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moinAI

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About

moinAI is the AI platform for digital customer communication, providing automated solutions for marketing, sales, and customer service. It features Chatbot, Live-Chat, AI Agents, Generative AI, and a Knowledge Base, allowing companies to communicate quickly and efficiently with customers on their website around the clock. The platform is designed to be no-code, offers many integrations, is GDPR-compliant, and powered by LLM & Generative AI. It helps businesses enhance service, support purchases, optimize personal contact, and save time. moinAI guides customers to suitable products by analyzing needs and preferences, increasing satisfaction through precise advice, and providing personalized product recommendations based on comprehensive product knowledge. The platform also streamlines inquiry processing, offers tailored product advice, and facilitates effective lead generation. Key functional features include human-takeover capabilities, multi-language support for 98 languages, seamless chatbot migration, and advanced conversational design elements.

Platform
Web
Task
customer assisting

Features

no-code platform

chatbot

gdpr compliance

generative ai

ai agents

live-chat

human takeover

multi-language support (98 languages)

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