Benefits:

• Attractive pay model (proposed salary bands = base + sales commission; dependent on your experience)

• Ability to implement your ideas and solutions

• Challenging and inspiring environment

• Casual atmosphere with a flat reporting structure and 100% ownership

• Multisport, healthcare program, benefits cafeteria, English language lessons, and other perks

Experience Requirements:

• At least 3 years of experience in a SaaS company in Client Retention/Customer Success

Other Requirements:

• Excellent English skills (at least C1 level)

• Proven experience in leading and managing a team

• Strong analytical skills with the ability to interpret data and make data-driven decisions

• Familiarity with modern online payment systems and AI tools

• Knowledge of software tools that support customer retention, onboarding, and analytics

• Customer-centric mindset with a focus on delivering exceptional customer experiences

Responsibilities:

• Voluntary churn and involuntary churn are your biggest enemies – you know each of their weaknesses because, as an expert, you keep up with the latest trends in this field. You know how to defeat them.

• You keep up with market trends and enjoy testing them in practice; AI tools are not new to you but rather a standard.

• Online payment systems hold no secrets for you – you anticipate market innovations in this area.

• Analyzing product and customer behavior allows you to identify their needs and accurately enhance their retention.

• Effective onboarding of new customers is paramount to you. You understand the significance of properly introducing a customer to the tool and the customer community.

Benefits:

• Attractive pay model (base + sales commission)

• Hitting +100% monthly sales targets will increase your salary beyond the presented range

• Ability to implement your ideas and solutions

• Challenging and inspiring environment

• Casual atmosphere with a flat reporting structure and 100% ownership

Experience Requirements:

• Proven track record in active outbound sales, focusing on B2B sales

Other Requirements:

• Exceptional communication, negotiation, and interpersonal skills

• Ability to work independently and as part of a team

• Results-oriented with a drive to meet and exceed sales targets

• Experience with CRM software, e.g. Pipedrive, and sales tracking tools

• Self-motivated, proactive, and resourceful

• Highly organized, driven, proactive, collaborative team player with an analytical and problem-solving mindset

• Business and data analysis understanding, ability to turn data into insight

• Great English skills

Responsibilities:

• Identify and target potential clients through extensive market research

• Conduct proactive outreach through calls, emails, and other communication channels

• Develop and maintain the sales pipeline

• Leading the entire sales cycle from prospecting through winning to expansion of strategic business

• Build and manage relationships with prospects, understanding their needs and pain points