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Strategic AI customer success manager, adoption (East)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridNew York City, NY, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in customer facing roles

Other Requirements:

  • Technical aptitude and AI enthusiasm

  • Exceptional executive presence

  • Experience delivering technical capabilities to a wide range of audiences

Responsibilities:

  • Scale activation frameworks

  • Lead customer AI program strategy

  • Translate technical challenges into solutions

  • Own customer success plans and strategic relationships

  • Drive platform usage and adoption

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Strategic AI customer success manager, adoption (West)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridSan Francisco, CA, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in customer facing roles

Other Requirements:

  • Technical aptitude and AI enthusiasm

  • Exceptional executive presence

  • Comfortable embedding with customers

Responsibilities:

  • Scale activation frameworks

  • Lead customer AI program strategy

  • Translate technical challenges into solutions

  • Own customer success plans and strategic relationships

  • Drive platform usage and adoption

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Writer

Strategic AI transformation lead (East)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridNew York City, NY, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in strategic account management or transformation consulting

Other Requirements:

  • Mastery of change management and strategic thinking

  • Exceptional executive presence and communication skills

  • Professional background in management consulting or strategy advisory

Responsibilities:

  • Manage a portfolio of customers

  • Act as a strategic transformation partner

  • Build and manage C-suite relationships

  • Lead value realization and ROI delivery

  • Orchestrate complex cross-functional programs

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Writer

Strategic AI transformation lead (West)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridSan Francisco, CA, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in strategic account management or transformation consulting

Other Requirements:

  • Mastery of change management and strategic thinking

  • Exceptional executive presence

  • Intrinsic motivation to do your best work

Responsibilities:

  • Manage a portfolio of customers

  • Act as a strategic transformation partner

  • Build and manage C-suite relationships

  • Lead value realization and ROI delivery

  • Orchestrate complex cross-functional programs

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VP, customer success (EMEA)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridLondon, GBfull-time

Benefits:

  • Generous PTO, plus company holidays

  • Comprehensive medical and dental insurance

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • 15+ years in enterprise SaaS or transformation-driven technology

  • 7+ years in senior CS or post-sales leadership

Other Requirements:

  • Fluent in enterprise AI adoption and governance

  • Strategic and hands-on operator

  • Executive presence and credibility

Responsibilities:

  • Drive industry leading growth and retention

  • Lead, scale, and develop a high-performing CSM team

  • Design and operationalize a regional success model

  • Build trusted partnerships with CIOs, CMOs, and business leaders

  • Represent the voice of the customer at the highest levels

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Descript

Software Engineer, Editor

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$193,000/year - $250,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 5+ years of professional fullstack software engineering experience

  • Expertise in Typescript, React, and RESTful APIs

  • Solid CS fundamentals (data structures, algorithms, databases)

  • Experience building creative tools

  • Ability to thrive in collaborative environments

Other Requirements:

  • Desire to have a high degree of ownership and accountability

  • Deep understanding of system design principles

Responsibilities:

  • Building traditional editing functionality

  • Integrating in-house and third-party AI functionality

  • Supporting the data model and systems that manage project state

  • Building media management features for organizations

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Descript

Senior Software Engineer, Agent

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$180,000/year - $286,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 5+ years of professional product engineering or fullstack experience

  • Worked with Typescript, React, and RESTful APIs

  • Solid CS fundamentals (data structures, algorithms, databases)

  • Experience building agents or experiences powered by LLMs

Other Requirements:

  • High ownership and growth mindset

  • Ability to work in collaborative environments

Responsibilities:

  • Experimentation to push limits on quality for video editing agent

  • Building product experience for agentic video editing interactions

  • Laying foundations for developer experience for building agents

  • Tuning prompt templates and user workflows

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Descript

Infrastructure Engineer

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$191,000/year - $250,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 5+ years experience in production/site-reliability engineering or server-side engineering

  • Understanding of public cloud infrastructure

  • Understanding of Linux systems administration

  • Understanding of DevOps tooling

  • Experience mentoring engineers

Other Requirements:

  • Basic coding skills for automation

  • Strong written and verbal communication skills

  • Ability to make strategic decisions

Responsibilities:

  • Develop solutions to improve quality and reliability of product features

  • Drive improvements to core infrastructure and observability systems

  • Champion best practices during reviews

  • Own incident management and fire drill processes

  • Work with engineering leadership to set goals

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Descript

Senior Software Engineer, AI Platform and Enablement

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$180,000/year - $286,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • Experience in deploying and managing AI models in production

  • Experience with large volume data pipelines (spark, flume, dask)

  • Familiarity with cloud platforms and container technologies

  • Knowledge of DevOps and MLOps best practices

  • Experience with generative AI models

Other Requirements:

  • Strong problem-solving abilities

  • Excellent communication skills

Responsibilities:

  • Build and maintain third-party model integrations

  • Design and maintain AI infrastructure supporting ML life cycle

  • Collaborate with PMs and researchers to ensure robust systems

  • Optimize and scale models for efficient inference

  • Deploy, monitor, and manage AI models in production

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Descript

Senior Software Engineer, Core

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$190,000/year - $245,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • Full-stack product engineer background

  • Well versed in web development and associated devtools

  • Experience with Typescript, REST API development, and relational DBs

  • Track record evolving complex systems to accommodate growth

  • Experience integrating 3rd party services

Other Requirements:

  • Competent thinking about security risks & mitigations

  • Solid collaboration and communication

  • Growth mindset

Responsibilities:

  • Own technical design and delivery of features across the stack

  • Write high-quality testable code

  • Drive exploration and cross-team collaboration

  • Proactively improve the tech stack with tooling and abstractions

  • Provide mentorship for other Engineers

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Descript

Engineering Manager, Narrative Editing

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

engineeringhybridSan Francisco, US
$222,431/year - $261,684/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 5+ years of software engineering experience

  • 2+ years of engineering management experience

  • Experience hiring and developing strong engineering talent

  • Experience building creative tools

Other Requirements:

  • Strong product sense

  • Clear and effective communicator

  • Data-driven thinker

Responsibilities:

  • Own execution and manage team priorities

  • Define team direction in collaboration with Product and Design

  • Recruit, mentor, and grow software engineers

  • Drive operational excellence in engineering processes

  • Guide architectural decisions and technical bar

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Descript

Strategic Finance, GTM

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

financehybridSan Francisco, US
$200,000/year - $240,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 7 to 10+ years of experience in strategic finance or growth analytics

  • Strong GTM intuition and ARR modeling experience

  • Advanced SQL skills

  • Experience supporting both B2B and B2C SaaS models

  • Experience with monetization experiments and pricing

Other Requirements:

  • Comfortable with ambiguity and building from scratch

  • Clear communicator

  • Solid understanding of SaaS metrics

Responsibilities:

  • Own top of funnel and growth models

  • Own sales-led revenue forecasting

  • Build and maintain GTM financial models

  • Partner with data team to define metrics and dashboards

  • Identify growth opportunities across self-serve and sales motions

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Descript

Director, Product Marketing

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

marketinghybridSan Francisco, US
$220,000 - $250,000
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 15+ years as a proven product marketing leader

  • Experience in SaaS business and marketing technical products

  • 7+ years of people-management

  • Data fluency with Hex and Amplitude

  • Fluency with creative tools

Other Requirements:

  • Strong influential leadership

  • Exceptional written and verbal communication

  • Broad curiosity in technical aspects of products

Responsibilities:

  • Define positioning and messaging for AI products

  • Operationalize Ideal Customer Profiles (ICPs)

  • Evolve pricing and packaging models

  • Own GTM strategy for major launches

  • Provide sales enablement materials and competitive insights

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Descript

Director, Demand Generation

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

marketinghybridSan Francisco, US
$203,000 - $230,000
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 10+ years of experience in B2B SaaS demand generation

  • 3-5 years in a leadership role managing teams

  • Expertise across acquisition, engagement, and nurture channels

  • Knowledge of AI-powered marketing stacks (Cargo, Clay, n8n)

  • Experience marketing creative or AI-native products

Other Requirements:

  • Analytical mindset with command of marketing metrics

  • Exceptional collaboration and communication skills

  • Strategic thinker with a bias for action

Responsibilities:

  • Build and lead overall demand generation and growth strategy

  • Develop systems to scale pipeline generation

  • Own MQLs and execute multi-channel campaigns

  • Partner with Sales and RevOps on funnel KPIs

  • Mentor and manage a team of growth marketing professionals

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Descript

Product Manager, AI Models

Edit video and podcasts as easily as a text document using AI-powered transcription, automated filler word removal, and studio-quality voice enhancement.

producthybridSan Francisco, US
$171,000/year - $235,000/year
full-time

Benefits:

  • generous healthcare package

  • 401k matching program

  • catered lunches

  • flexible vacation time

Experience Requirements:

  • 4+ years of product management experience

  • 1-2 years working on AI/ML products

  • Experience shipping AI/ML products to production at scale

  • Experience with modern ML/AI systems and LLMs

  • Track record of partnering with engineering and research teams

Other Requirements:

  • Deep curiosity about AI

  • Comfortable with infrastructure and MLOps work

  • Strong strategic thinking and data-driven decision making

Responsibilities:

