very high sense of responsibility

• Attention to detail

• Good communication skills (written and verbal)

• Structured way of working

• Willingness to work unorthodox hours if necessary

Responsibilities:

• Handle 1st & 2nd Level customer inquiries via E-mail, Slack and In-App Chat

• Optimize Time to First Response and Time to Resolution KPIs

• Independently resolve inquiries using Guides & Best Practices

• Conduct onboarding calls with new customers

• Help identify recurring questions and suggest improvements for guides, processes, and product communication

Experience Requirements:

• Operational leaders with deep experience in GTM ops, RevOps, or AI-driven productivity.

• Analytical thinkers who can translate data into continuous optimization.

• Builders who understand how to scale systems that blend automation and human judgment.

• Leaders energized by building a new management discipline for intelligent agent ecosystems.

Responsibilities:

• Responsible for orchestrating the performance, productivity, and collaboration of OpenGTM’s global agent network.

• Builds the systems, metrics, and rituals that ensure agents (AI + human) work as cohesive GTM teams.

• Owns the “GTM Operations for Agents” discipline: establishing OKRs, building dashboards, optimizing workflows, and ensuring alignment between the Research Lab, Prisma ontology, and field execution.

Experience Requirements:

• Executives who’ve built and scaled developer, partner, or marketplace ecosystems.

• Skilled communicators who can design policy, infrastructure, and trust frameworks.

• People who think in systems but lead with empathy — balancing governance and innovation.

• Leaders who understand both AI lifecycle management and human network operations.

Responsibilities:

• Leads the strategy, infrastructure, and community that power OpenGTM’s expanding network of human + AI agents.

• Defines the standards for agent onboarding, compliance, ethics, interoperability, and performance management across thousands of roles in the ecosystem.

• Acts as the connective tissue between the technology, the agents, and the companies who rely on them.

• Ensures that every agent, whether digital or human, operates within clear protocols and measurable outcomes.

Experience Requirements:

• Leaders with experience running research organizations or data-driven strategy teams.

• Individuals who see GTM as a science — and are obsessed with defining its core primitives.

• Deeply curious, multidisciplinary thinkers fluent in AI, economics, and market systems.

• Comfortable managing hybrid teams of humans, models, and agents producing open knowledge.

Responsibilities:

• Oversees the institution’s open-source GTM research agenda, including frameworks, benchmarks, and ontologies.

• Drives the roadmap for how OpenGTM codifies market knowledge — from company profiles and GTM data models to AI benchmarks and cross-vendor evaluations.

• Ensures the Lab functions as both an R&D engine and a public institution: balancing academic rigor with industry relevance.

• Leads a distributed network of researchers, AI systems, and contributors working toward the unified goal of mapping global GTM intelligence.

Experience Requirements:

• Builders who have led large-scale enterprise transformations in AI, digital, or GTM functions.

• Systems thinkers comfortable blending consulting, productization, and change management.

• Executives who thrive at the edge of advisory and execution — capable of scaling both.

• Leaders fluent in the language of enterprise buyers, transformation playbooks, and AI strategy.

Responsibilities:

• Leads OpenGTM’s enterprise transformation arm — the division that helps companies evolve from human-first GTM operations to agent-native systems.

• Owns the entire transformation lifecycle: from diagnosis and design to implementation and adoption.

• Translates OpenGTM’s ontologies, frameworks, and agent protocols into real-world outcomes for customers.

• Sets revenue strategy, oversees delivery, builds the partner ecosystem.

• Ensures every engagement drives measurable transformation ROI across people, data, and process layers.

Benefits:

• Competitive salary and benefits package

• Opportunities for professional growth and development

• A collaborative, mission-driven work environment focused on innovation and impact in healthcare

• Remote-first culture

Education Requirements:

• Bachelor 's degree in business, computer science, or a related field (master 's strongly preferred)

Experience Requirements:

• 10+ years of experience in product ownership, clinical analytics and required data, or a related field

• Proven record of accomplishment managing clinical analytics products or platforms using Agile methodologies

• Experience in US healthcare with a strong foundational understanding of end-to-end performance data within health system and providers

Other Requirements:

• Strong background in clinical informatics and data integration, risk stratification (i.e., AI driven predictive modeling), ACO and value-based care clinical analytics, data standards such as FHIR, chronic disease management insights, rising risk, high prevalence disease groups, and other trending comorbidities that are relevant to our markets

• Proficiency in Microsoft, Confluence/JIRA, project management software, and analytics user interface tools

Responsibilities:

• Conduct and facilitate client kickoff and discovery meetings to gather insights and propose clinical product strategies

• Define and document product requirements for clinical analytics solutions

• Map and translate codes between common healthcare reference data sets including AMA CPT, ICD-10-CM/PCS, HCPCS, NDC, and LOINC to claims-based coding systems

