ClientZen
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About
ClientZen is an AI-powered customer feedback analysis tool that helps businesses gather, analyze, and understand customer feedback from various sources such as tickets, reviews, and calls. It uses automated tagging and classification, provides real-time monitoring and anomaly detection, and offers features like sentiment analysis, CSAT/NPS analysis, and customer journey mapping. ClientZen's Mantra AI Copilot uses a GPT style dialog to provide quick answers on specific customer experience topics. The platform aims to provide accurate insights and help businesses make data-driven decisions to improve customer experience. It integrates with multiple tools such as Zendesk, Intercom, and more. ClientZen offers various pricing plans, including a free trial, to cater to different business needs.
Platform
Features
• sentiment analysis
• automated feedback analysis
• voice of customer analysis
• real time monitoring
• accurate insights
• mantra ai copilot
• csat and nps analysis
• customers reviews analysis
FAQs
Can I cancel any time?
Absolutely. You can cancel at any time - there are no hidden fees, no questions asked, and no gotchas.
Is it easy to change plans?
Yes. You can upgrade, downgrade or switch from monthly to annual billing at any time.
Can I see a demo first?
Sure thing. We’ll be glad to learn more about your business and walk you through ClientZen to see if we are a fit. Just pick a time here.
How is ClientZen different from other feedback analytics tools that use AI?
Out focus is to go beyond the data and help you answer the "Why". On top of that, you can get started right away with no complex setup need it.
Is ClientZen secure?
Yes. We use the latest technology and processes to keep your data Safe and Compliant.
What if I have another question?
We’ll be happy to answer them, just Give us a shout.
Pricing Plans
Essential
€190.00 / monthly• Accurate insights
• Feedback trends
• Advanced segmentation
• Release tracking
• Anomalies detection
• Customer journey mapping
• Unlimited data sources
• Data cleaning
• Mantra AI (GPT style dialog)
• Negative sentiment drivers
Pro
€690.00 / monthly• Accurate insights
• Feedback trends
• Advanced segmentation
• Release tracking
• Anomalies detection
• Customer journey mapping
• Unlimited data sources
• Conversations
• Data cleaning
• Mantra AI (GPT style dialog)
Enterprise
€1.00• Accurate insights
• Feedback trends
• Advanced segmentation
• Release tracking
• Anomalies detection
• Customer journey mapping
• Unlimited data sources
• Conversations
• Data cleaning
• Mantra AI (GPT style dialog)
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