Experience Requirements:

• 5+ years in content creation, marketing, or related field

Responsibilities:

• Create high-impact content – Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience

• Translate technical concepts and customer stories into compelling narratives – Understand our product’s technical aspects and use them to craft content that highlights customer pain points and business value

• Leverage research & insights – Use customer stories, industry reports, discussion notes, and data-driven research to enrich content with credibility and depth

• Drive thought leadership & engagement – Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry

• Optimize for SEO & discoverability – Write content that balances storytelling with keyword optimization to improve search rankings and organic reach

Education Requirements:

• Bachelor’s Degree or equivalent years of experience required

• MBA preferred

Experience Requirements:

• Minimum 8+ years of experience in partner marketing within the technology industry and with a strong focus on hyperscaler partnerships (Microsoft, AWS, Google) required

• Strong understanding of cloud platforms, AI technologies (especially Generative AI), and enterprise software solutions required

• Previous experience & proven ability to develop and execute successful joint GTM strategies and marketing campaigns with technology partners required

• Demonstrated experience in developing compelling value propositions and joint messaging with partners

• Experience with a variety of marketing tactics and channels, including digital marketing, content marketing, events, and partner portals

Other Requirements:

• Currently residing in Seattle or San Francisco Bay area required

• Excellent relationship management and communication skills, with the ability to build rapport and influence stakeholders at all levels, both internally and externally required

• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment

• Comfortability with ongoing change, the AI industry changes constantly, and we need to be able to pivot while maintaining a clear strategy

• Analytical skills with the ability to track, measure, and report on the effectiveness of marketing programs

Responsibilities:

• Collaborate closely with partner leadership, partner account executives, sales, and product marketing teams to define and execute joint GTM strategies aligned with our overall business objectives and the specific strengths of each hyperscaler partnership

• Create comprehensive joint marketing plans encompassing market awareness programs, demand generation initiatives, and co-selling activities focused on key verticals such as Financial Services, Healthcare, Telco, and Travel & Hospitality

• Develop compelling joint value propositions and messaging that articulate the unique benefits of Kore.ai's GenAI solutions built on and integrated with hyperscaler platforms like Microsoft Azure, AWS, and Google Cloud

• Coordinate and launch a range of targeted marketing programs, including webinars, joint whitepapers, co-branded content, email campaigns, social media initiatives, website updates, and participation in industry events and tradeshows

• Design and implement effective partner marketplace listings that clearly articulate our joint value proposition, positioning, lead generation strategies, and competitive differentiation within the hyperscaler ecosystems

Experience Requirements:

• 5+ years in social media management with proven success in B2B SaaS, AI, or enterprise tech

• 2+ Years experience with Figma and Canva and Asana

• Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.)

• Expertise in social media analytics, reporting, and performance tracking

• Knowledge of SEO, social media algorithms, and audience engagement strategies

Other Requirements:

• Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall

• Ability to create dashboards and insights reports for leadership teams

• Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making

• An up-to-date portfolio of Social content, accounts, and performance

• 5+ years with Figma, can create, edit, animation

Responsibilities:

• Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals

• Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation

• Draft compelling social media posts that highlight our leadership’s thought leadership, insights, and industry perspectives

• Repurpose content assets (blogs, whitepapers, reports) into various post formats—polls, carousels, videos, long-form posts, interactive content—to maximize engagement

• Create visually engaging posts using Canva or similar DIY design tools to enhance social media appeal

Education Requirements:

• Bachelor’s degree in business, Computer Science, or a related field (or equivalent practical experience)

• MBA or an advanced technical degree preferred

Experience Requirements:

• Minimum 10+ years of experience in product management or sales engineering within the enterprise software sector, with at least 3 years focused on BPM, RPA, workflow automation, or related technologies required

• Previous experience working with or at companies such as UiPath, Pega, Automation Anywhere, Microsoft Power Automate, or similar BPM/automation vendors required

• Experience selling to or collaborating with government sector clients required

• Established relationships with Microsoft, AWS, or other cloud platform partners required

• Demonstrated experience in customer-facing, partner-facing, or sales-facing roles with direct involvement in go-to-market activities

Other Requirements:

• Excellent presentation and communication skills with the ability to articulate complex technical concepts in terms of business value