  • Make build vs. buy decisions for model training

  • Own the evaluation and quality strategy for models

  • Partner with product teams to advise on model architectures

  • Optimize COGS and scale research infrastructure

  • Manage research timelines and dependencies

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Prolific

Strategic Customer Success Manager

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

saleshybridSan Francisco, US
$180,000 - $240,000
full-time

Benefits:

  • Base salary

  • Equity

  • Cash variable element

  • Bonus

  • Commission

Experience Requirements:

  • 6+ years in a customer-facing strategic or enterprise customer success role

  • Experience developing strategic success plans

  • Experience forecasting consumption to identify opportunities

  • Success navigating large organizations and cultivating executive relationships

  • Fundamental understanding of AI, machine learning, and LLMs

Other Requirements:

  • Located in San Francisco or within a 1.5-hour commute

  • Strong business acumen

Responsibilities:

  • Partner with frontier AI model creators to ensure success

  • Own the end-to-end success lifecycle from onboarding to renewal

  • Lead business reviews and executive engagements

  • Drive continuous improvement of success playbooks

  • Interface with technical teams like engineers and data scientists

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Prolific

Senior Product Engineer

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

engineeringhybridSan Francisco, US
$200,000 - $250,000
full-time

Benefits:

  • Base salary

  • Equity

  • Benefits

  • Cash variable element

  • Bonus or commission

Experience Requirements:

  • Over 4 years of experience in a product engineering role

  • Familiar working in both monoliths and distributed systems

  • Experience supporting applications in production environments

  • Experience with Python (Django & Fast API)

  • Experience with TypeScript, JavaScript, and Vue.js

Other Requirements:

  • Work 2-3 days per week from San Francisco office

  • Experience with SQL and NoSQL databases

  • Experience with cloud deployment (GCP, Kubernetes)

Responsibilities:

  • Solve customer and product problems across domains

  • Work directly with frontier AI companies

  • Collaborate with account managers and customer success specialists

  • Support systems in production and respond to incidents

  • Make critical technical decisions for scalability and reliability

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Prolific

Human Data Operations Partner

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

operationshybridMexico City, MXfull-time

Benefits:

  • Competitive salary

  • Impactful, mission-driven culture

Experience Requirements:

  • Experience in operations, ideally in marketplace or platform

  • Managing multiple projects and meeting deadlines

  • Implementing and optimising processes

  • Experience supporting AI/ML lifecycle projects

  • Familiarity with participant recruitment

Other Requirements:

  • Professional level English (spoken and written)

  • Ability to be in Mexico City Office 1-2 days a week

  • Proficiency in Metabase, Zapier, Asana, and HubSpot

Responsibilities:

  • Pivotal role in operational processes powering participant pools

  • Primary point of contact for participant-related operations

  • Develop detailed project plans and workflows

  • Monitor participant engagement and quality metrics

  • Upskilling and certification processes for participants

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Supercreator

Growth & AI Marketing Manager

Scale your OnlyFans income with an AI chatbot that mimics your voice, automates 24/7 fan engagement, and manages your CRM and team from a single dashboard.

marketinghybridTel Aviv, ILfull-time

Experience Requirements:

  • 2+ years of experience in growth marketing, performance marketing, or demand generation

Other Requirements:

  • Strong analytical mindset

  • Hands-on experience with AI tools

  • Builder mentality, likes turning ideas into systems

  • Comfortable with CRMs, tracking, and automation tools

  • Excellent English

Responsibilities:

  • Own top-of-funnel growth and demand generation across inbound and outbound channels

  • Scale lead generation and improve lead quality and conversion to qualified meetings

  • Understand our ICP deeply and find creative, scalable ways to reach them using data, tooling, and AI

  • Manage and optimize paid campaigns and landing pages (CRO)

  • Track performance, build reports, and run structured growth experiments

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Flowith

Content Marketing Intern

Visualize complex ideas and automate multi-step workflows with an agentic AI workspace featuring a canvas interface, multi-model access, and autonomous agents.

marketinghybridSan Francisco, USinternship

Benefits:

  • Pet-Friendly Policy

  • Island Hackathons

  • Tech Community Events

  • Dynamic Office Environment

  • Refreshments

Experience Requirements:

  • Experience operating or contributing to high-quality social media accounts

  • Heavy user of AI tools or familiarity with AI/SaaS

Other Requirements:

  • English/Mandarin bilingual preferred

  • Excellent English writing

  • Digital Native and Creativity

  • Exceptional ability to quickly understand complex concepts

  • Global Mindset

Responsibilities:

  • Multi-Platform Content Creation

  • Core Content Creation

  • Long-form Creation

  • Performance Analysis

  • User Story Creation

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