InboxGPT
Click to visit website
About
InboxGPT is an AI-driven customer support tool designed to streamline email management and accelerate response times by integrating directly with Gmail. The platform serves as a unified team inbox where multiple users can collaborate on incoming messages. By utilizing advanced AI models, it analyzes the context of customer inquiries and provides intelligent reply suggestions. These suggestions are not generic; they are specifically tailored to the business's unique knowledge base, ensuring that the tone and information remain consistent with the company's established communication style. The core functionality of the platform revolves around its ability to learn and adapt over time. Users can train the AI by feeding it their website content, allowing the model to understand the business's specific products, services, and frequently asked questions. Furthermore, InboxGPT features a continuous learning mechanism where the AI observes every email sent by the team. This means the accuracy and relevance of the suggested responses improve naturally as the system gathers more data on how the team prefers to handle specific queries, effectively eliminating the need for manual macro creation. Ideal for startups and growing businesses, InboxGPT helps support teams manage high volumes of messages without necessarily increasing headcount. It is particularly beneficial for teams operating in multi-language environments, as the AI can assist in crafting effective replies in various languages. The collaborative features allow team members to invite colleagues to the platform, making it easier to manage shared mailboxes and ensure no customer query goes unanswered. By centralizing communication and providing instant drafts, the tool significantly reduces the mental load on support agents. What distinguishes InboxGPT from standard helpdesk software is its deep integration with existing Gmail accounts and its focus on efficiency. Unlike complex enterprise systems that require extensive setup and data migration, InboxGPT promises a quick connection process that often takes just seconds. It prioritizes the actual writing process through its AI-assisted writing feature, which allows agents to tweak and customize AI-generated drafts before sending. This hybrid approach combines the speed of automation with the nuance of human oversight, providing a balanced solution for modern customer service challenges.
Pros & Cons
Seamlessly connects with existing Gmail accounts for a unified workflow.
Automatically learns from website content and sent emails to provide tailored suggestions.
Provides unlimited messaging on the Growth plan with no per-ticket fees.
Supports team collaboration, allowing multiple agents to manage shared mailboxes.
Enables rapid response times through instant, context-aware AI drafts.
Integration capabilities are primarily focused on Gmail accounts according to current documentation.
There is no free tier available for users to test the platform before committing to a paid plan.
Training the AI requires initial manual input of website data for optimal accuracy.
Advanced enterprise features like SAML SSO are restricted to the custom-priced tier.
Use Cases
Customer support managers can use the unified inbox to coordinate team responses and maintain high service standards with AI assistance.
Startup founders can automate initial customer inquiries by training the AI on their website, ensuring professional responses with minimal effort.
E-commerce teams can handle high volumes of repetitive order status queries by utilizing AI-generated drafts to reply twice as fast.
International support teams can use multi-language capabilities to communicate effectively with a global customer base in their native tongues.
Small business owners can manage multiple Gmail accounts from a single interface to streamline their communication and avoid message overload.
Platform
Features
• multi-language support
• team collaboration
• continuous learning
• ai-assisted writing
• gmail integration
• unified team inbox
• unlimited messaging
• website training
FAQs
How do I train the AI models?
You can train the AI by providing your website URL, which allows the model to learn about your specific business context. Additionally, the AI continuously learns from every email your team sends, improving its suggestion accuracy every day.
Does it work in languages other than English?
Yes, InboxGPT supports multiple languages. The AI can assist in crafting effective replies and understanding context in various languages, such as Dutch, to support international customer bases.
Is there a limit on the number of messages that can be sent?
No, the Growth plan includes unlimited messages. This allows your team to handle any volume of customer inquiries without worrying about reaching a cap or incurring extra costs per message.
Do we need to pay per email or ticket?
No, InboxGPT does not charge per email or per ticket. The pricing is based on a flat rate per user, which includes unlimited messaging and AI-assisted responses.
Is there a cost per end user?
The pricing is based on the number of team members (agents) using the tool, not the customers (end users) sending emails. Each seat for a support staff member costs $29 per month on the Growth plan.
Pricing Plans
Growth
USD29.00 / per user per month• Unified AI Powered Mailboxes
• Unlimited messages
• Team collaboration on messages
Enterprise
Unknown Price• SAML Single Sign-On
• Enterprise-level support
• Custom contract
• Payment via invoice/PO
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Narrot
Narrot is an AI-powered customer support automation API that cuts first-line support operational costs by up to 95% with 24/7 human-quality responses.
