WorkBot
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About
WorkBot is an AI-driven customer support platform by WorkHub.ai, designed to empower businesses with instant, personalized, and automated 24/7 support across various channels like chat, voice, and email. It aims to revolutionize organizational knowledge management and operational efficiency by offering AI-powered solutions that streamline operations, enhance productivity, and optimize decision-making. WorkBot features AI chat agents, voice AI agents, and smart email (coming soon) to handle routine inquiries, automate tasks like scheduling and billing, and seamlessly escalate complex issues to human agents. It's a no-code platform with powerful customization options, multilingual support, and seamless integration capabilities with existing CRM and helpdesk systems. WorkBot emphasizes human-like service, centralized data, and intelligent AI agents, helping businesses achieve significant cost reductions and improved customer satisfaction.
Platform
Features
• multilingual support for global reach
• seamless escalation to human agents
• ai-powered task automation (e.g., scheduling, billing)
• centralized data for unified information access
• 24/7 human-like support for continuous service
• no-code platform for easy agent building and deployment
• voice ai agent for managing inbound/outbound calls
• ai chat agent for instant query handling
FAQs
What is WorkBot?
WorkBot is an AI-driven customer support platform that provides 24/7 autonomous assistance through text, voice, and email, helping businesses deliver exceptional customer experiences while cutting operational costs.
How does WorkBot improve customer support?
WorkBot provides instant responses, reduces wait times, handles repetitive tasks, and ensures consistent service. It enhances customer satisfaction and improves support efficiency.
Is WorkBot available 24/7?
Yes, WorkBot delivers round-the-clock support, ensuring your customers get help—anytime, anywhere.
Can WorkBot communicate in multiple languages?
Yes, WorkBot is a multilingual AI-powered customer service solution capable of providing support in various languages, offering a smooth experience for a global customer base.
What communication channels can WorkBot be deployed on?
WorkBot can be deployed across multiple communication channels, including live chat, email, voice systems, and social media platforms for seamless and consistent customer interactions.
Does WorkBot personalize responses for each customer?
WorkBot uses customer data and context to deliver personalized responses, making interactions more relevant and effective.
Is WorkBot secure and compliant with data privacy regulations?
WorkBot is deeply committed to safeguarding your data privacy and security. It employs advanced access control measures and complies with all major data privacy regulations.
Can AI agents fully replace human customer support?
No, WorkBot is designed to handle up to 80% of routine queries, but seamlessly escalates complex or sensitive issues to human agents with full context.
How does AI ticketing automation work with WorkBot?
WorkBot's AI agents automatically triage incoming tickets, detect priority levels, generate smart responses, and integrate directly with CRM and helpdesk platforms like Salesforce and Zendesk.
Is WorkBot suitable for small businesses or only large enterprises?
WorkBot scales effortlessly, making it ideal for small businesses looking to automate support as well as large enterprises managing thousands of inquiries daily.
Does WorkBot integrate with CRM and helpdesk software?
Yes, WorkBot integrates with popular CRM and helpdesk tools like Salesforce, HubSpot, Zendesk, Freshdesk, and more for seamless data syncing and workflow automation.
What is the ROI of using AI agents for customer support?
WorkBot users have reported up to 75% cost reduction, 5x more inquiries handled, and improved customer satisfaction — delivering a strong return on investment within months.
How fast can I deploy AI agents using WorkBot?
With WorkBot's no-code platform, you can build, train, and deploy AI agents in just minutes or a few days — no technical expertise required.
How does the token system work?
Tokens measure AI usage across WorkBot's AI Agent platform. They're consumed during agent conversations, knowledge base queries, and voice interactions. Unused tokens roll over and never expire.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your WorkBot plan at any time through your account settings.
Pricing Plans
Free Plan
Free Plan• 500,000 tokens included
• Access to Advanced Models
• 5 AI agents with customization
• Add up to 5 human representatives per AI agent
• 50 URLs in knowledge base
• Analytics with sentiment analysis
• Human representatives takeover capability
• 1 test call with AI voice agent
Pro Plan
USD90.00 / per month• 1,000,000 tokens included
• Access to Advanced Models
• 10 AI agents with customization
• Unlimited URLs in knowledge base
• Advanced analytics dashboard
• Human representatives takeover capability
• Full AI voice agent access
• Dedicated phone number (+$20/month)
Enterprise
Unknown Price• Custom token allocation
• Priority access to Advanced Models
• Unlimited AI Agents for customer support
• Custom AI model training
• 24/7 dedicated support
• SLA guarantees
• Custom integrations
• On-premises deployment option
• Dedicated success manager
• Custom security requirements (HIPAA, GDPR, CCPA, etc.) (inferred from `privacy and security` section and `self hosted AI platform` and `privacy management` features, though `custom security requirements` is listed under Enterprise features.) (Let's stick to `Custom security requirements` which is explicitly written for enterprise plan). Let's re-verify from the prompt: `Custom security requirements` is accurate. No need to infer more from other sections of the website. `Full AI voice agent access` is also listed here. Let's make sure it's consistent. Yes, it's explicitly mentioned under Enterprise section. I should include it.
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