Guest Guru
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About
GuestGuru AI chatbot automates guest messages on Airbnb, Booking.com, VRBO, or any OTA. It reduces the time spent on guest messaging by answering repetitive FAQs, providing timely check-in instructions, on-demand support, and personalized touches. It integrates with various Property Management Systems (PMS) and can be embedded on direct booking sites. It enhances the guest experience with quick, consistent responses and helps hosts manage multiple properties efficiently.
Platform
Task
Features
• unified inbox
• embeds on direct booking site
• custom tone
• ai drafts replies
• understands 150+ languages
• sms and email alerts
• integrates with pms
• answer queries 24x7
FAQs
What is Autohost mode in GuestGuru?
Autohost is a feature within GuestGuru that, when enabled, autonomously responds to guest messages.
What is SMS Mode in GuestGuru?
SMS Mode in GuestGuru is a feature that, upon activation, sends notifications via SMS or email each time it responds to guest messages.
What is Escalations in Guest Guru?
Escalations is a feature in GuestGuru designed to manage guest messages requiring human intervention or the attention of the Airbnb Host. When activated, it alerts hosts with a message or email about significant guest inquiries that the bot cannot answer.
What is FAQs in GuestGuru?
In GuestGuru, FAQs is a feature where hosts can input information about their listings. The bot utilizes this information to respond to queries from Airbnb guests.
What is Booking Site Embedding?
Booking Site Embedding is a GuestGuru feature that enables the integration of the GuestGuru chatbot into your Direct Booking site. This is achieved by adding a simple HTML or JavaScript script.
What is Property Bot Url?
This feature in GuestGuru allows you to create a unique link to your property-specific bot. You can share this link with guests, enabling them to interact with the bot and ask questions about the property.
Do you offer bulk discounts?
Guest Guru provides volume discounts to hosts with more than 500 units. For more details, please reach out to our Sales team here.
What's the policy on cancellations and refunds?
You’re free to cancel your subscription at any time. However, please note that Guest Guru doesn’t provide refunds.
What is Guest Guru?
It is an AI Chatbot that autonomously replies to guest queries on your listings.
Is Guest Guru shut down or working?
Guest Guru is live under new management.
Does Guest Guru post messages in the PMS inbox?
Yes, it posts a reply to your PMS inbox.
Does it reply to guest messages autonomously?
Yes, it does reply to guest messages autonomously.
How does Guest Guru reply to guest messages, and what is the source of knowledge for its replies?
Guest Guru uses your property information imported from your PMS.
What if a guest asks a question for which Guest Guru doesn’t have answers?
Guest Guru will send you an SMS notifying you about that particular question from the guest.
Does Guest Guru learn from the conversation over time?
Yes, Guest Guru learns from the conversation over time.
Pricing Plans
Superhost
$3.90 / Unit / Month• For additional properties
• AutoHost Mode
• SMS Mode
• Escalations
• FAQs
• Custom tone
• Email Notifications
• Live Chat Support
• Onboarding Assistance
• Booking Site Embedding
Bespoke
Unknown Price• Unlimited
• AutoHost Mode
• SMS Mode
• Escalations
• FAQs
• Custom tone
• Email Notifications
• Live Chat Support
• Onboarding Assistance
• Booking Site Embedding
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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