Experience Requirements:

• Minimum of 4 years of IT or related experience with 3 years in solution engineering and/or DevOps with a mid-to-large SaaS enterprise solutions company or similar experience.

• Deep knowledge of Linux systems

• Experience with DevOps automation, CI/CD pipeline and agile methodologies

Responsibilities:

• Collaborating with customer success managers and solutions engineers to bring deep technical expertise in implementing intelligent automation solutions for customers.

• Providing customers and solution engineers with ongoing technical support for complex issues and support escalations.

• Optimizing and automating support processes including improving reliability of on-call processes, managing incidents, updating runbooks and documentation, reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents.

Experience Requirements:

• 5+ years of experience of SRE/CloudOps Manager/Lead role in Enterprise SaaS

• Track record of developing and mentoring great talent, building and motivating high-achieving teams. Ability to lead diverse teams across multiple time zones.

• Business Acumen - Ability to quickly grasp and adapt to a variety of customer verticals, geographies, and business structures.

Responsibilities:

• Build and Manage a world-class SRE team. Design a 24x7 follow-the-sun organization including seamless handover across regions. Mentor and grow team focused on delivering white glove support and incident management service.

• Drive data-driven SRE strategy by defining and prioritizing SRE Objectives and Key Results (OKRs) aligned with company mission. This includes setting measurable targets for key service level agreements

• Manager Enterprise Support function to deliver exceptional white glove experiences at scale in close partnership with our Customer Success, Solution Consulting and Engineering teams.

Benefits:

• Great Company Culture

• Bring your whole self to work

• Rest and Relaxation

• Health Benefits

• Keep learning

Experience Requirements:

• 10+ years of experience in product management, with a strong background in analytics, data platforms, or enterprise SaaS.

• Experience leading customer-facing analytics products for enterprise customers, with a focus on data visualization, reporting, and AI-driven insights.

Responsibilities:

• Define the product vision, strategy, and roadmap for analytics solutions, ensuring alignment with business objectives.

• Identify market opportunities, customer pain points, and emerging trends in enterprise analytics to shape Ushur’s analytics capabilities.

• Develop and execute a roadmap that balances innovation with scalability, ensuring analytics solutions drive value for enterprise customers.

• Own the customer-facing analytics experience, ensuring insights are actionable, intuitive, and embedded in our platform.

• Work closely with the Director of Engineering - Analytics to translate product requirements into technical architectures, solutions, and implementation plans.

Experience Requirements:

• 3+ years

Experience Requirements:

• 1+ years

Experience Requirements:

• 3+ years

Benefits:

• Hands-on experience in various HR functions and processes.

• Certificate of completion upon successful internship completion.

• Stipend, Snacks & Beverages, Informal Dresscode,Hybrid- Work Model

Education Requirements:

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field.

Responsibilities:

• Assist in posting job openings on various job boards, screening resumes, scheduling interviews, and coordinating with candidates.

• Help in preparing onboarding materials for new hires and assist in organizing orientation sessions.

• Maintain and update employee records, ensuring they are accurate and compliant with company policies.

Experience Requirements:

• 1-3 years of business development experience in SaaS for Retail/D2C companies.

• Must have experience working with international markets such as North American and European markets.

Responsibilities:

• Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market using modern tools

• Do rigorous research on companies to assess opportunities

• Strike and initiate conversations, set up meetings & demos with relevant personas of companies you are prospecting.

Benefits:

• Competitive salary and performance bonuses.

• Health insurance and wellness programs.

• Learning and development opportunities.

• Flexible work options and a collaborative work culture.

Education Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.

Experience Requirements:

• 3-5+ years of experience in digital marketing.

Responsibilities:

• Develop and implement digital marketing strategies aligned with business goals.

• Optimize online marketing campaigns across various channels (SEO, PPC, social media, email marketing, etc.).

• Monitor and analyze digital marketing trends, audience behavior, and competition.

