LiveChatAI
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About
LiveChatAI is an advanced AI chatbot designed to revolutionize customer support by resolving up to 70% of common queries instantly. This frees up human support teams to focus on more complex issues, enhancing efficiency and customer satisfaction. The platform allows businesses to create AI agents trained on their specific data from various sources including websites, PDFs, text, and Q&A, with AI Boost technology for intelligent content processing. It supports over 95 languages and offers 24/7 assistance. Key features include AI Actions for automating workflows, comprehensive customization options for branding, human-supported live chat with seamless handoffs, and robust lead data collection through contacts, attributes, and segments. LiveChatAI integrates with popular tools like WhatsApp, Slack, Zapier, and provides API access. With a simple 5-step onboarding process, it's designed to be easy to implement and scale, transforming how brands interact with their customers.
Platform
Features
• ai actions for workflow automation
• ai-powered customer support chatbot
• multi-platform deployment (web, mobile, integrations)
• lead capture, contact attributes, and segmentation
• customization and branding options
• human-supported live chat and handoffs
• trainable with custom data sources (websites, pdfs, text, q&a)
• 70% automatic query resolution
FAQs
How does the "Unlimited Messages" feature work?
With our "Unlimited Messages" feature, you have the freedom to send as many messages as you need when you integrate your own OpenAI API key. If you choose not to use your own OpenAI API, you'll still benefit from up to 15,000 to 20,000 GPT-4o messages per month included with your plan.
What are "Unlimited Data Sources" and how much data can I use?
"Unlimited Data Sources" allows you to add content to your chatbot to various data inputs like help website, pdf, texts and more, up to a limit of 10 million characters in total.
What is GPT-4o, and why is it better than other GPT models?
GPT-4o is an optimized variant of the GPT-4 model, designed for higher efficiency and scalability in handling tasks across various domains. It offers faster performance, reduced resource usage, strong contextual understanding, and safety features.
What does "seats" mean in LiveChatAI's pricing plans?
In LiveChatAI's pricing plans, a "seat" refers to the number of users or agents who can access and use the platform. Each seat represents an individual account with its own login and access to the LiveChatAI dashboard.
What is included in the "Expert" plan's "Remove Branding" feature?
The "Remove Branding" feature in the Expert plan allows you to present the AI bot as your own, without any of our branding. This offers a seamless experience for your users and aligns the bot's presence with your brand's identity.
Is customer support available for all plans?
Yes, we offer customer support for all our plans. The level of support escalates from basic email support for the Basic plan, to priority support for the Professional and Business plans, up to 24/7 support for our Enterprise customers.
Is there a discount for annual subscriptions?
Yes, we offer 2 months free discount for customers who commit to an annual subscription. You can easily subscribe annual plans with click the tab on the pricing page.
Pricing Plans
Basic
USD39.00 / per month• 4K Message Credits
• 5M characters Data Sources
• 1 Human Agent Access
• 1 AI Chatbot
• Email Notification for Human Support
• Collect lead data
• Voice Dictation
• Chatbot customization
• Multiple messenger embed options
• AI Suggestions
Pro
USD89.00 / per month• 10K Message Credits
• 10M characters Data Sources
• 2 AI Chatbots
• AI Actions for workflow automations
• Messenger logo widget
• Human Agent Access
• Email Notification for Human Support
• Collect lead data
• Voice Dictation
• Chatbot customization
Advanced
USD189.00 / per month• 15K Message Credits + OpenAI API Key
• Custom OpenAI API Key for Unlimited Messages
• 3 Human Agents
• 5 AI Chatbots
• WhatsApp Integration
• Make.com Integration
• Slack/Zapier Integrations
• API Access
• AI Boost & Q/A Generation
• Expanded LLM Models
Expert
USD389.00 / per month• 20K Message Credits + OpenAI API Key
• Custom OpenAI API Key for Unlimited Messages
• 6 Human Agents
• 10 AI Chatbots
• Advanced Analytics
• Unbranded Chatbot
• WhatsApp Integration
• Make.com Integration
• Slack/Zapier Integrations
• AI Boost & Q/A Generation
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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