Feedback Rivers
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About
Feedback Rivers is a customer feedback platform that aggregates and centralizes all your customer feedback sources, making it visible and actionable for your team. It integrates seamlessly with existing tools like customer service platforms, NPS tools, app review sites, and survey tools, eliminating the need for coding skills. The platform helps you understand what customers are saying about your product and how to improve it through AI-powered insights, allowing you to track product performance over time. Feedback Rivers aims to transform customer-centricity into a habit by providing a single system of record that makes feedback easily accessible and transparent across all teams.
Platform
Features
• no coding or technical skills required for setup
• access all feedback easily in one place
• track product performance over time based on customer feedback
• ai-powered feedback insights to understand customer sentiment
• forward all feedback to slack channels for team visibility
• integrate with customer service, nps, user feedback, app review, and survey tools
• analyze and act on feedback to improve product and customer experience
• combine all feedback sources into a single platform
FAQs
Can I get a refund after I start using the product?
Refunds are available within the first paid month after account activation. After this period, Feedback Rivers does not offer refunds.
Do you have annual plans?
Yes, Feedback Rivers offers annual plans with a discount. You can contact them directly to inquire about annual pricing for any plan.
Where does data reside and is it secure?
Feedback Rivers servers are located in the EU and are GDPR compliant. They have implemented various measures to ensure data security.
Pricing Plans
Starter
$49.00 / per month• 5 integrations
• 100 feedback records
• Extra 1000 feedback records for $19
• 15+ Integrations available
• AI-powered insights
• Dedicated Account Manager
• SAML
Business
$129.00 / per month• 10 integrations
• 1000 feedback records
• Extra 1000 feedback records for $15
• 15+ Integrations available
• AI-powered insights
• Dedicated Account Manager
• SAML
Enterprise
Unknown Price• Unlimited integrations
• Unlimited feedback records included
• 15+ Integrations available
• AI-powered insights
• Dedicated Account Manager
• SAML
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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