Benefits:

• 401k

• RSUs

• Medical, dental & vision coverage

• Flexible PTO

• Mental health & physical fitness access providers & workout facilitiesParental leaveFertility benefits

Benefits:

• 401k

• RSUs

• Medical, dental & vision coverage

• Flexible PTO

• Mental health & physical fitness access providers & workout facilitiesParental leaveFertility benefits

Benefits:

• we are open to new technologies and solutions, replacing complex things with simple ones. We do not have long formal agreements and strict vertical relationships

• each team member influences the success of Tomi.ai, so everyone has the opportunity to become a co-owner of the company

• we have no grades. The salary of each employee is set individually, based on the results of the interview

• it doesn’t matter what country and what city you live in. Our team works remotely

Experience Requirements:

• experience in creating, setting up, and launching online advertising campaigns in Facebook/Instagram, Google, Youtube, Yandex, YouTube

• experience in Online Campaign Management, Account Management, Web Analysis and/or Customer Success roles working with advertisers and/or agencies

• knowledge of marketing analytics tools, including Google Analytics, Yandex Metrica

• analytical mindset, attention to details, ability to work with large amounts of data

• good knowledge of the basics of web and mobile technologies

Other Requirements:

• excellent written and spoken English

• ability to switch between multiple tasks

• higher education, a technical degree is a plus

• desire to work in a rapidly growing startup

Responsibilities:

• support customers in the technical integration of the product

• set up integrations with advertising platforms

• prepare recommendations and proposals on how to improve the effectiveness of campaigns using the product during A/B tests

• analyze and prepare reports of the current ad campaigns and A/B tests effectiveness

• design and deliver weekly/monthly progress reports to customers

Education Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent work experience)

Experience Requirements:

• 10+ years in customer support or product management roles

Other Requirements:

• Strong communication skills

• Experience analyzing customer feedback

• Technical skills to help customers

• Experience with CRM systems

• Excellent problem-solving skills

• Strong communication and collaboration skills

• Ability to work independently and as part of a team

Responsibilities:

• Provide product support to customers

• Follow-up with customers

• Identify opportunities for product improvement

• Collaborate with cross-functional teams

• Maintain deep understanding of product offerings

Benefits:

• Fast-paced and team-oriented environment

• Phaidra is a 100% remote company with a digital nomad policy

• Competitive compensation & equity

• Outsized responsibilities & professional development

• Training is foundational; functional, customer immersion, and development trainingMedical, dental, and vision insurance (exact benefits vary by region).Unlimited paid time off, with a minimum of 20 days off per year requirement.Paid parental leave (exact benefits vary by region).Home office setup allowance, coworking space stipend, and company MacBook

Responsibilities:

• Analyze sales data

• Provide insights that drive strategic decision-making

• Track key performance indicators (KPIs)

• Evaluate sales trends

• Make recommendations that align sales strategies with broader business goals

Benefits:

• A vibrant and inclusive work environment.

• Collaborative and innovative work environment.

• Continuous learning and training opportunities

• Hyper growth opportunity

Experience Requirements:

• 8+ Years

Other Requirements:

• CPMA certification

Responsibilities:

• Performing daily audits and sending daily audit reports within 48 hours

• Preparing weekly and monthly dashboards

• Providing effective and constructive feedback to agents to improve their performance

• Conducting weekly briefing sessions and refresher trainings as required

• Coordinating with operations teams on process updates

Benefits:

• Полностью удаленная работа, полный день, постоянная занятость

• Возможные режимы работы: утро-день, день-вечер, ночь

• График: по согласованию, возможно 5/2

• Заработная плата по результатам собеседования + обязательные бонусы в случае переработок

• Быстрое обучение, своевременные выплаты, бонусы

Experience Requirements:

• Продвинутые знания в сфере IT (уровень – выше среднего)

• Быстрая и грамотная печать на клавиатуре

Responsibilities:

• Работа в чате с тикетами

Responsibilities:

• Support clients in achieving their goals with Signature AI’s solutions

• Manage client relationships

• Provide training and support

• Address client needs and concerns

• Deliver exceptional service and foster long-term client loyalty

Benefits:

• Remote

• Long Term

• Competitive Pay

• Flexible

Other Requirements:

• detail orientated

Responsibilities:

• bookkeeping

• employee records

• administrative tasks

Benefits:

• Engaged team

• Summits

• Growth opportunities

• Work-life balance

• Hybrid working policy (Office First flexible approach)

Experience Requirements:

• At least 5 years of experience in information security

• Experience implementing or maintaining ISO 27001 certification and/or SOC2 compliance in a tech company

• Knowledge of secure development practices within software development

• Knowledge in data privacy legislation (GDPR)

Other Requirements:

• Solid background of success in dynamic fast-growing international businesses

• Excellent communication and leadership skills

• Excellent relationship skills

Responsibilities:

• Lead the company's information security strategy

• Drive the ISO 27001 certification project to completion

• Establish secure software development practices

• Serve as the subject matter expert and advisor for internal stakeholders

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• managing key client projects and work streams

• overseeing all aspects of assigned projects

• setting deadlines

• delegating responsibilities

• monitoring and reporting on project progress for upper management and clients

Benefits:

• Meaningful work

• Fair compensation & serious equity

• Time off (minimum 25 days paid vacation)

• Company retreats (twice a year)

• Personal development budget

Benefits:

• Global workplace

• Remote workforce culture

• Performance-driven rewards

Benefits:

• Monthly allowance

• ELSA Speak Premium 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common in Microsoft Office tool such as Excel, Word, PowerPoint and other computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

• Be able to work at least 32 hours per week/ work full-time

Responsibilities:

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Support to operate workshops and competitions for teachers/end users

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers and own a proactive approach to drive customer satisfaction and experience.

• Drive customer adoption, loyalty and expansion

• Provide critical insights to the product team as a means to improve our developing platform.

• Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

• Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers, adopting a proactive approach to drive customer satisfaction and enhance their experience.

• Drive customer adoption, loyalty, and expansion by ensuring customers receive maximum value and ROI from our product.

• Implement and improve internal processes for the Customer Success Team, building methodologies to enhance team efficiency and customer management.

• Conduct growth initiatives and Quarterly Business Reviews (QBRs) with customers, presenting value to executives and buyers.

• Maintain customer health by introducing new, valuable features as they become relevant in the customer journey.

Benefits:

• 100% covered medical/dental/vision for employees

• 15 days annual PTO

• 5 personal days plus holidays

• 401k matching

Education Requirements:

• 3+ years of technology product management, design, or consulting experience

Experience Requirements:

• Extreme work ethic

• Demonstrated success driving difficult results with little oversight

• Organized and methodical, thrives in ambiguity and complexity

• Great writing skills and visual design taste

• Able to understand and clearly communicate technical concepts

Responsibilities:

• Refine the sales strategy and product positioning by talking with existing and prospective new customers

• Shape the product by identifying the most promising features to build based on market demand

• Develop and maintain performance metrics to measure the success of initiatives and overall company performance

• Partner with Product to conduct research on market trends, competitors, and potential opportunities to inform strategic decisions

• Build and maintain relationships with key stakeholders, including the media, enterprise partners, and customers