Benefits:

• A highly competitive compensation package

• The chance to be a key player at a startup that’s growing fast and revolutionizing the healthcare space

• An incredibly international team of smart and supportive people

Education Requirements:

• Last year of Engineering, IT, Administration or International Business

Other Requirements:

• Advanced and fluid English

• Analytical mindset

• Customer empathy and great service attitude

• Excellent written and verbal communication

• Data analysis - SQL basic experience (or willing to learn)

• A high degree of organizational skills

• Self-driven and proactive

Responsibilities:

• Interpret data, analyze results from trials and provide ongoing reports

• Identify, analyze, and interpret trends or patterns from the customer base

• Build forecasts, recommendations, and strategic/tactical plans based on business needs and market knowledge

• Handle all US and LATAM customer support cases globally through phone and email submissions

• Support ticket documentation

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management

Other Requirements:

• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.)

• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers

• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery

• Solid experience in risk management, issue resolution, and stakeholder management

• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles

• A customer-centric mindset with a focus on delivering exceptional results

Responsibilities:

• Project Planning & Execution

• Stakeholder Coordination

• Documentation & Reporting

• Risk Management

• Quality Assurance & Testing

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management positions a plus

Other Requirements:

• Outstanding ability to take a consultative approach, communicate and nurture positive business relationships

• Accountability, and personal organization are essential, project management skills and agile methodology are a plus

• Experience in leading a diverse group and training each according to needs and core values

• Both a leader and a do-er, able to be both strategic and effective at execution

• Strong business acumen and executive presence to convey credibility at all stages

• Technology savvy, and an innovative problem solver

Responsibilities:

• Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem

• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management

• Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers need

• Be the expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers

• Build and maintain strong relationships with key stakeholders and influencers at our client

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ Years of Experience as an Executive Partner to multiple stakeholders on the Leadership Team

Other Requirements:

• Experience working in a fast paced and every changing environment

• Strong attention to detail and organization

• Ability to navigate ambiguity and utilize first principles thinking

Responsibilities:

• Be the primary support and go-to for Federato’s COO, CRO + CTO

• Heavy calendar management using Google calendar in a rapid and ever-changing environment

• Coordinate both internal and external conference calls, meetings, and events

• Set up travel and accommodations when needed

• Plan and execute on-site and off-site meetings, dinners, and events for the team

Benefits:

• Focus on growth

• Valuable work and practical growth

• Results-oriented, flexible working hours

• Comprehensive talent cultivation system

• Regular internal learning and exchange meetings, collaboration with technical experts and access to documentation and materials, business innovation, participation in international conferences, fair and just reward system

Responsibilities:

• Familiar with internal project management processes; assist in project management execution and tracking; help optimize project management processes and documentation

• Familiar with the use of various project management tools and provide accurate feedback and sorting of content

• Use good communication and management skills to maintain communication with various internal and external needs and risks

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 2 years minimum experience working in call centers, preferably in a financial service context, coordinating across borders and timezones

• Proven experience balancing the needs of various stakeholders to deliver results

• Comfortable giving feedback both positive and negative to drive success

• Expert level knowledge of project management and best practices

• Familiarity with customer support tech stacks (Zendesk, Five9, WFM tools, 2-factor tools, etc.)

Other Requirements:

• Exemplary communication skills across all mediums and with all levels of stakeholder

Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with stakeholders in Systems, Shared Services, Operations Delivery, and Client Support

• Develop detailed project plans, including timelines, resource allocation, and deliverables

• Execute projects according to plan, proactively managing risks and issues

• Track project progress, monitor performance, and provide regular updates to stakeholders

• Collaborate effectively with cross-functional teams, including Product, Engineering, Compliance, and Customer Operations

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 5 years of related professional experience (Customer Support, Client Success, Project Management, Change Management, Operations, Implementation/Onboarding) at a high growth SaaS company

• Entrepreneurial self-starter who takes real ownership and delivers high-quality work, always looking to improve further

• Ability to forge strong relationships with business partners at all levels of the organization