• Conceptualize and document new product ideas to address emerging challenges in healthcare analytics

• Participate in Agile/Scrum meetings as needed, review and confirm sprint planning, reviews, QA and retrospectives of clinical analytics products

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s Degree in Computer Science or equivalent experience (Advantage)

Experience Requirements:

• Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role

Other Requirements:

• Understanding of Java and knowledge of web technologies

• Strong verbal and written communication skills

• Strong organizational skills

• Experience with SFDC or equivalent CRM systems

• Experience with Identity Management, Access Management or Federation

Responsibilities:

• Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs

• Facilitate visibility into company’s product roadmap to help educate and engage customers

• Assist with over-the-shoulder configuration help on features and flows

• Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance

• Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Experience Requirements:

• 10+ years of experience in Professional Services, with at least 5 years in a senior leadership role in software or cloud delivery.

Other Requirements:

• Proven ability to build strong sales partnerships and drive PS revenue in a pre-sales capacity.

• Demonstrated experience with partner ecosystems and delivering outcomes in co-delivery models.

• Track record of managing delivery organizations with measurable improvements in margin, utilization, and CSAT.

• Skilled in navigating complex client environments and executive-level stakeholder management.

• Strong people leadership and organizational development skills.

Responsibilities:

• Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy.

• Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings.

• Execute a “Partner First” strategy by developing strong delivery models and operational interlocks with strategic partners.

• Own successful delivery of all professional services engagements across the EMEA region, meeting utilization, margin, and CSAT targets.

• Manage, mentor, and inspire a diverse team of delivery managers, project leaders, consultants, and solution principals.

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Technical Degree preferred - Computer Engineering, CIS, MIS, CS

Experience Requirements:

• Minimum of 5 years of related experience with a Bachelor’s degree; or equivalent experience

Other Requirements:

• Solid knowledge: REST API, SSL/TLS, IPv4, JSON, LDAP, Proxies

• Experienced working with Linux (administration & troubleshooting), Virtualization (enterprise environment), Cloud-based platforms (AWS, Azure, Google Cloud Platform)

• DevOps deployments - Docker, Scripting, Kubernetes

• Excellent Communication: verbal, written, listening, present confidently, know audience

• Excellent Troubleshooting: analytical, creative thinking, inquisitive, resilient, adaptive

Responsibilities:

• Interacting with customers, responding in a professional and efficient manner, helping them identify and resolve technical issues.

• Taking end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.

• Communicating with customers and partners through the online support tool, and via audio and video calls and screen-sharing sessions which will occur regularly

• Leading escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible.

• Frequently mentoring other team members, helping with complex tickets, promoting best practices around customer service and troubleshooting, creating and reviewing knowledge base articles.

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s Degree in Computer Science or equivalent experience (Advantage)

Experience Requirements:

• Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role

Other Requirements:

• Understanding of Java and knowledge of web technologies

• Strong verbal and written communication skills

• Strong organizational skills

• Experience with SFDC or equivalent CRM systems

• Experience with Identity Management, Access Management or Federation

Responsibilities:

• Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs

• Facilitate visibility into company’s product roadmap to help educate and engage customers

• Assist with over-the-shoulder configuration help on features and flows

• Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance

• Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s degree or equivalent (Preferred)

Other Requirements:

• Self-starter mentality with interpersonal, decision-making, and organizational skills

• Confident engaging in conversations with new prospects over the phone

• The ability to not take NO as an answer

• Communication and social media skills are necessary to create multiple access points into the market and prospect accounts

• Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions

Responsibilities:

• Produce qualified meetings for Sales that convert into pipeline opportunities

• Achieve key metrics for sales growth on a monthly and quarterly basis

• Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools

• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives

• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s degree or equivalent (Preferred)

Other Requirements:

• Self-starter mentality with interpersonal, decision-making, and organizational skills

• Confident engaging in conversations with new prospects over the phone

• The ability to not take NO as an answer

• Communication and social media skills are necessary to create multiple access points into the market and prospect accounts

• Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions

Responsibilities:

• Produce qualified meetings for Sales that convert into pipeline opportunities

• Achieve key metrics for sales growth on a monthly and quarterly basis

• Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools

• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives

• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Experience Requirements:

• Strong proficiency in Java and object-oriented programming

• Experience with Spring Framework (Spring Boot, Spring MVC)

• Familiarity with RESTful APIs and microservices architecture

• Knowledge of version control systems like Git

• Understanding of Agile development methodologies

Other Requirements:

• Experience with cloud platforms (AWS, Azure, GCP)

• Familiarity with CI/CD tools and DevOps practices

• Exposure to frontend technologies like Angular or React is a plus

Responsibilities:

