Ambit
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About
Ambit is an AI assistant that helps customers ask, discover, buy, and act by transforming existing content – like web pages, brochures, and digital resources – into intelligent, engaging conversations. It utilizes Retrieval Augmented Generation (RAG) to ensure conversations are safely ring-fenced to trusted content. Ambit helps businesses extract more value from their content, respond to enquiries, bookings, sales, and support 24/7, and guide customers to the right product or service. It allows for creating on-brand personas, building rapport, and unlocking customer insights with sentiment tracking. Beyond customer service, Ambit can power internal communications, HR info, intranet content, member engagement, and optimize e-commerce for guided selling.
Platform
Features
• unlock customer insights with sentiment tracking, nps, and feedback loops
• build rapport with conversations that feel engaging, intuitive and natural
• create an on-brand persona that resonates with customers
• seamlessly hand over to your human team when needed
• guide customers to the right product or service with helpful ai conversations
• always be there – responding to enquiries, bookings, sales and support
• turn policy docs, manuals, and how-to guides into helpful, interactive conversations
• effortlessly transform web pages, pdfs, and documents into instant answers
Pricing Plans
Core
$1250.00 / per month• 5 x call-to-action flows
• up to 50 generative AI conversation topics (e.g FAQs and knowledge base)
• up to 3,000-5,000 chats per month (additional usage available)
• portal access (up to 3 seats)
• basic analytics (unique users, daily/weekly usage, hot topics, 1-year data retention)
• customer feedback/sentiment/NPS
Full Suite
$2500.00 / per month• up to 20 call-to-action flows
• up to 100 generative AI conversation topics
• up to 10,000 chats per month
• optional handover to live chat or customer team
• core integrations (e.g CRM and customer support tools)
• portal access (up to 5 seats) plus platform access (for configuration & analytics)
• platform and Google analytics (1 year retention)
• enhanced customer feedback/sentiment/NPS
• optional digital human (Uneeq)
• Ambit Customer success manager
Enterprise
Unknown Price• up to 50 call-to-action flows
• up to 20,000 chats per month
• custom integrations (e.g industry-specific software)
• unlimited seats - AWS (live chat)/platform access
• fully customised analytics, including dashboard (2 year retention)
• high touch Customer Success Manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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