About Outset
Outset is an AI-powered research platform designed to bridge the gap between qualitative depth and quantitative scale. By utilizing advanced AI moderators, the platform allows research teams to conduct hundreds or thousands of deep, conversational interviews simultaneously. Unlike traditional surveys that rely on static open-ended questions, Outset’s AI acts as a live moderator that asks follow-up questions, probes for deeper meaning, and adapts to participant responses in real-time. This approach enables organizations to gather the rich insights typically associated with one-on-one interviews while maintaining the speed and reach of a quantitative survey.
The platform streamlines the entire research lifecycle, from the initial guide setup to final analysis. Users can effortlessly create interview guides using AI suggestions, define advanced probing guidelines, and set intelligent skip logic. During the data collection phase, participants can respond via text, voice, or video across more than 40 languages. Once the interviews are complete, Outset provides instant synthesis and analysis. Features like "Chat with your Data," auto-tagged themes, and the ability to generate highlight reels allow researchers to find and share key insights with stakeholders in hours rather than weeks.
Outset is specifically built for enterprise-scale research teams, including UX researchers, market researchers, and product managers. It is an ideal solution for discovery research, usability testing, concept validation, and market segmentation. It is particularly valuable for teams that need to be agile, allowing them to run large-scale studies overnight or conduct global research without the logistical challenges of hiring local moderators in multiple time zones.
What differentiates Outset from traditional research tools is its combination of massive scale and rigorous data integrity. The platform offers access to a recruitment pool of over 1.1 billion participants and includes a high-fidelity fraud detection system with over 99% accuracy. For enterprise users, the platform maintains high standards of security and compliance, featuring SOC 2 Type II certification and GDPR compliance, ensuring that proprietary research data remains protected and is never used to train public AI models.
Outset FAQs
Does Outset support enterprise-scale research?
Yes, Outset is designed to support hundreds or thousands of parallel interviews across various products and markets. It meets enterprise standards for security, governance, and scalability to handle high-volume studies.
How many languages are supported for interviews?
Outset supports multilingual interviews in over 40 different languages. This allows research teams to conduct global studies and gather qualitative insights from participants in their native languages.
Is my data used to train Outset's AI models?
No, the platform specifically guarantees that your research data is never used for training purposes. All data is encrypted at rest and transmitted via TLS 1.3 to ensure enterprise-grade security.
Can I bring my own participants to the platform?
Yes, you can recruit participants via Outset's pool of 1.1 billion people or use your own customer lists and panels. The platform provides sharable recruitment links for easy integration with existing lists.
What kind of analysis tools does the platform provide?
The platform offers instant synthesis, auto-tagged themes, and an 'Explore' mode for global search. You can also 'Chat with your Data' to ask specific questions and generate highlight reels for stakeholders.
