Support Sidekick
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About
Support Sidekick uses your Zendesk history + AI to pre-write your responses for you so your agents can send better responses at less cost. Features include Magic Macros (pre-written responses), Context at your Fingertips (relevant conversation identification), and Smart Summaries (automatic ticket summarization). It analyzes incoming emails, summarizes tickets, finds relevant past tickets, and pre-writes responses. Focus on solving customer problems by eliminating repetitive tasks.
Platform
Features
• ticket summarization
• relevant conversation identification
• ai-powered response pre-writing
• smart summaries: cut to the chase with automatic summaries.
• context at your fingertips: relevant conversations give your agents the context they need.
• magic macros: pre-written responses ready-to-go
Pricing Plans
Starter
$50.00 / month• Unlimited tickets analyzed
• Up to 500 tickets pre-written
• Up to 500 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
STANDARD
$100.00 / month• Unlimited tickets analyzed
• Up to 1000 tickets pre-written
• Up to 1000 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
Plus
$150.00 / month• Unlimited tickets analyzed
• Up to 1500 tickets pre-written
• Up to 1500 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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