AI Jobs

Benefits:

• Innovation thrives and collaboration fuels success

• Potential to transition to part-time employee

• Work from home studio setup

Experience Requirements:

• OBS expertise (non-negotiable)

• Experience with multi-camera production and B-roll filming

• Strong on-camera presence (hosting, UGC, or influencer experience)

Other Requirements:

• Professional home studio setup (HD camera, lighting, mic)

• Stable Wi-Fi and clean backdrop

• Holiday season availability is a plus

Responsibilities:

• Host 60–90 min livestreams with audience interaction

• Run OBS to manage transitions, overlays, and multi-cam shots

• Film B-roll content for event promos and social cutdowns

• Attend product briefings and tech rehearsals

• Deliver high-quality recordings for post-event use

Benefits:

• High-growth, team-centric environment

• Potential to transition to part-time employee

• Professionally produced broadcasts

Experience Requirements:

• Prior experience in hosting, livestreaming, or acting preferred

• Strong on-camera presence

Other Requirements:

• Must be available weekdays during typical business hours

• Reliable, punctual, and receptive to direction

• Ability to explain products conversationally

Responsibilities:

• Host live product shows in digital studio

• Present products authentically and conversationally

• Follow key talking points and brand messaging

• Participate in training, rehearsals, and run-throughs

• Adjust tone to match client branding and audience

Benefits:

• Flexible working hours

• Hybrid & remote work options

• Hardware contribution

• MultiSport card

• Paid time off & sick days

Education Requirements:

• Fluent Czech/Slovak

• Fluent English

• German is a plus

Experience Requirements:

• Experience in technical customer-facing delivery

• Strong understanding of REST APIs

• Ability to read and understand code

• Comfort with log analysis

• Experience with e-commerce platforms

Other Requirements:

• Proactive, improvement-driven mindset

• Strong stakeholder management

• Familiarity with Jira/Confluence

Responsibilities:

• Support late-stage sales & solutioning

• Lead client-led integration delivery

• Track delivery, manage risks, and drive Go-Live

• Keep everything documented and traceable

• Improve internal delivery processes

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• 4+ years in Revenue Operations, Sales Operations, or a related GTM operations role, ideally in SaaS

• Proven experience partnering with Sales, Marketing, and CS leadership

• Advanced Salesforce administration and reporting skills

• Track record of designing and executing processes that improved revenue predictability

• Experience in early stage or high growth environments

Other Requirements:

• Data-driven mindset with proficiency in analytics tools (e.g., Meta, Looker)

• Strong project management and stakeholder alignment skills

Responsibilities:

• Partner with GTM leadership to design and execute revenue strategies

• Define and manage rules of engagement and territory models

• Lead forecasting and pipeline inspection cadences

• Map and improve the end-to-end revenue process

• Own the GTM tech stack and ensure data integrity

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• 4 years of experience in Sales Enablement, Sales Training, Revenue Ops, or Sales Management

• Direct exposure to roles you're enabling (SDR, AE, CSM, or presales)

• Experience operating in fast-paced, early-stage environments

Other Requirements:

• Familiar with GTM tech stack

• Natural coach with strong communication and teaching skills

• Data-driven mindset

Responsibilities:

• Design and own end-to-end enablement strategy for revenue teams

• Build structured onboarding programs for SDR, BDR, AE, CSM, and SE

• Lead ongoing training and upskilling sessions

• Develop and manage enablement content (battlecards, pitch decks, etc.)

• Track enablement KPIs like ramp time and quota attainment

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• 3+ years of experience in customer success, account management, or similar role

• Track record in managing complex customer relationships and achieving renewals

• Experience managing a portfolio with ARR of 1M or higher

Other Requirements:

• Customer-centric mindset

• Analytical skills for forecasting ARR changes

• Solid project management experience

Responsibilities:

• Own and manage a portfolio of customer accounts

• Guide customers from onboarding to renewal as a trusted advisor

• Lead onboarding process and live product training sessions

• Track metrics like satisfaction, NPS, and retention rates

• Identify expansion opportunities and manage upsell initiatives

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• 6+ years of experience in Customer Success

