Kastro
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About
Kastro is an AI-first customer support solution that utilizes ChatGPT technology to streamline customer interactions. The platform effectively handles 80% of customer support inquiries, allowing teams to concentrate on more complex issues. With features like a GPT chatbot for automating responses, an AI workspace for productivity enhancements, a help center for customer self-service, and typing suggestions that assist users in real-time, Kastro aims to improve both customer experience and team efficiency. It offers flexible pricing plans, including a free version, and is noted for easy integration and setup.
Platform
Task
Features
• lead generation
• live chat
• white label
• customer insights
• ai workspace
• typing suggestions
• quick replies
• reporting
• gpt chatbot
• help center
• website crawler
• code assistant
• ai offline support
FAQs
Can I try Kastro before purchasing?
Yes, we offer a free plan that you can use to explore Kastro's features and capabilities before making a commitment.
How are messages calculated?
Each reply sent by Kastro with length of 1,500 tokens is counted as one message. Messages sent by your operator to customers aren't counted.
What happens when my message credit ends before my subscription renews?
Once your message credits run out, messages from customers will be automatically forwarded to an operator.
Do you use ChatGPT (aka gpt-3.5-turbo) or GPT-4?
We currently use gpt-3.5-turbo as default, but GPT-4 is also available.
Can I use GPT-4?
Yes, but it will cost four times the normal messages.
Does it work on websites in languages other than English?
Yes, Kastro works on websites in languages other than English.
My company needs a custom integration or feature that is not yet supported by Kastro. What should I do?
If you need a custom integration or feature, you can join as an Elite customer, and we can develop a custom pricing plan.
Pricing Plans
Free
Free Plan• 1 Website
• 100 AI credit / one time
• Help center with 50 articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Starter
USD35.00 / per month• 1 Website
• 2,000 AI credit / monthly
• Help center with 100 articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
Professional
USD75.00 / per month• 3 Websites
• 5,000 AI credit / monthly
• Help center with 200 articles
• Access to GPT-3.5
• Typing suggestions
• Two month history
• Access to GPT-4
Elite
USD275.00 / per month• 10 Websites
• 20,000 AI credit / monthly
• Unlimited Help center articles
• Access to GPT-3.5
• Typing suggestions
• Unlimited history
• Access to GPT-4
• Priority support
• Custom domain
• Remove Kastro branding
• Custom integrations
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