Whelp

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About
Whelp is a conversational customer support platform designed to elevate customer service by connecting businesses with customers across any channel, including Live Chat, SMS, WhatsApp, E-mail, and Social Media. It provides a unified customer view and a CRM solution to streamline the workflow for managing and responding to inquiries. The platform features an AI-based chatbot capable of automating up to 60% of customer inquiries, freeing up agents for complex issues. Whelp also offers industry-specific solutions for sectors like E-commerce and Finance, robust integration capabilities, and collaboration tools. Based in New York, Whelp powers support for over 550 companies globally.
Platform
Features
• analytics and reporting
• team collaboration
• integration capabilities (twilio, shopify, stripe, etc.)
• advanced encryption and secure access
• crm solution
• unified inbox and customer view
• ai-powered automation and chatbot
• omnichannel support (live chat, sms, whatsapp, e-mail, social media)
Pricing Plans
Standard
USD29.00 / per seat per month• Everything in the Free package
• WhatsApp Business API integration
• Twilio integration (sms and calls)
• Email integration
• Instagram Direct integration
• Facebook Messenger integration
Advanced
USD79.00 / per seat per month• Everything in the Standard package
• Instagram comments integration
• Facebook comments integration
• Whelp AI
• Dynamic Chatbot
• Dedicated Account Managers
• Mobile chat SDKs
Premium
Unknown Price• On-prems integration
• Whitelabel
• Custom features
• Unique pricing
• Personalized SLA
• Dedicated onboarding
Free
Free Plan• One seat
• Live Chat widget for website
• Unified inbox
• Unlimited conversations
• Mobile applications (IOS / Android)
• Contacts
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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