Prezi AI

Benefits:

• Flexible time off for work-life balance.

• A culture where you can be yourself.

• Wellness benefits like gym perk, mental health support, and sabbatical leave.

• Stock options so you can grow with us.

• Remote perks to support your home work environment.

Experience Requirements:

• 2+ years in customer service or a fast-paced support environment in a variety of support channels

Responsibilities:

• Be the trusted point of contact for users via all available support channels for technical, payment, and product support.

• Become a Prezi expert, offering advice and troubleshooting that helps create engaged customers and drive our growth

• Be a cross-functional stakeholder and representative, responsible for escalating customer issues, from bugs to product-related, in a timely manner

• Collaborate with Engineering, Product, and other teams to resolve technical challenges efficiently.

• Participate in continually improving our knowledge base.

Benefits:

• Permanent employment contract via PEO

• Flexible working hours

• Paid sick leave

• Paid flexible PTO

• Prezi holidays

Education Requirements:

• Computer Science degree

Experience Requirements:

• Relevant IT experience.

• 3+ years of experience in product management

Responsibilities:

• Lead a talented backend team, fostering a culture of collaboration, continuous improvement, and technical innovation.

• Architect and enhance scalable, high-performance services that power Prezi’s AI-driven features, ensuring efficiency and reliability for millions of users.

• Collaborate closely with AI, product, and frontend teams to implement cutting-edge AI models, optimizing our backend systems for future growth.

• Take hands-on leadership in solving complex technical challenges, while mentoring your team to achieve technical excellence.

Benefits:

• Competitive salary and benefits package.

• A culture where you can be yourself.

• Flexible working hours in our beautiful office environment and remote work opportunities.

Experience Requirements:

• 5+ years of professional experience in software development with C++.

Responsibilities:

• Design, develop, and maintain our high-performance, multi-platform C++ rendering engine

• Ensure the performance and quality of our applications

• Collaborate with cross-functional teams to design and ship new features

• Participate in code reviews and provide constructive feedback to peers

• Contribute to the overall product vision