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OMQ

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About

OMQ offers a suite of AI-powered customer service tools designed to automate responses and reduce support team workload. Their products include a chatbot, contact form automation, help page optimization, email bot, and ticketing system assistant. The tools integrate with various platforms like WhatsApp, Facebook Messenger, Telegram, and Zendesk. OMQ utilizes AI to understand customer requests and provide immediate, accurate answers, improving customer satisfaction while reducing manual effort. They offer a 14-day free trial and various pricing plans catering to different business sizes.

Platform
Web
Task
support automation

Features

answering assistant in ticketing systems

dynamic and self-optimizing help page

chatgpt-level chatbot for customer service

real-time answers for contact forms

automate chat and messenger communication

automatic replies to email support requests

Pricing Plans

Starter
160.00 / monthly

Help page

Unlimited topics and categories

Essential
490.00 / monthly

Help page

Contact form or Chatbot

3 x process automation

Unlimited topics and categories

1000 requests

Reports

Business
1300.00 / monthly

Help page

Contact form

Chatbot on ChatGPT level

10 x process automation

Unlimited topics and categories

5000 requests

Reports

Agent forwarding

Corporate
3000.00 / monthly

Help page

Contact form

Chatbot on ChatGPT level

25 x process automation

Unlimited topics and categories

15000 requests

Reports

3 languages

Quarterly data analysis

Agent forwarding

Flex
Unknown Price

Help page (if required)

Contact form (if required)

Chatbot on ChatGPT level (if required)

Flexible process automation

Unlimited topics and categories

Flexible requests

Reports

Individual modules

Up to 32 languages

Data analysis (if required)

Job Opportunities

OMQ favicon
OMQ

Partnermanager (m/w/d) Berlin

AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.

salesonsiteBerlin, DEfull-time

Benefits:

  • Flexible work hours

  • Home office options

  • Regular team events

  • Pleasant working atmosphere

Show more details

Customer Success Manager (m/w/d) Berlin

AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.

Benefits:

  • Flexible work hours

  • Home office options

  • Regular team events

  • Pleasant working atmosphere

Show more details

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