• Candidates must be currently residing in the San Francisco/Bay Area required

Responsibilities:

• Serve as a product evangelist, engaging with customers, partners, and internal teams

• Collaborate with product leadership to define product positioning, messaging, and go-to-market strategies for our AI-powered process automation solutions

• Maintain a deep understanding of market trends, the competitive landscape, and evolving customer needs within the process automation domain

• Represent the company at industry events, webinars, and customer meetings to build awareness and drive product adoption

• Provide sales engineering support for complex sales opportunities, including technical demonstrations, proof-of-concept initiatives, and solution design

Education Requirements:

• Graduate in Engineering OR Master's in Computer Applications

Experience Requirements:

• 10+ yrs overall technical experience and minimum of 3 years a Technical Solution Architect

• Very good experience in OOPS and Multi-Threading

• Very Good Experience in JavaScript, Jquery, Node JS, HTML 5, CSS3

• Very Good Experience in user authentication and authorization models and frameworks

• Very good experience in defining/creating SOAP & RESTful web services

Responsibilities:

• Preparing the detailed design documents and design approaches using the various tools

• Translating the business requirements to technical specifications that can be used by the teams to develop

• Define implementation approaches, algorithms, and code structure to meet the requirements

• Leads in the analysis, design, and implementation planning of the technical/business solution

• Customer interfacing, understanding the customer's technical environment, and proposing technical Solutions to resolve business issues

Education Requirements:

• Bachelor’s or master’s in business administration or equivalent

Experience Requirements:

• 2 - 7 years of Business Development/inside sales experience

• BD/inside sales experience, with a consistent track record of setting up discovery calls and creating the qualified opportunities

• Experience working in the North America Market (Experience in SAAS/CX/EX Space)

• Proficiency with Hubspot or other tools such as 6Sense, Outreach.io, Loom, Orum etc

Other Requirements:

• Strong communication skills via phone and email

• Proven creative problem-solving approach and strong analytical skills

• A strong understanding of both the Sales & the Marketing Funnel

• Open to work in North America Shift timings

Responsibilities:

• Utilize LinkedIn, email and phone calls to generate new sales opportunities by engaging CXO/VP level contacts in the NA Enterprise Segment

• Identify prospect's needs and suggest appropriate products/services through consultative conversations

• Build long-term trusting relationships with prospects to qualify leads as sales opportunities through repeatable nurture motion

• Update and maintain Hubspot CRM and various other marketing systems accurately

• Set up discovery meetings between customer contacts and sales executive

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

Experience Requirements:

• At least 2-3 years of experience in customer success or account relationship management

• A plus if you have eDiscovery, legal technology, and/or nonprofit industry experience

• Experience working in Customer Support, ideally at a software or legal technology company, but this is not required

• Experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required

Other Requirements:

• Intellectually curious and channel your curiosity into discovering customer challenges and pains

• Strong problem-solving skills

• Exceptional oral and written communication skills that show enthusiasm, energy, and empathy under pressure

• Comfortable in a fast-paced environment that requires strong time management skills and collaboration with our technical and business teams

• Strategic, analytical, and process-driven and can successfully manage multiple priorities simultaneously

Responsibilities:

• Lead your book of business: Foster client growth through regular check-ins, Success Reviews, and high-quality service

• Customer advisory: Serve as the primary point of contact, advising customers on leveraging Everlaw’s capabilities to achieve their business goals.

• Oversee the entire customer lifecycle post-sale: Including onboarding, training, adoption, support, renewal, expansion, and relationship building.

• Monitor account health: Analyze account health by leveraging consumption & usage metrics and construct proactive account plans with your findings.

• Collaborate with Cross Functional Partners: Collaborate with cross functional partners to deliver on opportunities such as: Advocate Customer Marketing Opportunities, and commercial growth/expansion opportunities.

Benefits:

• Equity program.

• 401(k) retirement plan with company matching.

• Health, dental, and vision.

• Flexible Spending Accounts for health and dependent care expenses.

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave.

Experience Requirements:

• 2+ years of experience in delivering training to an audience, managing learning experiences, maintaining resources, and developing new educational content.

Other Requirements:

• Comfortable teaching technology while maintaining a high level of attention to detail, with a focus on understanding audience needs and tailoring the learning experience to meet them.

