Benefits:

• Stock options

• The flexibility of remote work with an inclusive, collaborative team.

• An opportunity to grow with a company that values innovation and user-centric design.

• Generous vacation policy to ensure work-life harmony and well-being.

• Contribute to a company with a global impact based in the US, Canada, and Europe.

Education Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or a related field, or equivalent experience.

Experience Requirements:

• 3+ years of professional experience in software development, with experience in Go.

• Strong understanding of the Go programming language and its ecosystem.

• Strong problem-solving skills and ability to work in a collaborative environment.

• Excellent communication skills and attention to detail.

• Successful completion of a background check

Responsibilities:

• Design, develop, and maintain cloud infrastructure software, primarily in Go.

• Collaborate with managers and other engineers to define and implement product requirements.

• Troubleshoot and optimize existing code to improve performance and reliability.

• Participate in code reviews and contribute to the team's technical standards.

• Contribute to architectural discussions and decisions.

Benefits:

• Stock options

• Commission opportunity

• The flexibility of remote work with an inclusive, collaborative team.

• An opportunity to grow with a company that values innovation and user-centric design.

• Generous vacation policy to ensure work-life harmony and well-being.

Experience Requirements:

• Proficient in deploying and managing AI/ML models as service, with a strong understanding of training, fine-tuning, inference, and deployment.

• 3+ years of software development experience in JavaScript, Go (Golang), or Python.

• Strong problem-solving skills and ability to work in a collaborative environment.

• Excellent communication skills and attention to detail.

• Successful completion of a background check

Responsibilities:

• Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in RunPod’s products or services.

• Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds.

• Communicate effectively with customers and internal teams, including engineering, sales, and product management teams, to ensure customer satisfaction and integrate valuable feedback.

• Participate in sales meetings with customers, explain RunPod’s specific technologies, provide architectural recommendations, and build proof-of-concept solutions to support onboarding for potential high-spending customers.

• Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues.

Benefits:

• Stock options

• The flexibility of remote work with an inclusive, collaborative team.

• An opportunity to grow with a company that values innovation and user-centric design.

• Generous vacation policy to ensure work-life harmony and well-being.

• Contribute to a company with a global impact based in the US, Canada, and Europe.

Education Requirements:

• Bachelor's degree in Computer Science, Cybersecurity, or a related field

Experience Requirements:

• 5+ years of experience in information security roles, with a focus on cloud security

• Strong programming skills in at least one language (ideally, Python, Go, or C)

• Extensive knowledge of Linux kernel internals, containerization technologies, and virtualization

• Deep understanding of workload/network isolation techniques in multitenant cloud environments

• Experience securing and hardening cloud infrastructure, particularly in environments with untrusted workloads

Responsibilities:

• Design and implement secure architectures for RunPod's multitenant GPU cloud platform, ensuring strong isolation between customer workloads

• Conduct thorough security assessments, including threat modeling, code reviews, and penetration testing of our cloud infrastructure and services

• Develop and implement security fixes and improvements in collaboration with software engineering teams

• Implement and manage security tools and systems (e.g., SIEM, WAF, EDR)

• Create and maintain security documentation, including policies, procedures, and technical guidelines specific to GPU cloud security