View Details
hexoloop
Hexoloop is an AI support solution that takes action, transforming customer service from endless chats into instant solutions, reducing costs and resolution times.
View Details
MagicChat
MagicChat is a platform that allows businesses to build custom GPT chatbots, embed them on their websites for customer support, lead generation, and user engagement.
View Details
Zetabot
Zetabot is an AI-powered customer support solution designed to streamline operations, reduce costs by up to 60%, and enhance customer experience with 24/7 availability.
View Details
Copalot
Copalot is an AI user support platform with human oversight, drastically cutting support costs and boosting satisfaction with 24/7 multilingual AI assistance.
View Details
Quivr
Automate customer support 24/7 with six specialized AI agents that handle ticket routing, draft responses, and instant refunds within your existing helpdesk.
View Details
Hypertype
AI-powered customer support tool that answers questions quickly, integrates with various data sources, and improves CSAT scores.
View Details
Awhy
Awhy is a smart chatbot platform that automates customer service for businesses, providing 24/7 immediate support and reducing help desk costs.
View Details
Mindlake AI
AI support agent for e-commerce, automating customer support and integrating with existing tools to save time and reduce costs.
View Details
Stylo App Suite
Stylo App Suite is the Zendesk® AI product suite, purpose-built to delight your agents and customers with every interaction, making support efficient.
View Details
Linc
Linc's CX automation platform uses AI to streamline retail customer service, boosting efficiency and delighting customers.
View Details
Smart FAQ
Smart FAQ is an advanced AI-powered customer support platform that analyzes manuals and product descriptions to generate precise, user-defined answers for customer inquiries instantly.
View Details
OMQ
AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.
View DetailsWhelp
Whelp is an omnichannel customer support platform that unifies communication across channels like Live Chat, SMS, WhatsApp, and Email. It boosts efficiency with a CRM and AI-powered automations.
View Details
Babble AI
Babble AI is an intelligent, no-code platform for building custom AI-powered chatbots to streamline sales, customer support, and business operations 24/7.
View DetailsChatBees
ChatBees is an AI customer support solution leveraging Knowledge Graphs built from historical tickets and KBs to automate support and reduce ticket resolution time.
View Details
Quark.ai
Quark.ai is an extensible Gen AI platform that automates enterprise support processes, rapidly resolving support tickets with minimal staff involvement.
View Details
Enjo
Resolve customer issues faster and automate repetitive B2B support requests using AI agents, a shared inbox, and a self-service help center for modern teams.
View Details
AskGuru
Empower customer support and knowledge management with an AI suite featuring semantic search and automated answer generation for secure, data-driven enterprises.
View Details
Easy Ticket AI
Slash Zendesk handling times and ensure brand consistency with AI-powered draft generation, sentiment analysis, and multi-language support for support teams.
View DetailsFeatured Tools
adly.news
Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.
View Details
Nana Banana Pro
Maintain perfect character consistency across diverse scenes and styles with advanced AI-powered image editing for creators, marketers, and storytellers.
View Details
Kling 4.0
Transform text and images into cinematic 1080p videos with multi-shot storytelling, character consistency, and native lip-synced audio for professional creators.
View Details
AI Seedance
Generate 15-second cinematic 2K videos with physics-based audio and multi-shot narratives from text or images. Ideal for creators and marketing teams.
View Details
Mistrezz.AI
Engage in immersive NSFW roleplay and ASMR voice sessions with adaptive AI companions designed for structured escalation, fantasy scenarios, and personal connection.
View Details
Seedance 3.0
Transform text prompts or static images into professional 1080p cinematic videos. Perfect for creators and marketers seeking high-quality, physics-aware AI motion.
View Details
Seedance 3.0
Transform text descriptions into cinematic 4K videos instantly with ByteDance's advanced AI, offering professional-grade visuals for creators and marketing teams.
View Details
Seedance 2.0
Generate broadcast-quality 4K videos from simple text prompts with precise text rendering, high-fidelity visuals, and batch processing for content creators.
View Details
BeatViz
Create professional, rhythm-synced music videos instantly with AI-powered visual generation, ideal for independent artists, social media creators, and marketers.
View Details
Seedance 2.0
Generate cinematic 1080p videos from text or images using advanced motion synthesis and multi-shot storytelling for marketing, social media, and creators.
View Details
Seedream 5.0
Transform text descriptions into high-resolution 4K visuals and edit photos using advanced AI models designed for digital artists and e-commerce businesses.
View Details