Quark.ai
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About
Quark.ai offers a Proactive Support Agent (PSA) that automates support processes using Generative AI to resolve Enterprise Support tickets rapidly. It serves all support cases, including Tech Support, Field Support, Sales Support, Customer Service, IT Support and more. PSA minimizes the time and cost of ticket resolution while maximizing accuracy. It analyzes support tickets, communicates with customers, and provides possible solutions. Quark.ai supports Salesforce, ServiceNow, Zendesk, and Atlassian.
Platform
Features
• customer support automation
• technical support
• generative ai platform
• sales support
• internal support
• field support
• automated ticket resolution
• proactive support agent (psa)
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