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Floatbot

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About

Floatbot is an advanced AI agent platform designed for enterprises and contact centers, leveraging Generative AI, LLMs, and its proprietary Agent M framework to automate business-critical tasks. It provides Voice AI Agents (voicebots) for customer support self-service, Chat AI Agents for omnichannel communication (web, WhatsApp, SMS, etc.), and AI Agent Assist (copilot) for real-time support to human agents. The platform, Floatbot UNO, offers a no-code interface for building and deploying AI agents rapidly. Key features include zero hallucination, real-time integration with existing applications and knowledge bases, multi-language abilities, and enterprise-grade security and compliance (SOC 2, HIPAA, GDPR). Floatbot aims to reduce support costs, improve customer satisfaction, increase collection rates, and boost agent productivity across industries like insurance, banking, healthcare, and debt collection. It can handle thousands of concurrent calls with sub-second response times and 99.99% uptime.

Platform
Web
Task
call automation

Features

multi-language support

enterprise-grade security & compliance (soc 2, hipaa, gdpr)

real-time application & knowledge-base integration

zero hallucination ai powered by agent m

no-code generative ai platform (floatbot uno)

real-time ai agent assist (copilot)

omnichannel chat ai agent

voice ai agent for contact centers

Job Opportunities

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Social Media

discord

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