Decagon
Click to visit website
About
Decagon provides AI customer support agents for enterprises. Their AI agents offer a human-like customer support experience, resolving complex issues and taking actions for customers across all channels. The platform features seamless integrations with existing knowledge bases, tools, and workflows, eliminating the need for traditional decision trees and canned responses. Decagon's AI also offers agent assistance, acting as a copilot to handle mundane tasks and continuously learn from agents. The platform provides AI-powered insights, enabling businesses to identify themes, anomalies, and analyze conversations. Trusted by numerous major companies, Decagon claims to offer faster, cheaper, and smarter customer support solutions.
Platform
Task
Features
• ai copilot
• seamless integrations
• powerful analytics
• generative ai
• personalized responses
• complex issue resolution
• zero-lift integrations
• ai customer support agents
Job Opportunities
Deployment Strategist
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
4+ years of relevant work experience (founder, product manager, engagement manager, account executive, customer success manager, etc.)
Excellent communication, presentation, and interpersonal skills, especially with the ability to manage both internal and customer relationships
Great cross-functional collaboration skills
An orientation towards action & solving immediate problems; while keeping in mind scalability and building repeatable processes to ensure long term success
Other Requirements:
A technical background, and an ability to resonate with technical teams
Responsibilities:
Own every facet of the customer relationship and implementation from pre-sale to post-sale
Manage cross-functional teams across GTM and Engineering/Product
Develop the playbook for working with customers & integrating their feedback into our product decisions
Understand the critical questions customers need to answer and locate their biggest problems
Ensure a successful long-term relationship by identifying and pre-empting customer concerns
Show more details
Field Marketing Manager
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
5+ years of field marketing experience with a B2B SaaS / enterprise software startup
3+ years of experience planning and executing and hosting sponsored events
Excellent attention to detail and operational rigor
The ability to span events across in-person, webinar/virtual, and customer dinners
The ability to span events across awareness (building awareness of Decagon’s brand and getting in front of new leads) and demand generation (driving demos booked)
Other Requirements:
Experience and affinity for evolving projects and experiments into repeatable programs
Outstanding project management skills, the ability to organize and manage multiple priorities, working relationships, cross-functional partners, and vendors while driving timelines and owning the outcome
Familiarity with sales processes and systems
The ability to travel domestically and internationally up to 40%
Responsibilities:
Build out the field marketing function and manage conferences and experiential events from concept to execution
Partner closely with our founding and GTM leadership team to execute on the right portfolio of events to accelerate demand generation pipelines
Work closely with the sales team to ensure we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner
Extend the Decagon brand across different event formats including conferences, executive dinners, webinars, product launch events, and more
Own the outcome of the leads generated and driving high ROI of our events
Show more details
GTM Recruiter
AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.
Benefits:
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Experience Requirements:
3+ years of experience hiring GTM or sales professionals in a talent dense organization
Have operated in a FLC role where responsibilities have ranged from building top of funnel, screening and closing candidates
Understand how to partner with GTM Leaders and Founders alike, influencing both searches and interview processes to arrive at the best hiring outcomes for the company
Other Requirements:
Deep knowledge on the GTM market and an expansive network within it
Understand how to use data to proactively unblock hiring efforts
Have experience building teams in an AI or SaaS company
Responsibilities:
scaling our GTM function, (AEs, SDRs, Marketing, etc.)
partner closely with GTM Leadership and own the candidate funnel from end-to-end in building a world class GTM organization
Show more details
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Cheerlink
AI-powered customer service platform with chatbot, proactive AI, multi-channel support, and an AI copilot for human agents. Offers free and paid plans.
View Details
CoSupport AI
Generative AI for Customer Support teams, automating up to 100% of requests.
View Details
Tidio
AI-powered customer service platform with live chat, help desk, and automation features. Integrates with various platforms and offers scalable pricing plans.
View Details
Chatbase
Chatbase is the complete platform for building and deploying AI support agents for businesses, designed to deliver magical customer experiences.