• Excited about working directly with learners and are focused on applying your strong communication skills to ensure that our users are set up to succeed while using the Everlaw platform.

• Willing to travel to visit customers on a regular basis to provide in-person training with a focus on our users working in government

• Thrive while working in a collaborative environment where you will have the opportunity to work closely with your colleagues from around the organization to take on challenges and develop an exceptional learning experience.

• Enjoy the creative process of developing new ways for users to learn to help drive the evolution of our user education program.

Responsibilities:

• Become an expert in the Everlaw platform!

• You will develop a deep understanding of our client’s workflows and objectives by collaborating with your customer facing colleagues.

• Deliver tailored live learning sessions for Everlaw users.

• Help to ensure that our library of learning resources is having the maximum impact on our users.

• Work collaboratively with partners around the business to ensure that all Everlaw users have an amazing learning experience.

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

Experience Requirements:

• At least 2 years of experience working in support operations or a related field with legal or eDiscovery experience

Other Requirements:

• Deep understanding of support philosophy and able to fully grasp the reasoning behind support processes and best practices

• Strong knowledge of resources with an ability to navigate and utilize internal resources and escalate issues appropriately

• Metrics-driven, demonstrating a strong understanding of key support metrics and their impact on overall team performance

• Team collaboration & delegation skills with strong communication, working effectively with senior team members to maintain smooth queue operations

• Tech focused and have a strong commitment to mastering current WFM tools, with a focus on continuously enhancing the tech stack to meet the evolving demands of the team

Responsibilities:

• Work closely with the Customer Experience Strategy and Operations team to understand the team KPIs and design plans for organizing resources to meet the baseline objectives

• Develop short-term and medium-term forecasts based on historical ticket volume data, product updates, and seasonal trends

• Create schedules to align with forecasted demand, ensuring adequate coverage for all support channels and time zones

• Provide actionable recommendations to improve forecast accuracy and scheduling efficiency

• Assist with capacity planning to support hiring and training decisions

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

Education Requirements:

• BS/MS or PhD in Computer Science (or equivalent)

Experience Requirements:

• At least 5 years of experience as a senior engineer building one or more of - developer productivity tools, highly available platform services (i.e. storage systems, pub-sub systems, search systems, caching solutions, observability solutions) and/or have expertise and experience with infrastructure and/or cloud technologies (like Ansible, Terraform, Kubernetes, Docker etc)

• At least 3 years of experience managing and leading senior engineers

• At least 1 year of experience managing and leading managers

Other Requirements:

• Sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design

• Good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details

• Communicate at the right altitude with both technical and non-technical stakeholders

• Experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps

• Experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters

Responsibilities:

• Critically observe and understand Everlaw’s platform, tooling and processes.

• Understand current and upcoming challenges and requirements from the viewpoint of multiple stakeholders.

• Understand company goals and Engineering roadmaps.

• Strategize, prioritize, resource and execute against our Engineering roadmap.

• Actively coach your reports (both senior engineers and managers) to deliver on projects and ensure they get the right types of feedback and coaching they need to succeed in their careers.

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

Education Requirements:

• BS/MS or PhD in Computer Science (or equivalent)

Experience Requirements:

• At least 5 years as a Software engineer

• At least 4 years experience managing people (of which at least 3 years is as a manager managing engineers and at least 1 year managing other managers)

• Experience as an engineer building our applications and/or distributed systems

• Experience managing product engineering and/or full-stack teams

Other Requirements:

• Sound understanding of a wide range of computer science topics and concerns relating to system and software design

• Expertise and experience with full stack web technologies

• Experience working with stakeholder teams (internal and/or external) communicating and collaborating on topics related to product and application infrastructure

• Authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas.

Responsibilities:

• Critically observe and understand Everlaw’s Product, platform, tooling and processes.

• Understand current and upcoming challenges and requirements from the viewpoint of multiple stakeholders.

• Understand company goals and Product roadmaps.

• Strategize, prioritize, resource and execute against features by collaborating closely with your Engineering, Product and Design counterparts.

• Actively coach your reports to deliver on projects and ensure they get the right types of feedback and coaching they need to succeed in their careers.

