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Whelp

Freemium
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About

Whelp is a conversational customer support platform designed to elevate customer service by connecting businesses with customers across any channel, including Live Chat, SMS, WhatsApp, E-mail, and Social Media. It provides a unified customer view and a CRM solution to streamline the workflow for managing and responding to inquiries. The platform features an AI-based chatbot capable of automating up to 60% of customer inquiries, freeing up agents for complex issues. Whelp also offers industry-specific solutions for sectors like E-commerce and Finance, robust integration capabilities, and collaboration tools. Based in New York, Whelp powers support for over 550 companies globally.

Platform
Web
Task
support automation

Features

analytics and reporting

team collaboration

integration capabilities (twilio, shopify, stripe, etc.)

advanced encryption and secure access

crm solution

unified inbox and customer view

ai-powered automation and chatbot

omnichannel support (live chat, sms, whatsapp, e-mail, social media)

Pricing Plans

Standard
USD29.00 / per seat per month

Everything in the Free package

WhatsApp Business API integration

Twilio integration (sms and calls)

Email integration

Instagram Direct integration

Facebook Messenger integration

Advanced
USD79.00 / per seat per month

Everything in the Standard package

Instagram comments integration

Facebook comments integration

Whelp AI

Dynamic Chatbot

Dedicated Account Managers

Mobile chat SDKs

Premium
Unknown Price

On-prems integration

Whitelabel

Custom features

Unique pricing

Personalized SLA

Dedicated onboarding

Free
Free Plan

One seat

Live Chat widget for website

Unified inbox

Unlimited conversations

Mobile applications (IOS / Android)

Contacts

Job Opportunities

There are currently no job postings for this AI tool.

Explore AI Career Opportunities

Social Media

Ratings & Reviews

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