Kommunicate
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About
Kommunicate is an AI-powered customer service automation platform designed for enterprises to deliver superior customer experiences. It features a flexible, accurate, and scalable generative AI chatbot that automates queries, optimizes costs, and maintains empathetic interactions. The platform seamlessly integrates with existing customer service tech stacks like OpenAI, Gemini, Anthropic, Dialogflow, IBM Watson, and Amazon Lex, as well as CRM and ticketing systems such as Zendesk and Salesforce. It offers a no-code chatbot builder that can be fine-tuned on existing content, enhancing self-service resolution and reducing average handling times. Kommunicate provides personalized, omnichannel support across web, mobile, and messaging platforms in over 100 languages, with smooth handoffs to human agents for complex queries. The platform ensures enterprise-grade security and data protection, complying with GDPR, SOC 2, ISO 27001, and HIPAA.
Platform
Features
• no-code chatbot builder
• generative ai chatbot
• seamless human handoff
• ai-powered customer service automation
• enterprise-grade security (gdpr, soc 2, iso 27001, hipaa)
• integrates with llms/npls (openai, gemini, dialogflow, etc.)
• multi-language support (100+ languages)
• omnichannel support (web, mobile, messaging)
Pricing Plans
Lite
USD83.33 / per month (billed annually)• AI for Chat and Email
• 500 conversations/month
• Deploy on websites and WhatsApp
• Latest LLM models (OpenAI, Anthropic, Google Gemini)
• Human Handoff
• 3 months chat history
• Dialogflow, Amazon Lex, IBM Watson integration
• 2 included teammates
• Train bot on URLs and documents
• Basic widget customization
Advanced
USD166.66 / per month (billed annually)• Everything in Lite Plan
• 2000 conversations/month
• Deploy on messaging platforms
• AI Assist for Agents
• Mobile SDKs
• 1 year chat history
• Analytics
• 5 included teammates
• Campaign Messaging
• Basic Reports, Mobile SDK (iOS, Android, Flutter, React Native, Ionic), Additional messaging channels (Facebook Messenger, Instagram, Telegram, Viber, Line), Advanced widget customization, Ready-to-deploy bot templates, Chat transcripts, Tags, Fallback emails, Localization, CSAT rating, Auto-resolve tickets, Conversation reassignment, Multiple team roles & permissions, Teams & departments
Enterprise
null-1.00• Everything in Advanced Plan
• AI for Chat, Email, and Voice
• Custom conversations/month
• Zendesk, Freshdesk, Hubspot, Zapier, Google Analytics integration
• Dedicated Support with Account Manager
• Webhooks & APIs
• Unlimited chat history
• Whitelabel & SSO
• Custom teammates and additional seats
• AI Email Automation, Unlimited custom training, Advanced Reports, Data in your region, Phone call support, Waiting Queue, Voice AI (per minute pricing), Telephony services (optional, per minute pricing), AI Insights, Full CRM/Ticketing integrations (Pipedrive, Agile CRM, Salesforce, Custom integration), Whitelabel widget customization, Custom team roles & permissions
Job Opportunities
There are currently no job postings for this AI tool.
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