Availity transforms India center into global AI healthcare innovation hub.

Availity, a major player in the United States' healthcare information technology sector, is significantly deepening its investment in India with the expansion of its Bengaluru Global Capability Centre (GCC). The company announced the inauguration of a new 54,000-square-foot facility, a move that accompanies an aggressive hiring strategy set to more than double its India-based workforce in 2025.[1][2] This expansion signals a strategic evolution for the Bengaluru center, transforming it from a product support function into a comprehensive global technology and innovation hub designed to drive the future of healthcare transactions in the U.S.[3][1] The move underscores a broader trend of multinational corporations leveraging India's vast technology talent pool to innovate and address global business challenges, particularly in the complex and cost-pressured American healthcare ecosystem.[4][5]

The company's headcount growth is already well underway, having doubled its Indian workforce in 2025, with projections indicating that the team will be 3.5 times larger by the end of the year compared to the beginning.[3][2] Looking further ahead, Availity plans to more than triple its staff at the India tech center by the end of 2026, aiming to grow from 250 employees to 400 by the close of 2025, and reaching 800 by the end of 2026.[1][4] This rapid scaling is supported by a fresh investment of $4.3 million into the Indian operations.[1][5] The hiring focus is sharply concentrated on high-demand technology roles, including product engineering, cybersecurity, cloud engineering, and data engineering, alongside positions in product, operations, and corporate functions.[1][2] This targeted recruitment is pivotal to strengthening Availity's cloud-first technology platform and enhancing capabilities in areas like artificial intelligence and data-driven insights.[1]

This strategic shift for the Bengaluru GCC is about more than just headcount; it represents a fundamental change in the center's role within Availity's global operations. Vybhava Srinivasan, Managing Director of Availity India, emphasized that the new facility reflects a long-term vision for the India center to be a core contributor to the company's global capabilities.[3][1] The center is now tasked with engineering secure, scalable technology solutions that reduce administrative friction across the U.S. healthcare system.[3][1] This move from support to innovation hub allows Availity to tap into global talent to bring new capabilities to market faster, a critical factor as the healthcare industry evolves, according to Chief Operating Officer Sean Keneally.[3][4] The expansion is a calculated move to address cost pressures within the U.S. healthcare system while simultaneously expanding the company's technological prowess.[4][5]

The implications of Availity's expansion extend into the broader AI and technology landscape in India. By focusing on specialized areas like cybersecurity, cloud, and data engineering, Availity is contributing to the growing demand for and development of a high-skilled workforce. This move aligns with a larger trend of Global Capability Centers in India moving up the value chain from back-office support to cutting-edge research and development. The new state-of-the-art facility in Bengaluru is designed to foster this innovation, featuring modern work zones, wellness-focused amenities like nap rooms and a meditation area, and is targeting LEED and WELL Gold Certifications for sustainability and employee well-being.[3] This investment in both people and infrastructure signals a deep commitment to India as a strategic hub for innovation that will be integral to simplifying the complexities of healthcare administration and payment processing for its vast network of providers and payers in the United States.[3][1]