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HiJiffy

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About

HiJiffy is an AI-powered guest communication hub designed to streamline hotel operations and enhance guest experiences. It automates various tasks, from answering FAQs and managing bookings to handling in-stay requests and sending post-stay surveys. The platform integrates with leading hospitality systems and offers omnichannel communication capabilities, covering webchat, social media, messaging apps, SMS, email, and voice. HiJiffy leverages advanced AI features, such as self-learning capabilities, sentiment analysis, and smart property identification, to personalize interactions and optimize performance. The tool is praised for its ability to improve direct bookings, enhance guest satisfaction, reduce operational costs and calls, and improve customer satisfaction scores.

Platform
Web
Task
guest messaging

Features

omnichannel communication

automated responses to faqs

digital check-in

guest reviews automation

upselling campaigns

in-stay requests

chat-based booking

ai-powered guest communication hub

FAQs

What is HiJiffy's AI?

HiJiffy's AI is designed for the hospitality industry, automating guest communication and tasks.

What systems does HiJiffy integrate with?

HiJiffy integrates with PMS, CRM, and booking engines for seamless data flow.

How is HiJiffy priced?

HiJiffy offers plans for various hotel sizes and needs, with pricing dependent on the number of rooms/beds.

Pricing Plans

Basic
EUR99.00 / monthly

Answers to FAQs 24/7

Essential FAQ automation

Booking flow

Webchat widget

Core Console features

Basic Customer Support

Pro
EUR159.00 / monthly

Everything included in Basic

Generative AI Chatbot

Omnichannel Inbox

Unlimited Service

Dedicated Support

Premium
EUR319.00 / monthly

Everything in Pro

AI Digital Concierge

Automated WhatsApp Campaigns

Guest Requests & Tickets

Extended In-Stay Features

Additional Add-ons

Enterprise
Unknown Price

Custom Messaging Campaigns

Custom FAQs topics

Custom Channels

Power BI

Custom Integrations

Custom Reporting & Dashboards

Remove “Powered by HiJiffy”

Job Opportunities

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HiJiffy

Country Lead DACH

HiJiffy's AI-powered platform streamlines hotel operations and improves guest communication across all channels.

saleshybridDEfull-time

Benefits:

  • Flexible working hours

  • Friday afternoons off

  • Competitive salary

  • HiJiffy Perks

  • Remote-first environment

Experience Requirements:

  • More than 6 years of professional experience

  • At least 3 years in hotel tech SaaS B2B sales

  • Proven success in selling to hotels

Other Requirements:

  • Excellent understanding of the DACH hotel industry

  • Fluent in English and German

  • Residing in Germany is strongly preferred

Responsibilities:

  • Lead sales process from prospecting to closing

  • Identify and engage key decision-makers

  • Deliver engaging demos

  • Overcome objections and close deals

  • Transition deals to onboarding team

Show more details

People Associate

HiJiffy's AI-powered platform streamlines hotel operations and improves guest communication across all channels.

Benefits:

  • Flexible working hours

  • Friday afternoons off

  • Competitive salary

  • HiJiffy Perks

  • Remote-first environment

Education Requirements:

  • Degree in Psychology or Business Administration

Experience Requirements:

  • At least 2 years of experience in a similar position

Other Requirements:

  • Fluent in English

  • Work well in a team

  • Reliable, self-motivated

  • Positive and solution-oriented mindset

  • Strong organizational skills

  • Comfortable working in a remote-first organization

Responsibilities:

  • Talent acquisition

  • Recruitment process

  • Onboarding coordination

  • HR records management

  • Addressing team queries

Show more details

Country Lead UK & IRL

HiJiffy's AI-powered platform streamlines hotel operations and improves guest communication across all channels.

Benefits:

  • Flexible working hours

  • Friday afternoons off

  • Competitive salary

  • HiJiffy Perks

  • Remote-first environment

Experience Requirements:

  • More than 6 years of professional experience

  • At least 3 years in hotel tech SaaS B2B sales

  • Proven success in selling to hotels

Other Requirements:

  • Excellent understanding of the UK & IRL hotel industry

  • Fluent in English

  • Residing in the UK is strongly preferred

Responsibilities:

  • Lead sales process from prospecting to closing

  • Identify and engage key decision-makers

  • Deliver engaging demos

  • Overcome objections and close deals

  • Transition deals to onboarding team

Show more details

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