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ContactSwing

Freemium
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About

ContactSwing is an AI Voice Assistant that answers and makes calls like a human. It's a 24/7 no-code AI Calling Solution for Sales, Operations and Support. It automates routine tasks like follow-ups, scheduling, answering FAQs, etc. It can streamline operations with no-code workflows and connect to your CRM and other systems effortlessly, ensuring seamless data transfer.

Platform
Web
Keywords
customer servicelead captureautomate tasksai calling solutionai voice assistant
Task
call answering

Features

smart automation

ai customer service

ai voice receptionist

intelligent interaction

industry-specific ai

ai hr solutions

ai sales call assistant

emotional intelligence comprehensive analytics multi-channel campaigns

FAQs

What are AI Voice Minutes, and how do they work?

AI Voice Minutes represent the total time your conversational AI assistant spend on calls. Each plan comes with a set number of minutes, and you can purchase additional minutes if needed.

What happens if I exceed my allotted AI Voice Minutes?

If you exceed your plan's AI Voice Minutes, you'll be charged the additional per-minute rate shown in your plan. We'll notify you when you're approaching your limit so that your can recharge and keep using our AI voice calling software.

Can I upgrade or downgrade my plan at any time?

Yes, you can upgrade your plan at any time, and the changes will take effect immediately. Downgrades will be applied at the start of your next billing cycle.

How does AI calling work?

Our AI voice assistant makes outbound calls or answers inbound calls, answers and conversates just like humans, providing and capturing data. It can transfer calls to human agents for complex queries that need human support.

What are the use cases of AI calling software?

Automated calling software like ContactSwing can be used as a smart sales assistant making outbound calls, a receptionist to manage customer inquiries and bookings, an HR assistant to handle employee communication and recruitment, and many more applications based on different industries .

Is my data secure with ContactSwing?

Yes, ContactSwing uses industry-standard encryption and security practices. We are GDPR compliant and can sign custom data processing agreements for Business plan customers.

What kind of customer support is available?

All plans include email support. Team and Business plans also receive priority support and a dedicated support manager. We ensure our customers experience the best conversational AI virtual assistant there is, not only with our product but also our team.

Can I customize the AI's voice and responses?

Yes, all plans allow for custom voice selection. Advanced customization of responses is available in the Individual, Team, and Business plans through custom workflows.

What's included in the onboarding setup?

Onboarding includes assistance with configuring your conversational AI assistant, setting up integrations, and training on best practices. The level of support varies by plan. Set-up a demo call to learn more.

How does the free 1-month trial work?

The free trial gives you access to 200 AI Voice Minutes and core features for 1 month. No credit card is required, and you can cancel anytime.

Can I switch to a paid plan before my free trial ends?

Yes, you can upgrade to a paid plan at any time during your free trial. Your new plan will start immediately, and you'll be billed accordingly.

What happens after my free trial ends?

At the end of your free month, you can choose to upgrade to a paid plan. If you don't upgrade, your account will be limited to the Free plan features until the time your 200 voice minutes are used.

What are AI Voice Minutes, and how do they work?

AI Voice Minutes represent the total time your AI assistants spend on calls. Each plan comes with a set number of minutes, and you can purchase additional minutes if needed.

What happens if I exceed my allotted AI Voice Minutes?

If you exceed your plan's AI Voice Minutes, you'll be charged the additional per-minute rate shown in your plan. We'll notify you when you're approaching your limit.

What are tokens, and how do they differ from AI Voice Minutes?

Tokens are used for specific high-value actions within the platform, such as creating custom workflows or accessing advanced features. They provide flexibility beyond the core AI communication functions.

Pricing Plans

Free
Free Plan

2 Workflows

5 Actions

Onboarding Setup

Individual
$200.00 / Mo*

$0.08/Min Additional Cost

5 Assistants

5 Workflows

Campaigns

Team
$400.00 / Mo*

10 Assistants

10 Actions

3 Team members

Dedicated Support Manager

Business
$850.00 / Mo*

Unlimited Assistants

Unlimited Actions

Unlimited Team members

Unlimited Workflows

Starter
$25.00 / No discount

2 Assistants

2 Knowledge Base

1 Action

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