Education Requirements:

• Bachelor's degree in Marketing, Business, or related field.

Experience Requirements:

• 1 - 3 years of experience in demand generation, digital marketing, or a related role.

• Proven track record of executing successful marketing campaigns with measurable results.

• Experience with marketing automation tools and CRM systems (e.g., Salesforce, HubSpot, Pardot).

Responsibilities:

• Develop and execute multi-channel demand generation campaigns (email marketing, content marketing, social media, paid advertising, etc.).

• Collaborate with content, product marketing, and sales teams to create targeted marketing strategies.

• Manage and optimize campaigns for lead acquisition, nurturing, and conversion across various platforms (LinkedIn, Google Ads, Facebook, etc.).

• Monitor and analyze campaign performance metrics, providing actionable insights for improvement.

• Leverage marketing automation tools (HubSpot, Marketo, Pardot, etc.) to nurture leads and manage the customer lifecycle.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• 4+ years of experience in data engineering, with a focus on building large-scale data systems. In-depth knowledge of ELT processes and Lakehouse architecture.

• Data Pipelines: Expertise in Python and Scala for data pipeline development. Proven experience with Apache Spark and Databricks for big data processing and analytics.

• Hands-on experience with observability tools like Prometheus, Grafana, and ELK stack/OpenSearch.

• Experience with real-time streaming systems such as Kafka and Flink.

• Experience in working with large datasets and high-throughput data environments.

Other Requirements:

• Familiarity with cloud platforms like Azure, GCP, or AWS.

• Strong problem-solving skills and ability to work in fast-paced environments.

• Excellent communication and collaboration skills.

Responsibilities:

• Development and implementation of advanced data models to extract insights from complex datasets.

• Collaborate with cross-functional teams to devise data-driven solutions for service optimization.

• Conduct experiments and analyses to enhance service predictions and outcomes.

• Present findings and actionable recommendations to stakeholders, translating complex data insights into clear, understandable concepts.

• Mentor junior data scientists and foster a collaborative team environment.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• 6+ experience as a Data Scientist, with a focus on AI-driven environments.

• Expertise in data manipulation and analysis tools (e.g., Python, R, SQL).

• Extensive experience with machine learning frameworks and algorithms.

• Strong familiarity with both structured and unstructured data sources.

Other Requirements:

• Excellent problem-solving skills and the ability to communicate complex concepts effectively to non-technical stakeholders.

• A collaborative mindset and a passion for innovation, with a proven track record of leading projects to success.

Responsibilities:

• Development and implementation of advanced data models to extract insights from complex datasets.

• Collaborate with cross-functional teams to devise data-driven solutions for service optimization.

• Conduct experiments and analyses to enhance service predictions and outcomes.

• Present findings and actionable recommendations to stakeholders, translating complex data insights into clear, understandable concepts.

• Mentor junior data scientists and foster a collaborative team environment.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• Minimum 10 years of experience in data science, with a focus on NLP , LLM and unstructured data processing.

• Proven track record of launching NLP-driven products to live users.

• Expertise in Python and standard libraries such as PyTorch, NLTK, and Scikit-learn.

• Experience with Transformer-based models (e.g., BERT, RAG,GPT ).

• Strong experience with one or more cloud platforms (Azure, GCP, AWS) for hosting and deploying AI/ML products.

Other Requirements:

• Familiarity with data engineering pipelines and best practices.

• Proficiency in SQL for analytics and data manipulation.

• Excellent problem-solving skills and ability to work with large-scale datasets.

• Strong interpersonal and communication skills, with the ability to mentor team members and interact with customers effectively.

Responsibilities:

• Lead the development and deployment of NLP-based solutions to process and analyze unstructured data at scale.

• Design, train, and optimize machine learning models using libraries such as PyTorch, NLTK, and Scikit-learn.

• Architect and deploy AI/ML products on cloud platforms like Azure, GCP, or AWS.

• Collaborate with data engineering teams to ensure seamless integration of AI models into production systems.

