DocsBot
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About
DocsBot offers custom AI chatbots trained with your business's content and documentation to provide instant answers for customers or internal teams. It helps unlock the potential of existing content by automating customer journeys, including leads, presales, onboarding, support, and retention. DocsBot empowers teams with immediate knowledge access, repurposes content for marketing and sales, and speeds up research. The tool allows users to build, train, test, refine, and deploy AI-powered documentation assistants in minutes without coding. It supports indexing content from over 37 sources, including websites, documents, cloud storage, and ticketing systems, with automatic updates. DocsBot integrates with thousands of apps via flexible widgets and APIs, ensuring secure operations with SOC 2 Type II certification and GDPR compliance.
Platform
Features
• custom ai chatbot creation
• multi-language support (100+ languages)
• soc 2 type ii & gdpr compliance
• zapier & workflow automations
• embeddable chat widgets & api access
• custom instructions & response refinement
• automated content updates
• 37+ content source integrations (websites, docs, cloud, youtube etc.)
FAQs
Does it work with languages other than English?
Yes. DocsBot understands and responds in any language you need, even when your documentation is English-only. Supports over 100 languages!
How does DocsBot work?
We clean and chunk your sources, and use a cutting-edge agentic RAG pipeline to retrieve, rerank, and use the most relevant matches as context for the AI to answer the question.
Do I need to provide my own OpenAI API key?
GPT-4o, 4.1, and GPT-5 mini models are included, perfect for most use cases. Bring your own OpenAI key to use other models; we encrypt and use it only for API calls.
Can a get a free trial of a higher plan?
We offer a free tier so you can test our core features. Eligible businesses can request a Standard plan trial with full features or rely on our 14-day money-back guarantee.
How do I upgrade or downgrade my plan?
Change plans anytime in the dashboard. Upgrades and downgrades activate instantly and unused credit is applied to the next billing cycle.
What happens if I exceed my monthly message limit?
Your bot keeps running but warns visitors. Upgrade for a higher limit or wait for the monthly limit reset in the next calendar month.
Can I customize the chat widget appearance?
All plans can adjust basic colors, styling, and placement; higher tiers unlock custom CSS and unbranded widgets.
What kind of analytics do you provide?
Analytics vary by plan. Basics cover usage, while higher tiers unlock deeper reports, topics, sentiment, resolution rates, satisfaction, and AI-driven analysis.
How secure is DocsBot?
We take security seriously with end-to-end encryption, granular access controls, data segmentation, and SOC 2 Type II audited controls.
What support options are available?
All plans include docs, AI, and email support with response times based on plan. Enterprise customers can add custom SLAs and dedicated channels.
Can I import my existing ticket history?
Yes. Import chat logs or tickets via CSV, or integrations like Zendesk, Intercom, Freshdesk, Help Scout, and more.
What types of content sources can I use?
Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API. We support 28+ source types.
Can I automatically update my DocsBot sources?
Schedule refreshes for compatible sources like web, cloud storage, or help desk platforms daily, weekly, or monthly, and trigger manual updates anytime.
What are source 'Pages'?
A page is about 5k characters of cleaned text. Plan limits vary with how many pages you ingest. UTF-8 languages like Chinese, Japanese, and Korean can use more characters per page.
Do you have an API I can use?
Yes. Our developer docs cover the public API along with admin endpoints and usage guides.
Pricing Plans
Personal plan
USD29.00 / per month• Everything in Free plan
• 3 DocsBots
• 5k Source Pages
• 5k Messages / month
• 1 Team users
• Zapier/Workflow automations
• Slack integration
• Basic analytics
• GPT-5 support
• Premium embedding models
Standard plan
USD99.00 / per month• Everything in Personal plan
• 10 DocsBots
• 15k Source Pages
• 15k Messages / month
• 5 Deep research tasks / month
• 5 Team users
• Help Scout integration
• MCP server
• Conversation analytics
• Question analytics
Business plan
USD399.00 / per month• Everything in Standard plan
• 100 DocsBots
• 100k Source Pages
• 100k Messages / month
• 25 Deep research tasks / month
• 10 Team users
• Conversation topic reports
• Conversation sentiment analysis
• AI question reports
Free plan
Free Plan• 1 DocsBots
• 50 Source Pages
• 100 Messages / month
• 1 Team users
• Basic source types
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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