• 3+ years in a leadership role, preferably in B2B SaaS

• Proven track record in driving retention and expansion at scale

Other Requirements:

• Experience working with C-level executives

• Fluency in English is required

Responsibilities:

• Lead and develop a high-performing Customer Success team

• Own Net Revenue Retention (NRR) targets and reduce churn

• Implement structured expansion strategies and optimize upsells

• Optimize customer journeys (onboarding, adoption, success)

• Improve Net Promoter Score (NPS) and customer advocacy

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• Hands-on experience in a customer-facing or support capacity

• Comfortable using tools like Zendesk, HubSpot, Pylon, or similar

• Experience troubleshooting product or technical issues

Other Requirements:

• Located in LATAM or the US working within US time zones

• Clear written and verbal communication skills

Responsibilities:

• Main point of contact for users via email, chat, and video

• Troubleshoot and guide customers through product workflows

• Collaborate with Product and Engineering to report recurring issues

• Contribute to support processes and internal playbooks

• Identify trends in customer queries to suggest proactive solutions

Benefits:

• Nice work environment

• Competitive Salary

• Health Insurance

• Stock Options

• Annual Company Trip

Experience Requirements:

• Prior experience in customer-facing roles is a plus

• No previous experience in SaaS or product support required

Other Requirements:

• Proficiency in English is mandatory

• Based in the Americas working within U.S. time zones

Responsibilities:

• Communicate with customers via email, chat, and video calls

• Learn the product inside and out to help users find solutions

• Collaborate with Product and Engineering to share insights

• Build and update help center documentation and FAQs

• Ensure full resolution of customer issues

Education Requirements:

• School

• GPA

Other Requirements:

• Resume/CV

• Cover Letter

• LinkedIn Profile

• Why are you interested in Hallo and this position?

Benefits:

• Flexible hours

• Remote work

Experience Requirements:

• Previous experience in customer or technical support

Other Requirements:

• A passion for sustainability

• A keen interest in how tech can change the fashion industry

• Strong communication skills

Responsibilities:

• Assist our users with technical issues through chat, email, and phone support

• Troubleshoot problems and ensure a smooth user experience

• Test out new app features and provide feedback

• Be the go-to for all things tech-related for users

Benefits:

• Remote First

• Competitive Compensation

• Health & Wellness

• Unlimited PTO

• WFH Budget

Benefits:

• Work on a meaningful product that impacts global research

• Join a mission-driven and globally distributed team

• Flexible working hours and fully remote work culture

• Reimbursement toward health/fitness expenses

• Learning and development reimbursement benefit

Experience Requirements:

• 1-3 years of work experience

• 2+ years in Customer Success, Support, or SaaS roles

Other Requirements:

• Fluency in Portuguese and English

• Familiarity with Zendesk or similar support platforms

• Experience using CRM tools (Zoho CRM is a plus)

• Ability to host and facilitate webinars or online training

• Strong documentation and knowledge-sharing mindset

Responsibilities:

• Respond to customer inquiries via Zendesk in Portuguese and English

• Guide customers through onboarding journeys and ensure their success

• Prepare users for upgrades, renewals, and feature adoption milestones

• Create and maintain knowledge base articles in both Portuguese and English

• Host webinars and training sessions to support user enablement

Benefits:

• Equity

• Low deductible health plans

• Flexible time away

• Family leave programs

Education Requirements:

• Bachelor’s degree in Human Resources, Business, or a related field

• Advanced degree or HR certification a plus

Experience Requirements:

• Minimum of 8 years of experience in HR/People leadership

• Focus on SaaS or technology solutions

• Track record of building and scaling HR functions in early-stage startups

• Experience implementing processes and exceeding KPIs

Other Requirements:

• Must be authorized to work for ANY employer in the U.S.