• Perform advanced SQL analytics to extract actionable insights from structured datasets.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• Minimum 10 years of professional experience in backend development.

• Min 4 year in AI NLP or ML hand on experience is required

• Expertise in one of the following programming languages: Java, Python, or Golang.

• Proven experience in building and maintaining distributed systems at scale.

• Familiarity with at least one major cloud platform (Azure, AWS, or GCP).

Other Requirements:

• Strong understanding of system design, architecture patterns, and data structures.

• Experience with relational and NoSQL databases.

• Proficiency in developing RESTful APIs and microservices.

• Solid understanding of security best practices and performance optimization.

• Excellent problem-solving and debugging skills.

• Strong communication and collaboration skills.

Responsibilities:

• Design, implement, and maintain scalable backend systems.

• Develop and optimize distributed systems capable of handling large-scale traffic and data.

• Lead the architecture and design of critical components and systems.

• Write clean, maintainable, and efficient code

• Collaborate with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• 5+ years of experience in backend engineering or a similar role.

• Hand on experience in LLM , NLP

• Proficiency in programming languages such as Java, or Python

• Strong experience with database management systems (e.g., PostgreSQL, MongoDB) and data modeling.

• Familiarity with cloud services (e.g., AWS, Azure, GCP) and microservices architecture.

Other Requirements:

• Excellent problem-solving skills and the ability to communicate complex technical concepts effectively to diverse stakeholders.

• A collaborative mindset and a passion for innovation, with a proven track record of delivering high-quality projects.

Responsibilities:

• Lead the design, development, and maintenance of scalable backend systems and APIs that support our AI-driven platform.

• Collaborate with cross-functional teams to ensure seamless integration of backend services with frontend applications.

• Optimize system performance, reliability, and scalability through best practices and innovative solutions.

• Troubleshoot complex issues and implement solutions to improve application functionality and user experience.

• Mentor junior engineers, fostering a culture of knowledge sharing and continuous improvement.

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• Minimum 10 years of professional experience in backend development.

• Min 4 year in AI NLP or ML hand on experience is required

• Expertise in one of the following programming languages: Java, Python, or Golang.

• Proven experience in building and maintaining distributed systems at scale.

• Familiarity with at least one major cloud platform (Azure, AWS, or GCP).

Other Requirements:

• Strong understanding of system design, architecture patterns, and data structures.

• Experience with relational and NoSQL databases.

• Proficiency in developing RESTful APIs and microservices.

• Solid understanding of security best practices and performance optimization.

• Excellent problem-solving and debugging skills.

• Strong communication and collaboration skills.

Responsibilities:

• Design, implement, and maintain scalable backend systems.

• Develop and optimize distributed systems capable of handling large-scale traffic and data.

• Lead the architecture and design of critical components and systems.

• Write clean, maintainable, and efficient code

• Collaborate with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions.

Experience Requirements:

• 5+ years of product management experience, preferably in search- or field service-related products

• Experience with AI-powered diagnostics, field service management (FSM), or customer support automation.

Other Requirements:

• Familiarity with modern search concepts vector/hybrid search, RAG architectures, reinforcement learning, NER, query expansion/rewriting, knowledge graphs, intent recognition, and conversational search

• Strong expertise in leveraging data and user behavior for search optimization

• Experience with customer service and field service management (FSM) platforms such as ServiceNow, Salesforce Service Cloud, or Microsoft Dynamics.

Responsibilities:

• Define and execute the product roadmap for Neuron7’s Search product, focusing on search relevance, configurations, and insights Define and execute the product roadmap for Neuron7’s Search products, focusing on search relevance, configurations, and insights

• Develop AI-driven insights to help customers track and improve search KPIs

• Work with data science and engineering teams teams to implement intelligent search capabilities like vector/semantic search, RAG, and reinforcement learning for search optimization

• Explore and implement concepts for Conversational Search where relevant for service cases

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Experience Requirements:

• Minimum 10 years of experience in data science, with a focus on NLP and unstructured data processing.

