FreeText AI
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About
FreeText AI is an AI-driven platform that analyzes unstructured textual customer feedback from various sources, such as reviews, chats, surveys, and support tickets, to extract valuable insights. It utilizes Natural Language Processing (NLP) and Machine Learning technology to identify key themes, uncover hidden insights, and categorize feedback. The platform helps businesses reduce churn, improve customer satisfaction, and lower support costs by providing data-driven actionable insights.
Platform
Features
• multi-language support
• enterprise grade security
• custom report generation
• custom source connectors
• transparent ai
• multiple source support
• customer feedback analytics
• intelligent search to help navigate through feedback.category insights discover interesting trends and keep an eye on competition.internet knowledge base leverage deep vertical specific knowl
FAQs
What is FreeText AI?
FreeText AI turns text into actionable insights and trends.
What's CSV Upload?
No More Silos Instead of silos, it’s all part of one centralized data warehouse.
Does FreeText AI support languages other than English?
FreeText AI supports languages other than English.
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