Canvs AI
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About
Canvs AI is a text analysis platform designed to transform customer feedback into actionable insights. It helps brands understand customer emotions and the reasons behind them by analyzing open-ended text from surveys, reviews, social media, and other sources. The platform uses AI to identify themes and sentiments, assisting with product innovation, content optimization, and brand health monitoring. It offers features like the AI-powered research assistant, Asa, to accelerate insights and improve decision-making.
Platform
Task
Features
• text analysis
• emotion detection
• customer feedback analysis
• transcript analysis (interviews, focus groups, customer calls)
• survey open end analysis
• generative ai research assistant (asa)
• theme identification
• voice of customer (voc) analysis
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