ContactSwing
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About
ContactSwing provides an AI voice agent platform designed to revolutionize business communication. It enables users to create custom AI voice agents in minutes, without coding, to handle phone calls with human-like conversations. The platform automates customer service, captures leads, and scales communication efficiently. Key capabilities include multilingual AI, scalable concurrent calling, intelligent call routing, AI-powered call handling and transfers, automated email and appointment booking, and comprehensive call analytics with recording and sentiment analysis. ContactSwing aims to increase lead capture by 40%, reduce response times by 70%, and automate 60% of routine tasks across various industries such as real estate, healthcare, IT staffing, and automotive dealerships. It offers solutions for AI receptionists, sales call assistants, HR solutions, and customer service.
Platform
Task
Features
• crm/helpdesk integration
• call analytics, recording & sentiment analysis
• automated email & appointment booking
• ai-powered call handling & transfers
• scalable concurrent calling & intelligent call routing
• multilingual communication & smart reply sms
• no-code setup for custom agents
• smart ai voice agents for calls
FAQs
What is an AI voice agent?
An AI voice agent is an intelligent software system that can conduct natural phone conversations with humans. Using advanced artificial intelligence and natural language processing, these agents can understand, respond to, and assist callers just like a human representative would.
What is ContactSwing.ai?
ContactSwing.ai is a comprehensive AI voice agent platform that enables businesses to create, deploy, and manage intelligent phone call automation. We help companies transform their customer communication with AI-powered voice agents that sound human and deliver results.
How does AI calling Software work?
Our AI Phone calling agent makes outbound calls or answers inbound calls, answers and conversates just like humans, providing and capturing data. It can transfer calls to human agents for complex queries that need human support.
What are the use cases of AI calling software?
AI based Voice Calling Software like ContactSwing can be used as a smart sales assistant making outbound calls, a receptionist to manage customer inquiries and bookings, an HR assistant to handle employee communication and recruitment, and many more applications based on different industries.
What makes Contact Swing the best AI voice agent platform?
ContactSwing combines cutting-edge AI technology with user-friendly design. Our platform offers no-code setup, human-like conversations, seamless integrations, and powerful analytics - all backed by industry-leading reliability and security.
How is ContactSwing.ai different from other competitors?
Unlike other platforms, ContactSwing offers true no-code setup, superior conversation quality, extensive customization options, and enterprise-grade security. Our AI voice agents are trained to handle complex scenarios while maintaining natural, engaging conversations.
Can I integrate ContactSwing.ai with my CRM or helpdesk system?
Yes! ContactSwing seamlessly integrates with popular CRMs like Salesforce, HubSpot, and Pipedrive, as well as helpdesk systems like Zendesk and Freshdesk. Our API also supports custom integrations.
What industries benefit most from ContactSwing voice agents?
Healthcare, real estate, e-commerce, professional services, and SaaS companies see significant improvements in efficiency and customer satisfaction. However, any business that handles phone communications can benefit from our AI voice agents.
What are AI Voice Minutes, and how do they work?
AI Voice Minutes represent the total time your AI call assistant spend on calls. Each plan comes with a set number of minutes, and you can purchase additional minutes if needed.
What happens if I exceed my allotted AI Voice Minutes?
If you exceed your plan's AI Voice Minutes, you'll be charged the additional per-minute rate shown in your plan. We'll notify you when you're approaching your limit so that your can recharge and keep using our AI voice calling software.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade your plan at any time, and the changes will take effect immediately. Downgrades will be applied at the start of your next billing cycle.
Is my data secure with ContactSwing?
Yes, ContactSwing's automated phone calling system uses industry-standard encryption and security practices. We are GDPR compliant and can sign custom data processing agreements for Business plan customers.
What kind of customer support is available?
All plans include email support. Team and Business plans also receive priority support and a dedicated support manager. We ensure our customers experience the best conversational Voice AI agent there is, not only with our product but also our team.
Can I customize the AI's voice and responses?
Yes, all AI Voice calling plans allow for custom voice selection. Advanced customization of responses is available in the Individual, Team, and Business plans through custom workflows.
How long does it take to set up a voice agent on ContactSwing.ai?
You can have your first AI voice agent up and running in under 10 minutes. Our intuitive platform guides you through the setup process, and no technical expertise is required.