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

Education Requirements:

• BS/MS or PhD in Computer Science (or equivalent)

Experience Requirements:

• At least 5 years of experience as a senior engineer building one or more of - developer productivity tools, highly available platform services (i.e. storage systems, pub-sub systems, search systems, caching solutions, observability solutions) and/or have expertise and experience with infrastructure and/or cloud technologies (like Ansible, Terraform, Kubernetes, Docker etc)

• Experience managing and building scalable database infrastructure (experience with RDBMS - Postgres, MySQL or equivalent)

• At least 1 year experience leading software engineers - either as a manager managing engineers or as a technical lead managing the technical workstreams of software engineers.

Other Requirements:

• Sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design

• Good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details

• Communicate at the right altitude with both technical and non-technical stakeholders

• Experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps

• Experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters

Responsibilities:

• Critically observe and understand Everlaw’s platform, infrastructure, tooling and processes.

• Understand current and upcoming challenges and requirements from the viewpoint of multiple stakeholders.

• Understand company goals and Product and Infrastructure roadmaps.

• Strategize, prioritize, resource and execute against critical infrastructure priorities

• Actively coach your reports to deliver on projects and ensure they get the right types of feedback and coaching they need to succeed in their careers.

Benefits:

• Substantial equity

• 401k with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and sick leave

Education Requirements:

• BS or MS in Computer Science

• Computer Engineering

• Electrical Engineering

• Data Science

• Computer Information Systems or equivalent coursework

Experience Requirements:

• For SWE I: good knowledge of algorithms and fundamental computer science concepts; experience and proficiency in coding in a dominant language such as C++, Java, Python, or Javascript; some experience building small software projects as part of class assignments or summer internships.

• For SWE II or higher: full-time experience working as a Software Engineer.

Other Requirements:

• Authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas for this role.

• Strong CS fundamentals, humility, and interest in expanding their skills in new directions.

• Self-driven engineers that love their craft, write clean software, use the right tools for the job, and avoid dogma.

Responsibilities:

• Choose from a wide variety of features options, owning them from inception to release as the sole contributor.

• Collaborate with one or more of the Product, Design, Engineering Operations, Security Engineering, and DevOps teams to build out and implement new features that are used in our production environments.

• Fix defects in our product by triaging product or system issues and writing code to debug and resolve these issues.

• Providing on-call support for the product by answering questions from customers, and triaging defects and exceptions.

• Contribute to documentation for internal engineering consumption.

Benefits:

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and sick leave

Education Requirements:

• Bachelor's degree

Experience Requirements:

• At least 10 years’ experience in project management

• 6+ years of experience in leading project management teams and functions in high-growth, cross-functional technical environments

Other Requirements:

• Scaled a PMO and can navigate between strategy and execution with ease.

• PMP or equivalent certification, and you're an expert in modern project, change, and resource management methodologies.

• Successfully hired, coached, and developed seasoned project managers.

• Excel at influencing executive stakeholders, removing roadblocks, and driving alignment across functions.

• Strong business and product acumen that enables you to support nuanced decision-making and strategic goal setting.

Responsibilities:

• Set the strategy for the PMO, ensuring alignment and visibility with company priorities and maturity stage.

• Continuously refine team structure, roles, and responsibilities to meet evolving business needs.

• Build and maintain scalable project governance frameworks, tools, and standards that drive clarity, accountability, and execution excellence.

• Mentor and support a team of project managers working on high-impact, cross-functional programs.

• Provide thought partnership and hands-on support for navigating complex, ambiguous, or high-risk projects.

Benefits:

• Offers Equity

• Shape the Future of Healthcare

• Early-Stage Impact

• Remote-First Culture

• Competitive Compensation

Experience Requirements:

• Engineering/Technical Background Required

• 5+ years of customer support or CSM experience, preferably in SaaS or AI.

• Familiarity with AI prompting and using AI tools for summarization, drafting, and data extraction.

• Exposure to technical roles (support, onboarding, or solutions engineering); comfortable with demos and technical discussions.

• Hands-on experience with support platforms (e.g., Intercom).

Other Requirements:

• Excellent written and verbal communication; able to translate complex technical processes into clear, user-friendly language.

• Demonstrated autonomy and initiative: strong prioritization skills, bias for action, and ability to deliver under tight deadlines.

• Experience with AI or compliance solutions.

• Hands-on experience building or fine-tuning LLMs or AI agents.

