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Feedback Rivers

Paid
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About

Feedback Rivers is a customer feedback platform that aggregates and centralizes all your customer feedback sources, making it visible and actionable for your team. It integrates seamlessly with existing tools like customer service platforms, NPS tools, app review sites, and survey tools, eliminating the need for coding skills. The platform helps you understand what customers are saying about your product and how to improve it through AI-powered insights, allowing you to track product performance over time. Feedback Rivers aims to transform customer-centricity into a habit by providing a single system of record that makes feedback easily accessible and transparent across all teams.

Platform
Web
Task
feedback analysis

Features

no coding or technical skills required for setup

access all feedback easily in one place

track product performance over time based on customer feedback

ai-powered feedback insights to understand customer sentiment

forward all feedback to slack channels for team visibility

integrate with customer service, nps, user feedback, app review, and survey tools

analyze and act on feedback to improve product and customer experience

combine all feedback sources into a single platform

FAQs

Can I get a refund after I start using the product?

Refunds are available within the first paid month after account activation. After this period, Feedback Rivers does not offer refunds.

Do you have annual plans?

Yes, Feedback Rivers offers annual plans with a discount. You can contact them directly to inquire about annual pricing for any plan.

Where does data reside and is it secure?

Feedback Rivers servers are located in the EU and are GDPR compliant. They have implemented various measures to ensure data security.

Pricing Plans

Starter
$49.00 / per month

5 integrations

100 feedback records

Extra 1000 feedback records for $19

15+ Integrations available

AI-powered insights

Dedicated Account Manager

SAML

Business
$129.00 / per month

10 integrations

1000 feedback records

Extra 1000 feedback records for $15

15+ Integrations available

AI-powered insights

Dedicated Account Manager

SAML

Enterprise
Unknown Price

Unlimited integrations

Unlimited feedback records included

15+ Integrations available

AI-powered insights

Dedicated Account Manager

SAML

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