Pricing Plans
Starter (Monthly)
USD25.00 / per month• 50 AI Voice Minutes
• 2 Knowledge Base
• Unlimited Assistants
• Unlimited Actions
• Unlimited Agents
• Unlimited Team Members
• Multi Language
• Email Support (1 Business Day TAT)
• Voicemail ($0.04/min)
• Custom Voice Selection
Starter (Annual)
USD300.00 / per year• 50 AI Voice Minutes
• 2 Knowledge Base
• Unlimited Assistants
• Unlimited Actions
• Unlimited Agents
• Unlimited Team Members
• Multi Language
• Email Support (1 Business Day TAT)
• Voicemail ($0.04/min)
• Custom Voice Selection
Individual (Monthly)
USD200.00 / per month• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Agentic Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality included from Individual plan and above (inferred from pricing table features list as checkbox without description for Starter plan and below descriptions for higher plans). However, I will adhere to only what is explicitly written, and Chatbot is explicitly listed as a feature in the table for Individual and higher plans, and in the feature comparison, but not on the bullet list for Individual. I will include it from the table. The schema requires features to be explicitly stated and not inferred beyond what is clearly presented. So, I will just list
Individual (Monthly)
USD200.00 / per month• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot (from table comparison and description text for individual features in pricing page, although it's not on the main bullet list for Individual plan text. But since it's in the compare table, I will include it as explicitly available). Also,
Individual (Monthly)
USD200.00 / per month• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Agentic Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (from pricing table feature comparison, not explicitly in the bullet points for 'Individual plan includes...', but is listed as a feature for Individual and higher plans in the detailed comparison table). Also
Individual (Monthly)
USD200.00 / per month• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Agentic Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot (listed in comparison table for Individual plan and above, not explicitly in the bulleted list on the plan description for Individual but since it's in the detailed features comparison, I will include it). Also,
Individual (Monthly)
USD200.00 / per month• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Individual and higher plans, but not explicitly in the descriptive bullet list for the Individual plan itself. I will include as it's a direct feature comparison). Custom Voice (paid ElevenLabs account required), Multi Language, Email Support (1 Business Day TAT), Support TAT (48 Hours), Voicemail ($0.04/min)
Individual (Annual)
USD2280.00 / per year• 1,000 AI Voice Minutes
• Additional Minutes ($0.13/min)
• 5 Knowledge Base
• Unlimited Assistants
• 5 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Individual and higher plans). Custom Voice (paid ElevenLabs account required), Multi Language, Email Support (1 Business Day TAT), Support TAT (48 Hours), Voicemail ($0.04/min)
Team (Monthly)
USD375.00 / per month• 2,500 AI Voice Minutes
• Additional Minutes ($0.12/min)
• 10 Knowledge Base
• Unlimited Assistants
• 10 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Team and higher plans). Custom Voice (paid ElevenLabs account required), Custom Integrations (listed in the pricing comparison table), Multi Language, Email Support (4-6 Hours TAT), Support TAT (48 Hours), Dedicated Account Manager, White Glove Onboarding, Voicemail ($0.04/min)
Team (Annual)
USD4200.00 / per year• 2,500 AI Voice Minutes
• Additional Minutes ($0.12/min)
• 10 Knowledge Base
• Unlimited Assistants
• 10 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Team and higher plans). Custom Voice (paid ElevenLabs account required), Custom Integrations (listed in the pricing comparison table), Multi Language, Email Support (4-6 Hours TAT), Support TAT (48 Hours), Dedicated Account Manager, White Glove Onboarding, Voicemail ($0.04/min)
Business (Monthly)
USD750.00 / per month• 4,500 AI Voice Minutes
• Additional Minutes ($0.12/min)
• 30 Knowledge Base
• Unlimited Assistants
• 30 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Business plan). Custom Voice (paid ElevenLabs account required), Custom Integrations (listed in the pricing comparison table), Multi Language, Email Support (2 Hours TAT), Support TAT (24 Hours), Dedicated Account Manager, White Glove Onboarding, SSO/SAML authentication, Advanced permissions, Audit log, Data history, Voicemail ($0.04/min)
Business (Annual)
USD8280.00 / per year• 4,500 AI Voice Minutes
• Additional Minutes ($0.12/min)
• 30 Knowledge Base
• Unlimited Assistants
• 30 Workflows
• Campaigns
• Send SMS Action
• Voicemail Detection Drop Action
• Custom Twilio
• Chatbot functionality (listed in the pricing comparison table for Business plan). Custom Voice (paid ElevenLabs account required), Custom Integrations (listed in the pricing comparison table), Multi Language, Email Support (2 Hours TAT), Support TAT (24 Hours), Dedicated Account Manager, White Glove Onboarding, SSO/SAML authentication, Advanced permissions, Audit log, Data history, Voicemail ($0.04/min)
Free Trial
Free Plan• 15 AI Voice Minutes
• Access to core features
• 14-day duration
• No credit card required
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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