• Develop and maintain Java applications using Spring Boot and related technologies

• Write clean, efficient, and well-documented code

• Collaborate with cross-functional teams to define, design, and ship new features

• Troubleshoot and resolve issues in existing applications

• Participate in code reviews and contribute to best practices

Experience Requirements:

• Working knowledge in Microservice architectures, RestAPI

• Knowledge in Service Oriented Architecture (SOA)

• Experience in source code control systems such as SVN, Git

• Analysis and design skills using formal methodologies and Object Oriented Programming principles

• Relational database experience, Oracle preferred

Other Requirements:

• PostgreSQL, Mongo DB, Kafka - preferred

• Primary Skill: Order Management

Responsibilities:

• Designing and developing Java-based, enterprise class JEE application solutions (Spring, JEE, WebSphere, RAD, Struts, Web Services, jQuery, HTML5, CSS3, Hibernate, AngularJS)

• Demonstrated ability to meet schedules and multi-task

• Outstanding oral and written communications skills

Benefits:

• Remote-first engineering culture with flexible hours and asynchronous workflows

• Opportunities for technical ownership, mentorship, and career growth

• Competitive compensation

• Focus on work-life balance

• Modern engineering practices

Experience Requirements:

• Proven experience building Java applications using Spring Boot

• Designing and implementing Microservices and RESTful APIs

• ORM experience with Hibernate or JPA

• Strong SQL skills and working knowledge of relational databases

• Version control with Git and build automation using Maven

Other Requirements:

• Containerization with Docker (Preferred)

• Orchestration with Kubernetes (Preferred)

• Experience deploying services on AWS or other cloud platforms (Preferred)

• Authorized to work in the United States

• Clear communicator who can collaborate across distributed teams

Responsibilities:

• Design, implement, and maintain production-grade Java microservices using Spring Boot and Hibernate

• Develop and consume RESTful APIs, ensuring consistent versioning, documentation, and backward compatibility

• Write automated unit and integration tests and apply TDD practices to reduce defects and accelerate delivery

• Collaborate with product, QA, and DevOps to define requirements, deploy CI/CD pipelines, and automate releases

• Diagnose and resolve performance, scalability, and reliability issues in distributed systems

Experience Requirements:

• 2+ years of experience with React and Javascript.

• 1+ year experience working with Redux and other standard frontend frameworks.

Other Requirements:

• Ability to write scalable, modular, optimised code for responsive frontend components.

• Strong AI fundamentals.

• Experience working on the Azure platforms.

Responsibilities:

• Lead the development of cutting-edge agentic AI experiences in the Airial Travel app and website in React Native across Android and iOS and React on desktop.

• Design and implement next-gen interactive UI components based on LLMs and other Gen AI models.

• Engineer state-of-the-art frontend features that coordinate dozens of AI models and APIs to provide personalized recommendations, intricately crafted plans, and real-time booking options.

• Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.

• Focus on optimizing the app and website performance to ensure smooth, fast load times and a responsive interface across all devices.

Other Requirements:

• Proficiency in Python and Flask/Quart/Fast API.

• Strong understanding of asynchronous programming and scalable system design.

• Strong understanding of AI fundamentals.

• Background in competitive programming (ICPC or similar) and sharp problem-solving skills.

• Experience building applied AI/ML solutions.

Responsibilities:

• Work with multiple external APIs to scrape web data and tie everything together with Agentic AI workflows to provide seamless, powerful experiences for our users.

• Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.

• Make defining contributions to AlphaTravel, our proprietary travel AI engine based on cutting edge AI research that is redefining travel planning.

• Develop new functionality and user flows, add new agents and variables, fine-tune existing agents, build constrained optimizers, optimize the entire graph and add explainability.

• Solve complex workflow challenges involving multi-step user tasks, dependencies, and resource management.

Other Requirements:

• Proficiency in Python and Flask/Quart/Fast API.

• Strong understanding of asynchronous programming and scalable system design.

• Strong understanding of AI fundamentals.

• Background in competitive programming (ICPC or similar) and sharp problem-solving skills.

• Experience building applied AI/ML solutions.

Responsibilities:

• Work with multiple external APIs to scrape web data and tie everything together with Agentic AI workflows to provide seamless, powerful experiences for our users.

• Work with backend developers to develop UI tightly coupled with the AlphaTravel AI engine creating novel travel planning workflows in the process.

• Make defining contributions to AlphaTravel, our proprietary travel AI engine based on cutting edge AI research that is redefining travel planning.

• Develop new functionality and user flows, add new agents and variables, fine-tune existing agents, build constrained optimizers, optimize the entire graph and add explainability.

• Solve complex workflow challenges involving multi-step user tasks, dependencies, and resource management.