• Basic knowledge of APIs and technical integrations.

Responsibilities:

• Provide exceptional support to global customers via email, chat, and video calls; troubleshoot technical issues for rapid, effective resolutions.

• Conduct technical onboarding and product demos to ensure customers understand workflows and derive value from Sully.ai.

• Create high-quality, custom notes and AI-assisted summaries, leveraging prompt-engineering best practices.

• Collaborate with Product, Engineering, and Sales to refine our platform based on customer feedback.

• Maintain and update support documentation and knowledge bases.

Benefits:

• Shape the Future of Healthcare

• Early-Stage Impact

• Remote-First Culture

• Competitive Compensation

• Solve Scalability Challenges

Experience Requirements:

• 3-5 years of customer support experience, preferably in SaaS or tech.

• Familiarity with support tools like Intercom.

• Experience building trust and establish rapport with customers at all levels.

Other Requirements:

• Excellent English communication skills.

• Ability to read JSON structure

• Ability to work independently in a fast-paced, remote environment.

• Technical troubleshooting skills and a passion for technology.

• Experience with AI or compliance solutions

• Basic knowledge of APIs or technical integrations

Responsibilities:

• Provide exceptional support to global customers via email, chat, and video calls.

• Troubleshoot technical issues and ensure fast, effective resolutions.

• Collaborate with Product, Engineering, and Sales to improve customer experience.

• Maintain and update support documentation and knowledge bases.

• Advocate for customer needs and provide feedback to refine our platform.

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 2+ years of closing experience, ideally within Saas/MarTech

Other Requirements:

• Must be located in Boston or Denver (3 days/week in office)

• Excited, motivated, and inspired by exceeding goals

• Aren’t afraid to hear no and embrace failure as an opportunity to improve

• Continually seek improvement and are rigorous in your pursuit of it

• Are encouraging of your team

Responsibilities:

• Build Klaviyo’s SMB client base

• Actively manage your pipeline and develop a strategy for long-term sustained success

• Support the success of your peers

• Exhibit Klaviyo’s values of accountability and effort

• Provide guidance and support to new Account Executives

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 2+ years of closing experience, ideally within Saas/MarTech

Other Requirements:

• Must be located in Boston or Denver (3 days/week in office)

• Excited, motivated, and inspired by exceeding goals

• Aren’t afraid to hear no and embrace failure as an opportunity to improve

• Continually seek improvement and are rigorous in your pursuit of it

• Are encouraging of your team

Responsibilities:

• Build Klaviyo’s SMB client base

• Actively manage your pipeline and develop a strategy for long-term sustained success

• Support the success of your peers

• Exhibit Klaviyo’s values of accountability and effort

• Provide guidance and support to new Account Executives

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 2+ years of closing experience, ideally within Saas/MarTech

Other Requirements:

• Must be located on West Coast (potential 3 days/week in office)

• Excited, motivated, and inspired by exceeding goals

• Aren’t afraid to hear no and embrace failure as an opportunity to improve

• Continually seek improvement and are rigorous in your pursuit of it

• Are encouraging of your team

Responsibilities:

• Build Klaviyo’s SMB client base

• Actively manage your pipeline and develop a strategy for long-term sustained success

• Support the success of your peers

• Exhibit Klaviyo’s values of accountability and effort

• Provide guidance and support to new Account Executives

Benefits:

• participation in the company’s annual cash bonus plan

• variable compensation (OTE) for sales and customer success roles

• equity

• sign-on payments

• comprehensive range of health, welfare, and wellbeing benefits

Experience Requirements:

• 1+ years of closing experience in SaaS marketing or ecommerce related technology

• Proven experience selling to C-Suite/ Marketing personas

Other Requirements:

• Located in Boston or Denver, 3 days a week in-office

• strong knowledge of the Ecommerce/ Retailers/ Brands domain

• Excited to empower creators, motivated to exceed goals

• Receptive to feedback and failure as an opportunity to improve

• Continually seek improvement, expanding your knowledge of customer marketing, technology and business landscape

Responsibilities:

• Build Klaviyo’s e-commerce client base for Entrepreneur segments

• Actively manage your pipeline and develop a strategy for long-term sustained success

• Support the success of your peers

• Exhibit Klaviyo’s values of accountability and effort

• Provide guidance and support to new Account Executives