View Details
RoboDialog
RoboDialog is an AI customer support agent for websites, designed to convert visitors into customers by providing instant, intelligent assistance around the clock.
View Details
Chatwoot
Open-source customer engagement platform for managing conversations and building customer relationships across multiple channels.
View Details
Ebbot
Ebbot uses AI to automate customer service, providing faster responses, lower costs, and improved customer satisfaction.
View Details
Cohere (now Cardina.com)
Cohere (now Cardina.com) is an AI-powered platform designed to automate customer support, resolve tickets faster, and improve CX efficiency by leveraging AI to provide personalized support and solutions.
View Details
Herodesk
Herodesk is a simple helpdesk tool for small businesses, offering a free and paid plan to manage customer service across various channels and e-commerce platforms.
View Details
DialogGPT
AI-driven support tool to resolve customer queries, collect leads, and drive conversions with your own AI Assistant. Easy 2-minute setup and seamless integration with your website.
View Details
Glia
Glia is a Digital Customer Service platform that unifies digital channels with AI to enhance customer experience for financial institutions.
View Details
Gleap
AI-powered customer support and feedback platform offering chatbot, bug reporting, live chat, roadmaps, knowledge bases, surveys, and marketing automation.
View Details
KeyAI
KeyAI is a LiveChat AI platform offering AI chatbots, team collaboration, and project management tools with various pricing plans and 24/7 support.
View Details
Intaali
Intaali is an AI-powered chatbot that provides immediate assistance to customers, streamlines support, and automates customer relations with intelligent automation.
View Details
Kapture CX
Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.
View Details
Mavenoid
AI-powered product support platform offering virtual assistants, help centers, and analytics to improve customer service and reduce support costs.
View DetailsFreddy AI
Freddy AI is a suite of AI-powered tools from Freshworks that enhances customer service, IT, and CRM software.
View Details
QuickCare
QuickCare is an AI Chatbot that handles customer inquiries seamlessly for webstore owners, freeing up their time to focus on business growth by automating support.
View Details
Ordemio
Ordemio is a plug-and-play AI Support Agent optimized for SaaS and tech companies, integrating with help desks to automate 70% of frontline tickets.
View DetailsFeatured Tools
AI Dubbing
AI Dubbing is a free AI video dubbing tool that uses advanced AI technology to provide natural, smooth, high-quality dubbing services, supporting 20+ languages and 100+ tones.
View Details
AI Image Editor
AI Image Editor is a free online tool to edit, transform, and enhance photos with a text prompt, achieving fast, consistent, high-quality results.
View DetailsSora2 AI Video Generator
Sora2 AI Video Generator is an advanced tool powered by OpenAI's Sora2 technology, creating cinema-quality 1080p videos from text and images with realistic physics and perfect character consistency.
View Details
Animate Image AI
Animate Image AI is a platform that allows you to create captivating animations from your photos. It uses advanced AI technology to bring your photos to life.
View Details
Image To Image
Image To Image is a cutting-edge AI photo generator transforming images with high quality and precise prompt control, offering instant creative evolution.
View Details
AI Make Song
AI Make Song is your ultimate AI song generator and music maker, designed to help anyone create professional-quality AI music free in minutes.
View DetailsCrePal
CrePal is the world's first AI Video Creation Agent, transforming ideas into stunning videos with cutting-edge AI models for planning, imaging, and video generation.
View Details
Yolly AI
Yolly AI is an all-in-one AI video & photo generator that lets you turn a single text prompt into cinema-grade 4K videos or high-resolution images.
View Details
Seedance 1.5
Seedance 1.5 is a next-generation AI video creation tool transforming ideas into stunning 1080p videos with multi-shot narratives, physics-accurate motion, and cinematic quality.
View Details
Unblur Image Online Free
Unblur Image Online Free instantly restores sharpness to blurry photos using AI. Upload JPG, PNG, or WEBP files for clear images in seconds, completely free and no sign-up needed.
View Details
adly.news
adly.news is a free platform that simplifies newsletter advertising, connecting businesses with engaged audiences through ad slots, offering bidding, negotiation, and messaging.
View Details