Kastro
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About
Kastro is an AI chatbot powered by ChatGPT, built to streamline customer support operations. It intelligently handles repetitive questions using your knowledge base and provides built-in safeguards, allowing human support teams to focus on complex issues. The platform also features an AI-enhanced workspace that summarizes conversations, expands replies, rephrases answers, and changes tone with AI assist. Kastro enables the creation of professional help centers, offers typing suggestions for instant answers, and provides a live chat widget. It helps customers find answers themselves, even allowing them to ask questions directly from documentation and suggesting relevant articles as they type. Kastro aims to blend AI and human capabilities for efficient customer interactions.
Platform
Features
• live chat
• white label
• ai workspace
• typing suggestions
• quick replies
• gpt chatbot
• help center
• website crawler
FAQs
Can I try Kastro before purchasing?
Yes, we offer a free plan that you can use to explore Kastro's features and capabilities before making a commitment.
How are messages calculated?
Each reply sent by Kastro with length of [1,500 tokens] is counted as one message. However, messages sent by your operator to customers aren't counted.
What happens when my message credit ends before my subscription renews?
Once your message credits run out, any messages from your customers will be automatically forwarded to an operator, and Kastro won't respond to them.
Do you use ChatGPT (aka gpt-3.5-turbo) or GPT-4?
We currently use gpt-3.5-turbo as default, for our chatbots but GPT-4 is available.
Can I use GPT-4?
Yes, you can use GPT-4, but it will cost four times the normal messages.
Does it work on websites in languages other than English?
Yes, Kastro works on websites in languages other than English.
My company needs a custom integration or custom feature that is not yet supported by Kastro. What should I do?
If you need a custom integration or feature, you can join as an Elite customer, and we can work with you to create a custom pricing plan based on your specific needs.
Pricing Plans
Starter
USD35.00 / per month• 1 Website
• 2,000 AI credit / monthly
• Help center
• 100 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Professional
USD75.00 / per month• 3 Website
• 5,000 AI credit / monthly
• Help center
• 200 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Two month history
• Access to GPT-4
Elite
USD275.00 / per month• 10 Website
• 20,000 AI credit / monthly
• Help center
• Unlimited Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
• Priority support
• Use your own domain for embed scripts
Free
Free Plan• 1 Website
• 100 AI credit / one time
• Help center
• 50 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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