Benefits:

• Flexible working hours

• Working from home

• Generous PTO

• Sabbatical leave

• Healthy snacks at the office (where applicable)

Experience Requirements:

• Ability to work with APIs

• Familiarity with JavaScript (TypeScript, Node.js, build tools)

• Knowledge of HTML and CSS

• Experience with web development tools (Git, Postman)

Responsibilities:

• Advise customers on technical solutions and architecture

• Provide responsive support to customers via chat and online sessions

• Report customer feedback

Experience Requirements:

• Previous experience in administrative or support roles preferred.

• Excellent organizational and multitasking abilities.

• Strong attention to detail and accuracy in work

Responsibilities:

• Assist in planning and executing events, trade shows, and webinars.

• Handle customer inquiries and complaints.

• Perform data cleaning and entry.

• Assist with collecting and compiling customer feedback.

• Process expense reports and manage budget tracking.

Benefits:

• 100% remote work with flexible hours

• A dynamic and supportive work environment

• Opportunities for professional growth and development

• Competitive salary and benefits package

Education Requirements:

• Bachelor’s degree in Business Administration, Finance, or related field. Relevant experience may be considered in lieu of a degree

Experience Requirements:

• Proven experience in operations management, preferably in a remote setting

• Strong understanding of financial management, operational processes, and customer support

• Excellent organizational and leadership abilities

• Exceptional communication and interpersonal skills

• Ability to work independently and manage multiple priorities in a fast-paced environment

Other Requirements:

• Residency in Ireland is mandatory

• Familiarity with digital tools and platforms for remote work

Responsibilities:

• Oversee and manage daily operational and financial activities to ensure efficiency and effectiveness

• Monitor financial transactions and budget to ensure the financial health of the organization

• Implement and maintain operational best practices, optimizing processes for better efficiency

• Lead customer support efforts, ensuring high satisfaction and timely resolution of customer inquiries and issues

• Collaborate with different teams to align operational strategies with overall business goals

Other Requirements:

• EN speaking

Responsibilities:

• Customer Success Manager

Education Requirements:

• Bachelor's degree in business administration, management, or related field preferred

Experience Requirements:

• Proven experience as an Office Manager or similar administrative role

Other Requirements:

• Strong organizational and multitasking skills

• Excellent written and verbal communication skills

• Proficiency in office software (e.g., MS Office Suite, Google Workspace)

• Attention to detail

Responsibilities:

• Oversee day-to-day office operations

• Provide administrative support

• Assist with financial management

• Support HR functions

• Plan and coordinate events and meetings

Education Requirements:

• Bachelor’s degree in E-commerce or a related business field

Experience Requirements:

• Preferably have at least 1-2 year of relevant work experience to e-commerce business

Other Requirements:

• Must be a native of the Philippines

• Adhere to the company’s Off/Leave policy

• Commit to an 8-hour workday, with fixed hours from 9:30 AM to 6:30 PM SG time

• Be able to work at the client’s workplace (BGC Taguig)

• College Graduate

• Demonstrate excellent spoken and written fluency in English

• Can provide English proficiency certificate

Responsibilities:

• Enhance the company’s market competitiveness by strategically sourcing and comparing products from various channels

• Engage in negotiations with suppliers

• Market Analysis monitor market trends and identify opportunities to source low-cost products that align with the company’s quality standards

Education Requirements:

• College graduate is a must but those with relevant experience will be considered

Experience Requirements:

• Minimum of 3 years of work experience, including at least 1 year in a management role (e.g.,team leader or supervisor)

Other Requirements:

• Above average communication skills

• Preferred: Familiarity with Human Intelligence Tasks

• Amenable to work on shifting schedule

• Must be willing to work on-site in our office located at Imus, Cavite

Responsibilities:

• Lead and supervise the team for annotation project

• Proven ability to coach team members and enhance their performance

• Strong team-building skills and the ability to manage staff turnover effectively

• Experience to monitor and report on team performance and KPIs

• Proficiency settlement processing and other administrative tasks

Education Requirements:

• Bachelor’s degree

• English B1 Level

• Better with PMP certificate

Experience Requirements:

• Relevant work experience of 3 years is required

Other Requirements:

• Proficient in written and oral communication skills in both English and Filipino

• A team player and enjoys working with other people

• Experienced in interacting with clients of different nationalities

• Can easily adapt to change

• Objective when it comes to tasks and makes sure that all goals are met upon completion

• Willing to work overtime if the situation is called for

• Can multitask and work even under pressure

• Always aims for the improvement of self as well as work

• Experience in content moderation management or text or image annotation management experience, with 500+ team management experience

Responsibilities:

• Operation Management

• Project Management

Education Requirements:

• BS or BA degree from an accredited university or equivalent work experience preferred

Experience Requirements:

• 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication

Other Requirements:

• Experience with stakeholder management in a project-based environment

• Demonstrated efficient time management and organizational skills

• Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)

• Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.

