VITAS
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About
The VITAS platform for virtual phone assistants helps hundreds of companies by significantly reducing their workload. The digital assistant automatically handles standard inquiries, such as appointment requests or internal sick leaves, and presents all relevant information in a structured manner on the VITAS platform. Callers can interact intuitively with the phone assistant, eliminating the need to repeatedly press buttons. This provides real added value and higher user-friendliness, especially for older generations. VITAS focuses on data protection, quality, customer support, and continuous innovation.
Platform
Task
Features
• easy setup via text input without technical knowledge
• continuous innovation and platform development
• dedicated customer support team
• high quality standards through regular checkups
• iso 27001 certified for information and data security
• intuitive interaction for callers without pressing buttons
• structured display of call information on the vitas platform
• automate calls and handle standard inquiries
FAQs
What does a phone assistant do and how does it work?
The VITAS Phone Assistant is based on Artificial Intelligence, relieving you and your employees of telephone duties. It answers calls and processes important information structured on the VITAS platform. Setup is easy: log into the VITAS platform via browser, set up call forwarding, and configure the assistant with templates via text input in about an hour, no technical knowledge needed.
Which industries is VITAS suitable for?
The VITAS platform is designed so that any company, regardless of size or industry, can configure a phone assistant tailored to their individual requirements. This applies whether you are a single freelancer or a large call center.
How secure is the phone assistant? Is my data protected?
To protect your data against misuse, loss, and unauthorized third-party access, VITAS has implemented extensive technical and organizational measures and is ISO 27001 certified for information and data security. Your data is handled according to European standards, and privacy-friendly default settings are implemented.
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