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Ivy.ai

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About

Ivy.ai is a leading generative AI chatbot platform, IvyQuantum, designed to revolutionize student and customer services across various industries, including higher education, healthcare, and government. It helps organizations achieve significant cost savings by reducing call, email, and chat volumes, freeing up employees from mundane tasks, and boosting job satisfaction. Ivy.ai's chatbot leverages existing assets with a data-driven approach to ensure personalized, reliable, accurate, and consistent responses. It acts as a force multiplier, allowing organizations to update primary sources once and enjoy widespread success. The platform supports multilingual communication in over 100 languages via Google Translate and offers versatile channels such as SMS, IVR, email notifications, and voice commands. IvyQuantum also integrates seamlessly with third-party vendors for personalized user experiences by accessing personal records.

Platform
Web
Task
automate customer service

Features

seamless third-party integrations

no code flow builder

ai web crawler

multilingual support (100+ languages)

voice & telephony support

unified text communication

enterprise live chat

generative ai chatbot (ivyquantum™)

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