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Hypertype

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About

Hypertype is an AI-powered tool designed to help support teams answer customer questions quickly and efficiently. It integrates with various data sources to provide context-aware, brand-aligned responses. The tool aims to improve customer satisfaction (CSAT) scores and reduce response times. Hypertype offers a no-code solution for syncing data securely from various platforms, including files, emails, wikis, help centers, and CRMs. It boasts high information accuracy and is trusted by knowledge-heavy companies.

Platform

Keywords

ai automation email communication customer support

Task

support automation

Features

• reach closer to 99% csat score

• cut response time with 5-10 mins per chat

• one-click no code solution to sync your data sources securely from files, email conversations, internal wiki, help centers, crms and more

• crafts real-time, brand-aligned and context-based communications in any reply interfaces

• integrates your company data sources in milliseconds

• answer support questions in seconds

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