• Proven track record of launching NLP-driven products to live users.

• Expertise in Python and standard libraries such as PyTorch, NLTK, and Scikit-learn.

• Experience with Transformer-based models (e.g., BERT, GPT).

• Strong experience with one or more cloud platforms (Azure, GCP, AWS) for hosting and deploying AI/ML products.

Other Requirements:

• Familiarity with data engineering pipelines and best practices.

• Proficiency in SQL for analytics and data manipulation.

• Excellent problem-solving skills and ability to work with large-scale datasets.

• Hands on experience in deployment

• Strong interpersonal and communication skills, with the ability to mentor team members and interact with customers effectively.

Responsibilities:

• Lead the development and deployment of NLP-based solutions to process and analyze unstructured data at scale.

• Design, train, and optimize machine learning models using libraries such as PyTorch, NLTK, and Scikit-learn.

• Architect and deploy AI/ML products on cloud platforms like Azure, GCP, or AWS.

• Collaborate with data engineering teams to ensure seamless integration of AI models into production systems.

• Perform advanced SQL analytics to extract actionable insights from structured datasets.

Benefits:

• Competitive salary, equity, and performance bonuses

• Paid sick leave

• Latest MacBook Pro and best-in-class tools

• Comprehensive health insurance coverage

• Paid parental leave

Education Requirements:

• Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field from a Tier-1 institution

Experience Requirements:

• 4–7 years of experience in AI/ML development, including hands-on work with LLMs systems

• Demonstrated ability to take research concepts into production-grade systems

Other Requirements:

• Strong proficiency in Python and ML frameworks like TensorFlow or PyTorch

• Experience with Large Language Models (e.g., GPT, Claude, LLaMA) including prompt engineering and fine-tuning

• Hands-on knowledge of reinforcement learning, planning algorithms, and autonomous agent frameworks

• Familiarity with cloud platforms (AWS, Azure, GCP) and MLOps practices

• Strong understanding of AI pipelines, API development, and system integration

Responsibilities:

• Design and build AI agents that autonomously plan and perform complex tasks using LLMs, reinforcement learning, and symbolic Machine Learning & NLP: Develop and fine-tune NLP models for natural language understanding, contextual decision-making, and conversational

Benefits:

• Competitive salary, equity, and spot bonuses.

• Paid sick leave.

• Latest MacBook Pro for your work.

• Comprehensive health insurance.

• Paid parental leave.

Education Requirements:

• A Bachelor’s degree (or higher)

• Strong curiosity about how people think, express themselves, and how to distill, clarify, and label that information for AI and machine learning [applications](http://applications.Excellent).

Other Requirements:

• Excellent Communication Skills: Strong ability to communicate complex technical information clearly and concisely, both written and verbal.

• Technical Document Comprehension: Ability to read and understand technical documents, and annotate them with precision.

• Graph & Flowchart Creation: Hands-on experience in creating graphs, charts, and flowcharts to visualize technical data.

• Attention to Detail: A keen eye for ensuring accuracy in data annotation and visualization.

• Technical Aptitude: Comfortable working with technical information and turning it into easily understandable visuals.

• Flexible Working Hours: Availability to work flexible hours, primarily in the PST time zone.

• Immediate Availability: Must be able to start immediately and commit to the full 6-month contract.

Responsibilities:

• Document Review & Annotation: Thoroughly analyze technical documents, and accurately annotate key information and data points.

• Graph & Flowchart Creation: Translate complex technical specifications into clear and concise graphs and flowcharts, ensuring accuracy and clarity.

• Data Visualization: Develop graphs, charts, and other visual data representations to support documentation and aid in understanding.

• Collaboration: Work closely with technical teams to ensure correct representation of data and processes.

• Quality Control: Ensure all annotations and visual elements meet accuracy standards and align with the original documentation.