Decagon favicon

Decagon

Hiring
Decagon screenshot
Click to visit website
Feature this AI

About

Decagon provides AI customer support agents for enterprises. Their AI agents offer a human-like customer support experience, resolving complex issues and taking actions for customers across all channels. The platform features seamless integrations with existing knowledge bases, tools, and workflows, eliminating the need for traditional decision trees and canned responses. Decagon's AI also offers agent assistance, acting as a copilot to handle mundane tasks and continuously learn from agents. The platform provides AI-powered insights, enabling businesses to identify themes, anomalies, and analyze conversations. Trusted by numerous major companies, Decagon claims to offer faster, cheaper, and smarter customer support solutions.

Platform
Web
Keywords
aigenerative aiconversational aicustomer supportenterprise
Task
customer support

Features

• ai copilot

• seamless integrations

• powerful analytics

• generative ai

• personalized responses

• complex issue resolution

• zero-lift integrations

• ai customer support agents

Job Opportunities

Decagon favicon
Decagon

Deployment Strategist

AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.

operationsonsiteSan Francisco, US
$150K - $220K
full-time

Benefits:

  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

Experience Requirements:

  • 4+ years of relevant work experience (founder, product manager, engagement manager, account executive, customer success manager, etc.)

  • Excellent communication, presentation, and interpersonal skills, especially with the ability to manage both internal and customer relationships

  • Great cross-functional collaboration skills

  • An orientation towards action & solving immediate problems; while keeping in mind scalability and building repeatable processes to ensure long term success

Other Requirements:

  • A technical background, and an ability to resonate with technical teams

Responsibilities:

  • Own every facet of the customer relationship and implementation from pre-sale to post-sale

  • Manage cross-functional teams across GTM and Engineering/Product

  • Develop the playbook for working with customers & integrating their feedback into our product decisions

  • Understand the critical questions customers need to answer and locate their biggest problems

  • Ensure a successful long-term relationship by identifying and pre-empting customer concerns

Show more details

Field Marketing Manager

AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.

Benefits:

  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

Experience Requirements:

  • 5+ years of field marketing experience with a B2B SaaS / enterprise software startup

  • 3+ years of experience planning and executing and hosting sponsored events

  • Excellent attention to detail and operational rigor

  • The ability to span events across in-person, webinar/virtual, and customer dinners

  • The ability to span events across awareness (building awareness of Decagon’s brand and getting in front of new leads) and demand generation (driving demos booked)

Other Requirements:

  • Experience and affinity for evolving projects and experiments into repeatable programs

  • Outstanding project management skills, the ability to organize and manage multiple priorities, working relationships, cross-functional partners, and vendors while driving timelines and owning the outcome

  • Familiarity with sales processes and systems

  • The ability to travel domestically and internationally up to 40%

Responsibilities:

  • Build out the field marketing function and manage conferences and experiential events from concept to execution

  • Partner closely with our founding and GTM leadership team to execute on the right portfolio of events to accelerate demand generation pipelines

  • Work closely with the sales team to ensure we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner

  • Extend the Decagon brand across different event formats including conferences, executive dinners, webinars, product launch events, and more

  • Own the outcome of the leads generated and driving high ROI of our events

Show more details

GTM Recruiter

AI-powered customer support agents for enterprises, offering personalized responses, seamless integrations, and valuable insights.

Benefits:

  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

Experience Requirements:

  • 3+ years of experience hiring GTM or sales professionals in a talent dense organization

  • Have operated in a FLC role where responsibilities have ranged from building top of funnel, screening and closing candidates

  • Understand how to partner with GTM Leaders and Founders alike, influencing both searches and interview processes to arrive at the best hiring outcomes for the company

Other Requirements:

  • Deep knowledge on the GTM market and an expansive network within it

  • Understand how to use data to proactively unblock hiring efforts

  • Have experience building teams in an AI or SaaS company

Responsibilities:

  • scaling our GTM function, (AEs, SDRs, Marketing, etc.)

  • partner closely with GTM Leadership and own the candidate funnel from end-to-end in building a world class GTM organization

Show more details

Explore AI Career Opportunities

Social Media

Ratings & Reviews

No ratings available yet. Be the first to rate this tool!

Alternatives

CoSupport AI favicon
CoSupport AI

Generative AI for Customer Support teams, automating up to 100% of requests.

View Details
Dante AI favicon
Dante AI

AI-powered customer support with AI agents that automate conversations and scale without coding, offering AI chatbots and voice agents for various platforms with flexible pricing.

View Details
Chatbase favicon
Chatbase

Chatbase is a platform for building & deploying AI Agents for your business to handle customer support & drive more revenue. Train AI on your data and connect to your systems.

View Details
Chatwoot favicon
Chatwoot

Open-source customer engagement platform for managing conversations and building customer relationships across multiple channels.

View Details
Brainfish favicon
Brainfish

Brainfish is an ambient AI support agent that delivers real-time, guidance and proactive support using computer vision and AI. It helps automate knowledge creation, reduce customer effort, and understand user behavior.

View Details
View All Alternatives

Featured Tools

Songmeaning favicon
Songmeaning

Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.

View Details
Whisper Notes favicon
Whisper Notes

Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.

View Details
GitGab favicon
GitGab

Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.

View Details
nuptials.ai favicon
nuptials.ai

nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.

View Details
Classmate favicon
Classmate

Classmate is an AI-powered homework helper providing instant answers, explanations, and undetectable assistance for students in various subjects. It features a Chrome extension and AI sidebar for easy access.

View Details
AIEasyPhoto favicon
AIEasyPhoto

AIEasyPhoto is an AI-powered photo tool that transforms your photos for professional headshots, dating profiles, and social media content. Enhance your natural features and create stunning visuals with AI.

View Details
Blobfish AI favicon
Blobfish AI

Blobfish AI is a voice AI coaching platform for training call center agents with realistic AI-assisted role-play, custom scenarios, and instant feedback.

View Details
Darlink AI favicon
Darlink AI

Darlink AI is a platform to create and interact with AI girlfriends. Customize their appearance and personality, chat, generate photos, and receive voice messages. It also features AI porn generation and a community Discord server.

View Details
LyricsToSongAI favicon
LyricsToSongAI

LyricsToSongAI is an AI Music Generator that creates professional-quality songs from text or lyrics. Generate custom music without needing musical expertise, including features like AI Lyrics and Vocal Removal.

View Details
PixNova AI favicon
PixNova AI

PixNova AI is a free AI photo generator and editor, offering tools for face swapping, image enhancement, and object removal. Create stunning photos online effortlessly with a variety of AI-powered features.

View Details
Ad Fetch favicon
Ad Fetch

Ad Fetch is an AI-powered platform that helps you create stunning ads in minutes, even without design skills. It offers features to create, manage, and optimize ads at scale.

View Details
FileMarket AI favicon
FileMarket AI

FileMarket AI is a data platform for collecting, validating, and labeling datasets for AI training, leveraging human contributors and AI agents through a Telegram Mini App.

View Details
Smart Cookie Trivia favicon
Smart Cookie Trivia

Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.

View Details