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Enterprise Bot

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About

Enterprise Bot offers enterprise-ready conversational AI solutions powered by LLMs like ChatGPT, Gemini, Llama 2, Claude 3, Mistral, and Amazon Bedrock. Their platform enhances customer and employee support through chatbots, email automation, voice bots, and live chat. Solutions are tailored to various industries (travel, retail, insurance, finance, healthcare) and focus on customer service, sales enablement, and knowledge management. The company emphasizes ease of integration, automation, and multilingual capabilities. They boast high accuracy and ROI improvements based on case studies with major clients.

Platform
Web
Task
conversational ai

Features

chatbot

live chat

knowledge management

sales enablement

customer service

voice bot

email bot

digital coworker support

Job Opportunities

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Enterprise Bot

Conversational Design Expert

Enterprise-ready Conversational AI platform using LLMs for customer and employee support, spanning chat, email, voice, and live chat.

designremoteDEfull-time

Benefits:

  • The opportunity to work with renowned brands and be part of an innovative team at the forefront of conversational AI technology.

  • A dynamic and collaborative work environment that encourages continuous learning and professional growth.

  • Competitive salary and benefits package.

  • Flexible working hours and fun get-togethers.

  • The possibility of joining a startup that is shaping the future

Experience Requirements:

  • Prior experience with project management and a customer success mindset to ensure smooth execution and client satisfaction

Other Requirements:

  • Native language skills in German (ideally Swiss German) and high proficiency in English. Proficiency in French and/or Italian would be appreciated.

  • Ability to work and organize yourself independently and to efficiently manage your tasks and time

  • Strong analytical abilities with excellent written and verbal communication

  • Attention to detail in terms of language and ensuring good data quality

  • Personable and comfortable in communicating and managing meetings with internal and external stakeholders alike

  • Curiosity and willingness to learn about and work with new topics

Responsibilities:

  • Evaluate and manage client requirements for projects

  • Create process flows from client briefing without coding

  • Create AI knowledge bases for our bots without coding

  • Use prompt engineering to manage and improve output quality

  • Provide error and solution analyses ensuring that high quality is met

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Data Scientist

Enterprise-ready Conversational AI platform using LLMs for customer and employee support, spanning chat, email, voice, and live chat.

Benefits:

  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.

  • A competitive salary and scope for further advancement

  • State-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun

Experience Requirements:

  • 2-3 years of experience in the fields of machine learning, deep learning, LLM-based models, NLP, and data science

Other Requirements:

  • Strong skills in Python

  • Hands-on experience in developing & running machine learning applications in production

  • Familiarity with training and serving large language models in production

  • Hands on experience in building and implementing advanced statistical analysis and machine learning and data mining

  • Strong understanding of fundamentals of Computer Science

Responsibilities:

  • The data scientist will be responsible for design and development of deep learning & LLM based models on unstructured and Structured Data.

  • Will focus on not just on designing the algorithm but also on delivering it at scale.

  • Will build and deploy deep learning techniques in production.

  • Design and develop software modules that perform data ingest, data transform, and analytics tasks.

  • Deliver customized solutions in a timely manner.

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