Kommunicate
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About
Kommunicate is a customer service automation platform that helps businesses automate queries and optimize costs with an AI-powered chatbot. It offers features such as a no-code chatbot builder, integration with various LLMs and messaging platforms, and multi-lingual support. It integrates with existing CRM and ticketing systems. Kommunicate provides personalized experiences and empathetic customer service with seamless bot-to-human handoff. It delivers omnichannel customer service by deploying the AI-powered chatbot on web, mobile, and messaging platforms.
Platform
Task
Features
• live chat
• generative ai chatbot
• customer experience automation
• multi-lingual chatbots & real-time translations for agents
• faq chatbot
• dialogflow integration
• kompose chatbot builder
• ai-powered email ticketing
FAQs
Does Kommunicate support generative AI features?
Yes, the Kommunicate AI chatbot is powered by OpenAI's GPT 3.5 and GPT 4. The integration allows businesses to provide instant and accurate responses without hallucinations.
Where can I integrate the Kommunicate chatbot?
You can deploy the Kommunicate AI chatbot on your website, Android apps, iOS apps, and messaging platforms such as WhatsApp, Facebook Messenger, Viber, Telegram, and Line.
Can I integrate Kommunicate with ticketing CRM?
Yes, you can integrate the Kommunicate AI chatbot with customer service ticketing platforms such as Zendesk, Freshdesk, Salesforce, and Helpscout.
Can the Kommunicate AI chatbot handle queries in multiple languages?
Yes, the Kommunicate AI chatbot supports more than 100 languages, including Spanish, Italian, Portuguese, Arabic, and all Indian native languages.
How can I train the Kommunicate AI chatbot using my own data?
You can train the Kommunicate AI chatbot using multiple website URLs, help center articles, and documents such as Excel sheets and PDFs.
Does Kommunicate support live chat?
Yes, Kommunicate supports seamless bot-to-human handoff based on predefined triggers and when queries become too complex for the AI chatbot.
How many agents can I add in a particular plan?
You can add as many agents in Kommunicate as you want. You will be charged on the basis of the number of agents you have.
Do you have a partnership plan for agencies?
Yes, we do have a partnership plan for agencies. Please reach out to our partnership team here: partners@kommunicate.io for more details about partnerships.
How does the thirty days trial work?
You can [signup]({{site.dashboard.dashboardPathProd}}/signup) for free to avail the benefits of the full-fledged support platform for 30 days. Credit card details are not required for the trial period.
Are you GDPR compliant?
Yes, we are committed to your data privacy and security. Please review our [privacy policy](https://www.kommunicate.io/privacy-policy) to know more.
Can we use Kommunicate without agents and only with just the bots?
Yes, you can use Kommunicate with just bots. Please contact us [here.](https://calendly.com/kommunicate/15min/)
Pricing Plans
Lite
$100.00 / month• 500 conversations/month
• Train LLM on your data (OpenAI, Anthropic, Google Gemini)
• Deploy on web and WhatsApp
• AI Email Automation
• Human-agent handoff
• Dialogflow, IBM Watson, Amazon Lex integration
• 3 months chat history
Advanced
$200.00 / month• Everything in Lite Plan
• 2000 conversations/month
• Multi-lingual chatbots & real-time translations for agents
• Mobile SDKs (iOS, Android, Flutter, React Native)
• Messaging platforms integration
• Bot & agent analytics
• 1 year chat history
Enterprise
Unknown Price• Everything in Advanced Plan
• Custom messages with dedicated support
• Unlimited training on your data
• Ticketing, Help Center & CRM integrations (Zendesk, Freshdesk, Hubspot)
• Whitelabel solutions
• SSO login
• Unlimited chat history
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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