Kastro
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About
Kastro is an AI-powered customer support platform designed to help businesses manage customer interactions more efficiently. It features an AI ChatBot, powered by ChatGPT, that handles repetitive questions using a knowledge base, freeing up human support teams for complex issues. Kastro also offers an AI-enhanced workspace to boost productivity, enabling users to summarize conversations, expand replies, rephrase answers, and change tone with AI assistance. The platform includes a Help Center feature, allowing customers to find answers independently, and integrates typing suggestions to assist users before they even send a message. Kastro aims to streamline customer support operations by combining AI automation with tools for human agents, ensuring faster responses and reduced support volume.
Platform
Features
• live chat
• ai workspace
• typing suggestions
• quick replies
• white labeling
• gpt chatbot
• help center creation
• knowledge base crawler
FAQs
Can I try Kastro before purchasing?
Yes, we offer a free plan that you can use to explore Kastro's features and capabilities before making a commitment.
How are messages calculated?
Each reply sent by Kastro with length of 1,500 tokens is counted as one message. However, messages sent by your operator to customers aren't counted.
What happens when my message credit ends before my subscription renews?
Once your message credits run out, any messages from your customers will be automatically forwarded to an operator, and Kastro won't respond to them.
Do you use ChatGPT (aka gpt-3.5-turbo) or GPT-4?
We currently use gpt-3.5-turbo as default, for our chatbots but GPT-4 is available.
Can I use GPT-4?
Yes, you can use GPT-4, but it will cost four times the normal messages.
Does it work on websites in languages other than English?
Yes, Kastro works on websites in languages other than English.
My company needs a custom integration or custom feature that is not yet supported by Kastro. What should I do?
If you need a custom integration or feature, you can join as an Elite customer, and we can work with you to create a custom pricing plan based on your specific needs.
Pricing Plans
Starter
$35.00 / per month• 1 Website
• 2,000 AI credit / monthly
• Help center
• 100 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Professional
$75.00 / per month• 3 Website
• 5,000 AI credit / monthly
• Help center
• 200 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Two month history
• Access to GPT-4
Elite
$275.00 / per month• 10 Website
• 20,000 AI credit / monthly
• Help center
• Unlimited Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
• Priority support
• Use your own domain for embed scripts
Free
Free Plan• 1 Website
• 100 AI credit / one time
• Help center
• 50 Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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