
Decagon

Click to visit website
About
Decagon provides AI customer support agents for enterprises. Their AI agents offer a human-like customer support experience, resolving complex issues and taking actions for customers across all channels. The platform features seamless integrations with existing knowledge bases, tools, and workflows, eliminating the need for traditional decision trees and canned responses. Decagon's AI also offers agent assistance, acting as a copilot to handle mundane tasks and continuously learn from agents. The platform provides AI-powered insights, enabling businesses to identify themes, anomalies, and analyze conversations. Trusted by numerous major companies, Decagon claims to offer faster, cheaper, and smarter customer support solutions.
Platform
Task
Features
• ai copilot
• seamless integrations
• powerful analytics
• generative ai
• personalized responses
• complex issue resolution
• zero-lift integrations
• ai customer support agents
Job Opportunities
Deployment Strategist
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
4+ years of relevant work experience (founder, product manager, engagement manager, account executive, customer success manager, etc.)
Excellent communication, presentation, and interpersonal skills, especially with the ability to manage both internal and customer relationships
Great cross-functional collaboration skills
An orientation towards action & solving immediate problems; while keeping in mind scalability and building repeatable processes to ensure long term success
Other Requirements:
A technical background, and an ability to resonate with technical teams
Responsibilities:
Own every facet of the customer relationship and implementation from pre-sale to post-sale
Manage cross-functional teams across GTM and Engineering/Product
Develop the playbook for working with customers & integrating their feedback into our product decisions
Understand the critical questions customers need to answer and locate their biggest problems
Ensure a successful long-term relationship by identifying and pre-empting customer concerns
Show more details
Field Marketing Manager
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
5+ years of field marketing experience with a B2B SaaS / enterprise software startup
3+ years of experience planning and executing and hosting sponsored events
Excellent attention to detail and operational rigor
The ability to span events across in-person, webinar/virtual, and customer dinners
The ability to span events across awareness (building awareness of Decagon’s brand and getting in front of new leads) and demand generation (driving demos booked)
Other Requirements:
Experience and affinity for evolving projects and experiments into repeatable programs
Outstanding project management skills, the ability to organize and manage multiple priorities, working relationships, cross-functional partners, and vendors while driving timelines and owning the outcome
Familiarity with sales processes and systems
The ability to travel domestically and internationally up to 40%
Responsibilities:
Build out the field marketing function and manage conferences and experiential events from concept to execution
Partner closely with our founding and GTM leadership team to execute on the right portfolio of events to accelerate demand generation pipelines
Work closely with the sales team to ensure we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner
Extend the Decagon brand across different event formats including conferences, executive dinners, webinars, product launch events, and more
Own the outcome of the leads generated and driving high ROI of our events
Show more details
GTM Recruiter
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
3+ years of experience hiring GTM or sales professionals in a talent dense organization
Have operated in a FLC role where responsibilities have ranged from building top of funnel, screening and closing candidates
Understand how to partner with GTM Leaders and Founders alike, influencing both searches and interview processes to arrive at the best hiring outcomes for the company
Other Requirements:
Deep knowledge on the GTM market and an expansive network within it
Understand how to use data to proactively unblock hiring efforts
Have experience building teams in an AI or SaaS company
Responsibilities:
scaling our GTM function, (AEs, SDRs, Marketing, etc.)
partner closely with GTM Leadership and own the candidate funnel from end-to-end in building a world class GTM organization
Show more details
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives

CoSupport AI
Generative AI for Customer Support teams, automating up to 100% of requests.
View Details
Dante AI
AI-powered customer support with AI agents that automate conversations and scale without coding, offering AI chatbots and voice agents for various platforms with flexible pricing.
View DetailsChatbase
Chatbase is a platform for building & deploying AI Agents for your business to handle customer support & drive more revenue. Train AI on your data and connect to your systems.
View Details
Chatwoot
Open-source customer engagement platform for managing conversations and building customer relationships across multiple channels.
View Details
Brainfish
Brainfish is an ambient AI support agent that delivers real-time, guidance and proactive support using computer vision and AI. It helps automate knowledge creation, reduce customer effort, and understand user behavior.
View DetailsFeatured Tools
Songmeaning
Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.
View DetailsWhisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View DetailsGitGab
Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.
View Details
nuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Classmate
Classmate is an AI-powered homework helper providing instant answers, explanations, and undetectable assistance for students in various subjects. It features a Chrome extension and AI sidebar for easy access.
View Details
AIEasyPhoto
AIEasyPhoto is an AI-powered photo tool that transforms your photos for professional headshots, dating profiles, and social media content. Enhance your natural features and create stunning visuals with AI.
View DetailsBlobfish AI
Blobfish AI is a voice AI coaching platform for training call center agents with realistic AI-assisted role-play, custom scenarios, and instant feedback.
View DetailsDarlink AI
Darlink AI is a platform to create and interact with AI girlfriends. Customize their appearance and personality, chat, generate photos, and receive voice messages. It also features AI porn generation and a community Discord server.
View Details
LyricsToSongAI
LyricsToSongAI is an AI Music Generator that creates professional-quality songs from text or lyrics. Generate custom music without needing musical expertise, including features like AI Lyrics and Vocal Removal.
View Details
PixNova AI
PixNova AI is a free AI photo generator and editor, offering tools for face swapping, image enhancement, and object removal. Create stunning photos online effortlessly with a variety of AI-powered features.
View Details
Ad Fetch
Ad Fetch is an AI-powered platform that helps you create stunning ads in minutes, even without design skills. It offers features to create, manage, and optimize ads at scale.
View Details
FileMarket AI
FileMarket AI is a data platform for collecting, validating, and labeling datasets for AI training, leveraging human contributors and AI agents through a Telegram Mini App.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details