Viqal
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About
Viqal is an AI Virtual Concierge that automates guest communication for Hotels, Holiday Parks, and Hostels via WhatsApp. It provides personalized replies, instant resolutions, and upsells. It helps automate the guest journey from seamless check-ins to personalized upsells and real-time support. It streamlines operations across all hotel properties from a single platform, ensuring consistent guest experiences, reduced costs, and improved efficiency.
Platform
Task
Features
• dedicated support
• integrations
• analytics & reporting
• (centralized) message inbox
• proactive whatsapp campaigns
• concierge builder
• upselling ai automation
• guest journey ai automation
FAQs
What if the integration with my PMS or booking system cannot be set up?
Then you incur no costs. If Viqal is unable to establish the integration with your PMS or booking system within 120 days, the agreement will not activate, and you will not incur any costs.
Are there any additional fees besides the listed prices?
No. However, keep in mind that WhatsApp Business API usage fees apply. See WhatsApp's pricing here
How does Viqal handle data security and guest privacy?
Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted.
What kind of support does Viqal offer?
Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates.
Pricing Plans
Smaller properties
EUR4.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Larger properties
EUR239.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Smaller properties
EUR2.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Larger properties
EUR199.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Smaller properties
GBP3.40 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Larger properties
GBP199.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Smaller properties
GBP1.70 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Larger properties
GBP169.00 / per month• Guest Journey AI Automation
• Upselling AI Automation
• Concierge Builder
• Proactive WhatsApp campaigns
• (Centralized) message inbox
• Analytics & reporting
• Integrations
• Dedicated support
• Unlimited conversations
• Unlimited messages
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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