• Unable to sponsor or take over sponsorship of an employment Visa

Responsibilities:

• Develop and execute comprehensive people strategy

• Build and lead People/HR function

• Lead end-to-end talent acquisition

• Develop scalable hiring and onboarding programs

• Oversee benefits, payroll, and multi-state compliance

Benefits:

• A competitive salary

• Meaningful stake in the company’s growth and success (equity share options)

• ~35 days of paid holiday per year

• Significantly enhanced parental leave

• Level 6 (highest level) dental insurance

Experience Requirements:

• Preferred: experience in customer-facing, education, marketing, data or operations roles

Other Requirements:

• Excellent written and verbal communication skills

• Strong empathy and ability to build trust

• Confidence using AI tools and data insights

• Proactive and solution-focused

• Strong organisational and time management skills

Responsibilities:

• Deliver exceptional customer experiences

• Manage escalations and feedback with empathy

• Work alongside AI-powered support tools

• Support with School’s onboarding and technical troubleshooting

• Build strong relationships with teachers

Benefits:

• Medical insurance

Benefits:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits

• Life Insurance and Disability Benefits

• Retirement Plan (401K) with Sierra match

• Parental Leave

Education Requirements:

• CISSP certification

• CISA certification

• PCI ISA certification

• ISO 27001 Lead Auditor

Experience Requirements:

• 8+ years of experience in security compliance or GRC

• Deep expertise in ISO 42001, PCI DSS, NIST 800-53, FedRAMP

• Experience owning complex audits

• Hands-on experience with multi-cloud (AWS, Azure, GCP)

• Experience automating security controls

Other Requirements:

• Systems oriented and engineering focused GRC mindset

• Strong communication skills for internal and external stakeholders

Responsibilities:

• Own independent audits and regulatory programs (ISO 42001, PCI DSS, NIST 800-53, FedRAMP)

• Drive scope definition and readiness assessments

• Partner with engineering to design controls across multi-cloud environments

• Build a centralized and evolving security controls library

• Define and enforce security baselines for cloud infrastructure and Kubernetes

Benefits:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits

• Life Insurance and Disability Benefits

• Retirement Plan (pension) with Sierra match

• Parental Leave

Experience Requirements:

• 8+ years of experience in security compliance, privacy, or regulatory roles

• Deep experience with EU regulatory frameworks (GDPR, DORA, EU AI Act)

• Demonstrated ability to operate globally

• Experience engaging directly with enterprise customers

• Ability to translate evolving regulatory requirements into practices

Other Requirements:

• Comfort operating in ambiguity

• Strong written and verbal communication skills

Responsibilities:

• Primary point of accountability for customer trust enablement

• Contribute to AI Governance building guardrails for EU AI Act and ISO 42001

• Partner with Legal and Privacy to interpret regulatory requirements

• Collaborate with Engineering to ensure expectations are reflected in system design

• Translate regulatory and privacy expectations into region-aware technical controls

Benefits:

• Flexible (Unlimited) Paid Time Off

• Medical, Dental, and Vision benefits

• Life Insurance and Disability Benefits

• Retirement Plan (401K) with Sierra match

• Parental Leave

Education Requirements:

• Security, cloud, AI or technical program management certifications

Experience Requirements:

• Experience running security-focused technical programs in SaaS

• Technical fluency across cloud infrastructure, IAM, and secure CI/CD

• Ability to execute through ambiguity

• Experience scaling security programs globally

• Exposure to emerging AI risk and data governance

Other Requirements:

• Pragmatic style with high ownership and high agency

• Concise communication with senior leaders

Responsibilities:

• Drive high-impact security and infrastructure initiatives end-to-end

• Own execution, planning, and program health

• Help shape Sierra’s security strategy

• Build and strengthen security foundations like identity boundaries and logging

• Translate ambiguity into clear execution for emerging AI domains

Benefits:

• Benefits & perks

• unlimited pto

• intentional culture

• Really badass headshots

Experience Requirements:

• Coaching with a customer service mindset

• Team management

• Verbal and written communication

• Photography and video production (bonus)

• Live-chat platforms

Other Requirements:

• Ideally located near a soona studio (Minneapolis, Denver, or Austin)

• Comfortable operating in the grey areas

• Write standard operating procedures and training material

Responsibilities:

• Manage offshore and US-based support specialists

• Ensure timely and accurate responses to client inquiries

• Maintain a strong knowledge of all soona capabilities

• Resolve complex client issues

• Evaluate risk and identify operational efficiencies