• Commitment to quality (being able to follow processes and contribute to their improvements)

• Agility and a service orientated approach

• Ability to pick up new tools and systems quickly

• Can multitask and work even under pressure

• High attention to details to deliver projects with precision and accuracy

• Proficiency in English, with excellent oral and written communication skills

• Ability to communicate in other languages is a bonus (especially written communication)

Responsibilities:

• Project Management

• Communication

• Project Administration

• Data analysis

Education Requirements:

• BS or BA degree from an accredited university or equivalent work experience preferred

Experience Requirements:

• Minimum 1-2 years work experience in a metric -driven setting working in a production, operation, or call center environment is desired

Other Requirements:

• Advanced Excel skills required

• Experience managing and prioritizing large volumes of email correspondence

• Experience with a Windows operating system and Office suite of products

• Proficient in English. Excellent oral and written communication skills

• Bi-lingual in a second language is a bonus

• Experienced in delivering exceptional customer service

• Excellent analytical skills including ability to proactively identify problems, gather information and set course of action

• Open to work at Lancaster New City, Imus, Cavite

• Candidates must be amenable to work on a shifting schedule

Responsibilities:

• Crowd Operations Management

• Where necessary, complete additional tasks as assigned

Education Requirements:

• Bachelor’s degree in a relevant field such as Data Science, Business Analytics, Economics, or related

Experience Requirements:

• 5-7 years of experience in analytics, with a focus on consulting or business strategy

Other Requirements:

• Strong slant to being inquisitive, asking tough questions, and seeking insights to drive business outcomes

• Strong leadership and team management experience, with a proven ability to mentor and develop talent

• Proficient in analytics tools such as Excel, SQL, Python, R, or similar

• Experience working with BI tools such as Tableau, Power BI, or Looker

• Strong communication and presentation skills, with the ability to explain complex data to non-technical stakeholders

• Strategic thinker with a problem-solving mindset and the ability to work in a fast-paced, remote environment

Responsibilities:

• Lead and manage a team of data analysts, providing mentorship, guidance, and support for their professional development

• Oversee analytics projects from inception to completion, ensuring timely and accurate delivery of insights

• As a leader of a internal business support function & work closely with cross-functional teams to identify business opportunities and provide data-driven recommendations

• Conduct deep-dive analyses into complex data sets to uncover trends, insights, and opportunities

• Present findings and recommendations to senior leadership and stakeholders in a clear, actionable manner

Education Requirements:

• Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred

Experience Requirements:

• Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred

Other Requirements:

• Ability to analyze data, draw insights, and develop client-facing reports

• Strong communication skills and ability to manage relationships with internal and external stakeholders

• High level of ownership with the ability to thrive in a fast-paced, dynamic environment

• Passion for the AI industry and understanding of AI technologies including LLMs

Responsibilities:

• Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan

• Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget

• Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics

• Manage and escalate risks, and undertake recovery actions as necessary

• Provide clear communications to internal and external stakeholders

Education Requirements:

• Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred

Experience Requirements:

• Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred

Other Requirements:

• Ability to analyze data, draw insights, and develop client-facing reports

• Strong communication skills and ability to manage relationships with internal and external stakeholders

• High level of ownership with the ability to thrive in a fast-paced, dynamic environment

• Passion for the AI industry and understanding of AI technologies including LLMs

Responsibilities:

• Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan

• Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget

• Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics

• Manage and escalate risks, and undertake recovery actions as necessary

• Provide clear communications to internal and external stakeholders

Education Requirements:

• Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred

Experience Requirements:

• Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred

Other Requirements:

• Ability to analyze data, draw insights, and develop client-facing reports

• Strong communication skills and ability to manage relationships with internal and external stakeholders

• High level of ownership with the ability to thrive in a fast-paced, dynamic environment

• Passion for the AI industry and understanding of AI technologies including LLMs

Responsibilities:

• Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan

• Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget

• Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics

• Manage and escalate risks, and undertake recovery actions as necessary

• Provide clear communications to internal and external stakeholders

Education Requirements:

• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus

Experience Requirements:

• 5 years minimum senior management experience working in a metrics driven setting

• 5 years’ experience in a client facing role

• 10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants

Other Requirements:

• Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes

• Understanding of natural language processing, machine learning, and deep learning techniques

• Experience with real-world AI applications or products

• Strong project management skills, including project planning, resource allocation, risk management, and problem-solving.

• Excellent leadership abilities with experience in managing and developing high-performing teams.

• Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion

• Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution

• Demonstrated time management and organizational skills with attention to details

• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization

• Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget

• Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously

Responsibilities:

• Client Engagement

• Team management

Education Requirements:

• BS or BA degree from an accredited university or equivalent work experience preferred

Experience Requirements:

• 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication

Other Requirements:

• Experience with stakeholder management in a project-based environment

• Demonstrated efficient time management and organizational skills

• Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)

• Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.

