Automate customer support, sales, and recruitment with autonomous AI agents that handle 50+ languages and execute real-world actions across multiple channels.
LiveChatAI
Resolve 70% of customer support queries instantly with AI chatbots trained on your data. Scale efficiency with human handoff, 24/7 support, and 95+ languages.
Free plan available
$39/mo
About LiveChatAI
LiveChatAI is an artificial intelligence platform designed to streamline customer service by deploying chatbots trained on specific business data. By crawling websites or importing documents like PDFs, text files, and Notion pages, the tool creates a comprehensive knowledge base that the AI agent uses to answer customer questions with high accuracy. The primary objective of the system is to resolve up to 70% of common support queries automatically, which allows human support teams to focus their efforts on more complex or high-priority tasks that require a personal touch. The platform operates with a no-code interface, enabling users to set up a functional support agent in roughly 15 minutes. Beyond simple text responses, LiveChatAI features "AI Actions," which allow the bot to integrate with external tools such as Shopify for order management or WhatsApp for mobile communication. It also provides a dedicated live chat inbox where human agents can intervene if the AI encounters an issue it cannot solve. This human handoff feature includes automatic email notifications to ensure that critical customer inquiries are handled promptly by the team. This tool is particularly beneficial for small to mid-sized businesses, e-commerce stores, and technical support departments that experience high volumes of repetitive questions. Because it supports over 95 languages, it is a viable solution for international companies seeking to offer localized support without the overhead of a multilingual staff. The system also includes lead qualification and contact segmentation features, which automatically organize visitors based on their attributes—such as total spend or subscription plan—enabling more personalized and context-aware interactions. LiveChatAI distinguishes itself by offering access to a wide variety of large language models, including GPT-4o, Claude 3.5 Sonnet, and Llama 3.1, giving businesses the flexibility to choose the model that fits their performance needs. It integrates proprietary "AI Boost" technology to help the AI better understand context and clean up source data, such as fixing pronouns or formatting. The inclusion of a forever-free plan makes it accessible for startups to test functionality before scaling to higher tiers that offer API access and unbranded solutions.
LiveChatAI pros & cons
Pros
- Resolves up to 70% of customer support queries automatically.
- Supports over 95 languages for seamless global customer service.
- Fast 15-minute setup requires no technical or coding skills.
- Provides access to advanced models like GPT-4o and Claude 3.5 Sonnet.
- Includes a forever-free plan for small projects or testing.
Cons
- Free plan is limited to only 250 message credits per month.
- Advanced analytics features are only available on the top-tier Expert plan.
- Removing the LiveChatAI branding requires the highest pricing level.
- Message credits are capped across all standard plans unless using a custom API key.
LiveChatAI use cases
- E-commerce store owners can automate order tracking and product questions on Shopify and WhatsApp to reduce support overhead.
- SaaS founders can train the bot on their documentation portal to provide instant, 24/7 technical answers to users.
- Customer success managers can use segments to group users by plan type and provide personalized AI responses.
- Agencies can capture lead information during chat and export it via CSV directly into their CRM or marketing tools.
LiveChatAI features
- 95+ language support
- contact segmentation
- custom data training
- website crawling & notion import
- lead capture & qualification
- multi-llm access
- ai actions workflow automation
- human handoff inbox
LiveChatAI pricing
Is LiveChatAI free? Yes, LiveChatAI has a free plan, and paid plans start at $39 / month.
Free
Free
- 250 Message Credits
- 500K Characters
- 1 Chatbot
- 1 Seat
- Live Chat Inbox
- AI Actions
- Basic Analytics
Basic
$39 / month
- 4,000 Message Credits
- 5M Characters
- 1 Chatbot
- 1 Seat
- Lead Capture
- Integrations
- Email Notifications
Pro
$89 / month
- 10,000 Message Credits
- 10M Characters
- 2 Chatbots
- 1 Seat
- Advanced LLM Access
- Messenger logo widget
- AI Suggestions
Advanced
$189 / month
- 15,000 Message Credits
- 10M Characters
- 5 Chatbots
- 3 Seats
- API Access
- AI Boost & Q/A Generation
- Custom OpenAI API Key
Expert
$389 / month
- 20,000 Message Credits
- 10M Characters
- 10 Chatbots
- 6 Seats
- Advanced Analytics
- Unbranded
- Voice Dictation
LiveChatAI FAQs
How long does it take to set up a chatbot?
The setup process is designed to be completed in about 15 minutes. Users can import their data sources and go live without writing any code.
What data sources can I use to train the AI?
You can train your chatbot using website URLs (crawling), uploaded PDFs, text files, Notion pages, and YouTube video content.
Can a human agent take over the conversation?
Yes, the platform includes a live chat inbox for human handoff. When the AI reaches its limit, it can notify human agents via email to take over.
How many languages does the chatbot support?
LiveChatAI supports communication in over 95 languages, allowing businesses to provide 24/7 support to customers around the globe in their native tongue.
What are AI Actions?
AI Actions allow the chatbot to perform tasks beyond simple chat, such as integrating with Shopify to automate order queries or connecting with WhatsApp for support.
Ratings & reviews
No reviews yet. Be the first to share how LiveChatAI worked for you.
Alternatives to LiveChatAI
View all alternatives
Reduce support costs and boost e-commerce sales with 24/7 AI chatbots powered by Claude and GPT, featuring easy Shopify integration and flexible BYO API pricing.
Deliver human-like customer service and automate complex enterprise workflows with an agentic voice AI platform designed for regulated industries and contact centers.
Provide instant automated support to your website visitors using this AI-powered chatbot embedding platform designed for seamless integration and better UX.
Provide instant customer support and resolve tickets automatically with a custom AI-powered chatbot designed to boost satisfaction for businesses of all sizes.
Enhance customer service operations with enterprise AI agents that automate call routing and identity verification while maintaining 96% accuracy and 24/7 support.
Improve customer relationships and automate support 24/7 using AI-powered conversational agents that handle text, voice, and email across multiple channels.
Streamline business operations and elevate customer service with multichannel AI agents designed for retail, healthcare, and HR using modular architecture.
Automate up to 30% of customer service workflows with AI agents that handle chat, email, and WhatsApp while keeping humans in control for complex resolutions.
Sponsored tools
Test your knowledge in live multiplayer Jeopardy-style trivia battles with AI-assisted grading that recognizes correct answers even with spelling mistakes.
Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.
Create full vocal songs, instrumental tracks, and stem splits in seconds using intuitive text prompts, custom lyrics, and advanced AI music models.
Swap characters, backgrounds, or styles in any video while preserving original motion and camera paths. Perfect for digital marketers and creators.