DocsBot
Click to visit website
About
DocsBot offers custom AI chatbots trained with your business's content and documentation to provide instant answers for customers or internal teams. It helps unlock the potential of existing content by automating customer journeys, including leads, presales, onboarding, support, and retention. DocsBot empowers teams with immediate knowledge access, repurposes content for marketing and sales, and speeds up research. The tool allows users to build, train, test, refine, and deploy AI-powered documentation assistants in minutes without coding. It supports indexing content from over 37 sources, including websites, documents, cloud storage, and ticketing systems, with automatic updates. DocsBot integrates with thousands of apps via flexible widgets and APIs, ensuring secure operations with SOC 2 Type II certification and GDPR compliance.
Platform
Features
• custom ai chatbot creation
• multi-language support (100+ languages)
• soc 2 type ii & gdpr compliance
• zapier & workflow automations
• embeddable chat widgets & api access
• custom instructions & response refinement
• automated content updates
• 37+ content source integrations (websites, docs, cloud, youtube etc.)
FAQs
Does it work with languages other than English?
Yes. DocsBot understands and responds in any language you need, even when your documentation is English-only. Supports over 100 languages!
How does DocsBot work?
We clean and chunk your sources, and use a cutting-edge agentic RAG pipeline to retrieve, rerank, and use the most relevant matches as context for the AI to answer the question.
Do I need to provide my own OpenAI API key?
GPT-4o, 4.1, and GPT-5 mini models are included, perfect for most use cases. Bring your own OpenAI key to use other models; we encrypt and use it only for API calls.
Can a get a free trial of a higher plan?
We offer a free tier so you can test our core features. Eligible businesses can request a Standard plan trial with full features or rely on our 14-day money-back guarantee.
How do I upgrade or downgrade my plan?
Change plans anytime in the dashboard. Upgrades and downgrades activate instantly and unused credit is applied to the next billing cycle.
What happens if I exceed my monthly message limit?
Your bot keeps running but warns visitors. Upgrade for a higher limit or wait for the monthly limit reset in the next calendar month.
Can I customize the chat widget appearance?
All plans can adjust basic colors, styling, and placement; higher tiers unlock custom CSS and unbranded widgets.
What kind of analytics do you provide?
Analytics vary by plan. Basics cover usage, while higher tiers unlock deeper reports, topics, sentiment, resolution rates, satisfaction, and AI-driven analysis.
How secure is DocsBot?
We take security seriously with end-to-end encryption, granular access controls, data segmentation, and SOC 2 Type II audited controls.
What support options are available?
All plans include docs, AI, and email support with response times based on plan. Enterprise customers can add custom SLAs and dedicated channels.
Can I import my existing ticket history?
Yes. Import chat logs or tickets via CSV, or integrations like Zendesk, Intercom, Freshdesk, Help Scout, and more.
What types of content sources can I use?
Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API. We support 28+ source types.
Can I automatically update my DocsBot sources?
Schedule refreshes for compatible sources like web, cloud storage, or help desk platforms daily, weekly, or monthly, and trigger manual updates anytime.
What are source 'Pages'?
A page is about 5k characters of cleaned text. Plan limits vary with how many pages you ingest. UTF-8 languages like Chinese, Japanese, and Korean can use more characters per page.
Do you have an API I can use?
Yes. Our developer docs cover the public API along with admin endpoints and usage guides.
Pricing Plans
Personal plan
USD29.00 / per month• Everything in Free plan
• 3 DocsBots
• 5k Source Pages
• 5k Messages / month
• 1 Team users
• Zapier/Workflow automations
• Slack integration
• Basic analytics
• GPT-5 support
• Premium embedding models
Standard plan
USD99.00 / per month• Everything in Personal plan
• 10 DocsBots
• 15k Source Pages
• 15k Messages / month
• 5 Deep research tasks / month
• 5 Team users
• Help Scout integration
• MCP server
• Conversation analytics
• Question analytics
Business plan
USD399.00 / per month• Everything in Standard plan
• 100 DocsBots
• 100k Source Pages
• 100k Messages / month
• 25 Deep research tasks / month
• 10 Team users
• Conversation topic reports
• Conversation sentiment analysis
• AI question reports
Free plan
Free Plan• 1 DocsBots
• 50 Source Pages
• 100 Messages / month
• 1 Team users
• Basic source types
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Narrot
Narrot is an AI-powered customer support automation API that cuts first-line support operational costs by up to 95% with 24/7 human-quality responses.