• Commitment to quality (being able to follow processes and contribute to their improvements)

• Agility and a service orientated approach

• Ability to pick up new tools and systems quickly

• Can multitask and work even under pressure

• High attention to details to deliver projects with precision and accuracy

• Proficiency in English, with excellent oral and written communication skills

• Able to communicate in other languages is a bonus (especially written communication)

Responsibilities:

• Project Management

• Communication

• Project Administration

• Data analysis

Education Requirements:

• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus

Experience Requirements:

• 5 years minimum senior management experience working in a metrics driven setting

• 5 years’ experience in a client facing role

• 10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants

Other Requirements:

• Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes

• Understanding of natural language processing, machine learning, and deep learning techniques

• Experience with real-world AI applications or products

• Strong project management skills, including project planning, resource allocation, risk management, and problem-solving

• Excellent leadership abilities with experience in managing and developing high-performing teams

• Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion

• Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution

• Demonstrated time management and organizational skills with attention to details

• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization

• Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget

• Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously

Responsibilities:

• Oversee end-to-end project delivery for Client Delivery Solutions, including but not limited to data creation, evaluation, and annotation projects, ensuring adherence to project timelines, budget, and quality standards

• Establish, execute, and adjust delivery strategies in a fast-paced and continuously evolving business environment

• Oversee project goals, objectives, and deliverables in collaboration with stakeholders

• Lead a team of delivery professionals, providing guidance, mentorship, and support to ensure successful project completion

• Regularly communicate updates and status reports to executive management and relevant stakeholders

Education Requirements:

• BS or BA degree from an accredited university or equivalent work experience preferred

Experience Requirements:

• 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication

Other Requirements:

• Experience with stakeholder management in a project-based environment

• Demonstrated efficient time management and organizational skills

• Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)

• Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.

• Commitment to quality (being able to follow processes and contribute to their improvements)

• Agility and a service orientated approach

• Ability to pick up new tools and systems quickly

• Can multitask and work even under pressure

• High attention to details to deliver projects with precision and accuracy

• Proficiency in English, with excellent oral and written communication skills

• Able to communicate in other languages is a bonus (especially written communication)

Responsibilities:

• Project Management

• Communication

• Project Administration

• Data analysis

Benefits:

• Autonomy and Ownership

• Competitive Compensation

• Health Coverage

• Retirement Plan

• Time Off

Experience Requirements:

• 7-10 years of demonstrated success in high-ambiguity, fast-paced environments, ideally at a mix of startups and scaled organizations

Other Requirements:

• Proven ability to manage cross-functional initiatives with a bias for execution and results

• Strong analytical mindset with the ability to derive actionable insights from complex data

• Excellent communication and leadership skills to align and inspire diverse teams

• Proficiency in financial modeling, forecasting, and reporting tools

Responsibilities:

• Lead the operational framework for optimizing the entire customer journey, from acquisition to retention and expansion

• Develop and manage data management systems to ensure accuracy, insights, and impactful decision-making

• Align sales, marketing, and customer success teams around cohesive strategies and execution plans

• Drive revenue forecasting, reporting, and insights to support the leadership team in strategic planning

• Lead financial planning, budgeting, and cash-flow management to ensure fiscal responsibility Establish and monitor company-wide KPIs and board-level metrics, delivering insights for continuous improvementIdentify and implement process improvements to increase efficiency and reduce operational bottlenecksCollaborate with the co-founders to design and enforce best-in-class governance and compliance practices

Benefits:

• Ownership

• Competitive Compensation

• Health & Retirement

• Time Off

• Parental Leave

Experience Requirements:

• 7-10 years of experience in People Operations or HR, with deep expertise in talent management, organizational design, employee relations, and performance management

• Proven success in a solutions-oriented, high-growth environment, ideally in startups

Other Requirements:

• Analytical and solutions-focused mindset with the ability to use data to drive decision-making

• Exceptional communication and facilitation skills to inspire and align teams

• Strong ability to coach managers, foster employee engagement, and enhance team performance through feedback and development

• Deep understanding of change management and the nuances of retaining and scaling talent in fast-paced environments

Responsibilities:

• Collaborate with leadership on talent planning, organizational design, retention strategies, and change management

• Use people data to uncover trends, identify risks, and proactively address retention challenges

• Design and execute programs to ensure top talent stays engaged and supported

• Lead efforts to design a culture of transparency, candid feedback, and meritocracy

• Support the 360° performance review process, including manager calibrations, compensation planning, and hosting training sessions and office hours Devise and implement development plans to support employee growth and enhance team performanceProvide coaching and tools to managers to lead through change, manage performance effectively, and boost employee engagementBuild scalable processes for hiring, onboarding, performance reviews, and compensation planningCreate and manage initiatives to enhance diversity, equity, and inclusionProvide targeted support for performance management, ensuring managers are equipped to handle complex challenges