OMQ
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About
OMQ offers a suite of AI-powered customer service tools designed to automate responses and reduce support team workload. Their products include a chatbot, contact form automation, help page optimization, email bot, and ticketing system assistant. The tools integrate with various platforms like WhatsApp, Facebook Messenger, Telegram, and Zendesk. OMQ utilizes AI to understand customer requests and provide immediate, accurate answers, improving customer satisfaction while reducing manual effort. They offer a 14-day free trial and various pricing plans catering to different business sizes.
Platform
Features
• answering assistant in ticketing systems
• dynamic and self-optimizing help page
• chatgpt-level chatbot for customer service
• real-time answers for contact forms
• automate chat and messenger communication
• automatic replies to email support requests
Pricing Plans
Essential
€490.00 / monthly• Help page
• Contact form or Chatbot
• 3 x process automation
• Unlimited topics and categories
• 1000 requests
• Reports
Business
€1300.00 / monthly• Help page
• Contact form
• Chatbot on ChatGPT level
• 10 x process automation
• Unlimited topics and categories
• 5000 requests
• Reports
• Agent forwarding
Corporate
€3000.00 / monthly• Help page
• Contact form
• Chatbot on ChatGPT level
• 25 x process automation
• Unlimited topics and categories
• 15000 requests
• Reports
• 3 languages
• Quarterly data analysis
• Agent forwarding
Flex
Unknown Price• Help page (if required)
• Contact form (if required)
• Chatbot on ChatGPT level (if required)
• Flexible process automation
• Unlimited topics and categories
• Flexible requests
• Reports
• Individual modules
• Up to 32 languages
• Data analysis (if required)
Job Opportunities
Partnermanager (m/w/d) Berlin
AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.
Benefits:
Flexible work hours
Home office options
Regular team events
Pleasant working atmosphere
Show more details
Customer Success Manager (m/w/d) Berlin
AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.
Benefits:
Flexible work hours
Home office options
Regular team events
Pleasant working atmosphere
Show more details
Ratings & Reviews
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