View Details
hexoloop
Hexoloop is an AI support solution that takes action, transforming customer service from endless chats into instant solutions, reducing costs and resolution times.
View Details
MagicChat
MagicChat is a platform that allows businesses to build custom GPT chatbots, embed them on their websites for customer support, lead generation, and user engagement.
View Details
Zetabot
Zetabot is an AI-powered customer support solution designed to streamline operations, reduce costs by up to 60%, and enhance customer experience with 24/7 availability.
View Details
Copalot
Copalot is an AI user support platform with human oversight, drastically cutting support costs and boosting satisfaction with 24/7 multilingual AI assistance.
View Details
Quivr
Quivr is an AI-powered tool that automates ticket resolutions and provides reply suggestions for customer support teams to increase CSAT and save money.
View Details
Hypertype
AI-powered customer support tool that answers questions quickly, integrates with various data sources, and improves CSAT scores.
View Details
Awhy
Awhy is a smart chatbot platform that automates customer service for businesses, providing 24/7 immediate support and reducing help desk costs.
View Details
Mindlake AI
AI support agent for e-commerce, automating customer support and integrating with existing tools to save time and reduce costs.
View Details
Stylo App Suite
Stylo App Suite is the Zendesk® AI product suite, purpose-built to delight your agents and customers with every interaction, making support efficient.
View Details
Linc
Linc's CX automation platform uses AI to streamline retail customer service, boosting efficiency and delighting customers.
View Details
Smart FAQ
Smart FAQ is an advanced AI-powered customer support platform that analyzes manuals and product descriptions to generate precise, user-defined answers for customer inquiries instantly.
View Details
OMQ
AI-powered customer service automation tools, including chatbot, contact form, help page, email bot, and ticketing system integrations.
View DetailsWhelp
Whelp is an omnichannel customer support platform that unifies communication across channels like Live Chat, SMS, WhatsApp, and Email. It boosts efficiency with a CRM and AI-powered automations.
View Details
Babble AI
Babble AI is an intelligent, no-code platform for building custom AI-powered chatbots to streamline sales, customer support, and business operations 24/7.
View DetailsChatBees
ChatBees is an AI customer support solution leveraging Knowledge Graphs built from historical tickets and KBs to automate support and reduce ticket resolution time.
View Details
Quark.ai
Quark.ai is an extensible Gen AI platform that automates enterprise support processes, rapidly resolving support tickets with minimal staff involvement.
View Details
Enjo.AI
Enjo.AI is a platform providing Gen AI Agents for your helpdesk, resolving support requests instantly with AI trained on company knowledge, tickets, and apps.
View Details
AskGuru
Askguru is an enterprise-scale AI suite empowering customer support and knowledge management with modern AI, offering a set of ready-to-use tools.
View Details
Easy Ticket AI
Easy Ticket AI slashes Zendesk support ticket handling time by providing AI-powered reply drafts, analysis, translation, and an assistant chat, helping customer service teams work faster and more consistently.
View DetailsFeatured Tools
adly.news
adly.news is a 100% free newsletter advertising marketplace connecting businesses with engaged newsletter audiences, offering automated payouts and secure payments.
View Details
Whisk AI Image Generator
Whisk AI Image Generator is a Google Labs-Powered Image Remix Platform that blends visual inputs (subject, scene, style) to create stunning 4K artwork quickly.
View Details
APIPASS
APIPASS is a unified marketplace for discovering, integrating, and managing thousands of APIs, providing developers with fast, reliable, and cost-effective access to leading AI models.
View Details
VO4 AI
VO4 AI is the best AI video maker that turns your ideas into stunning videos. Make professional videos from text or images with our smart AI technology.
View Details
EveryDev.ai
EveryDev.ai is a comprehensive community platform and directory for AI developers, offering a curated feed of tools, builds, news, and discussions for people shipping AI projects.
View Details
VO4 AI
VO4 AI is a professional AI video generator studio utilizing the VO4 Model to create stunning, cinematic 1080p videos from text prompts or static images.
View Details
Voe 4
Voe 4 is an AI video generator offering lightning-fast text-to-video and image-to-video conversion, delivering high-resolution, professional 4K AI videos in seconds.
View Details
Modelfy 3D
Modelfy 3D is an Enterprise-Grade AI Image to 3D Model Generator that transforms any 2D image into professional 3D models with up to 300K polygons and PBR textures.
View Details