Support Sidekick
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About
Support Sidekick provides AI superpowers for your support team, using your Zendesk history to pre-write responses, leading to faster response times, higher customer satisfaction, and lower cost-per-ticket. It helps support agents by automating repetitive tasks, allowing them to focus on providing joyful customer experiences. Key features include MAGIC MACROS for AI-written first drafts of responses, CONTEXT AT YOUR FINGERTIPS which provides relevant past conversations, and SMART SUMMARIES to quickly grasp ticket details. The tool analyzes emails, summarizes tickets, finds relevant past conversations, and pre-writes responses directly in Zendesk.
Platform
Features
• 60-day money back guarantee
• integration with zendesk
• lower cost-per-ticket
• higher customer satisfaction
• faster response times
• smart summaries: automatic ticket summaries
• context at your fingertips: relevant conversations
• magic macros: ai-written responses
Pricing Plans
Starter
USD50.00 / per month• Unlimited tickets analyzed
• Up to 500 tickets pre-written
• Up to 500 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
STANDARD
USD100.00 / per month• Unlimited tickets analyzed
• Up to 1000 tickets pre-written
• Up to 1000 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
Plus
USD150.00 / per month• Unlimited tickets analyzed
• Up to 1500 tickets pre-written
• Up to 1500 summaries/mo.
• Relevant Conversations shown
• Unlimited users
• 60-day money back guarantee
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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