• Ability to translate GTM strategies and complex business problems into actionable requirements and project milestones

• Ability to drive significant change initiatives across Client Success, scaling processes in a high growth company

Other Requirements:

• Excellent quantitative and analytical skills with the ability to tell a story using data

• Strong communication and interpersonal skills

• Proven experience using Client Success Platforms such as Salesforce, Gainsight, Catalyst and Churnzero

• Proven ability to utilize advanced Excel / Google Sheets formulae and techniques

Responsibilities:

• Ensure accuracy and precision of operational activities facilitated by the Client Success Strategy and Operations team

• Aid in the upkeep and data accuracy of critical systems such as Salesforce, Client Success Platforms, and Jira

• Exhibit ownership of processes and projects, and demonstrate expertise in managing operational workflows, especially with regards to Catalyst

• Establish yourself as a subject matter expert on Client Success data, processes, and tools

• Promote uniformity in tools and processes to enhance efficiency in areas of responsibility amongst our cross functional stakeholders such as Sales, Channel, and Marketing

Benefits:

• Competitive remuneration package

• Healthcare

• Education support

• Leave benefits

Education Requirements:

• Bachelor's degree in HR, Business Administration, or equivalent

• Preference for Master's degree holders

Experience Requirements:

• 10+ years of progressive experience in L&D

• Proven track record in designing and delivering impactful L&D programs

Other Requirements:

• Strong strategic thinking

• Expertise in learning technologies

• Exceptional facilitation and communication skills

• Data-driven mindset

• Strong collaboration and relationship-building skills

• Proficient in learning management systems (LMS)

• Proficient in learning technologies

• Excellent organizational and leadership skills

Responsibilities:

• Develop and implement strategic L&D programs

• Conduct Learning Needs Analyses (LNAs)

• Collaborate with key stakeholders

• Develop and deliver innovative learning solutions

• Champion a mindset of continuous learning and growth by embedding L&D into daily work practices.Lead initiatives to promote self-directed learning, leveraging modern learning technologies and platforms.Foster knowledge sharing, collaboration, and peer-to-peer learning across the organization.Act as an advocate for lifelong learning, encouraging leaders and employees to prioritize their development.Design and implement metrics to evaluate the effectiveness and ROI of learning programs.Regularly assess and report on the outcomes of learning initiatives, providing insights and recommendations for improvement.Use data and feedback to continuously refine learning strategies and ensure alignment with organizational needs.Prepare regular reports and presentations on L&D metrics, outcomes, and future plans for Executive Leadership Team.Partner with senior leaders to align learning strategies with business priorities and drive performance improvement.Coach and guide managers on how to support and develop their teams effectively.Build strong relationships with external providers to deliver high-quality, cost-effective solutions

Benefits:

• Competitive remuneration package

• Healthcare

• Education support

• Leave benefits

Education Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering or related fields

Experience Requirements:

• Minimum 12 years of experience in systems security, data security audits and enterprise resource information

• At least 6 years of experience in business continuity protocols, risk and governance management

Other Requirements:

• Knowledge of Digital Transformation, Smart Cities / Nations, Cloud, and Cyber Security

• In-depth understanding of governance, risk and compliance trends across various domains

• A knowledge of local compliance policies and procedures

• A meticulous and organized mind with a keen eye for detail

• Strong communication and interpersonal skills

Responsibilities:

• Identify best practices in information security policies, processes and standards and recommend their adoption, when applicable, across Core42.

• Ensure continuous engagement with information security regulators to keep up to date with the latest information security regulations.

• Update and maintain information security standards and make necessary modifications to existing information security management systems.

• Provide relevant security architecture services to different departments across the Injazat ecosystem.

• Develop strong information security operations and risk management policies to facilitate compliance with industry regulations

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Flexible schedule

• 100% remote work

• Half-day Fridays (every other Friday)

• Extra paid time off

• Team celebrations (Santiago and Bogotá locations)

Benefits:

• Flexible Arbeitszeiten

• Remote Work

• Klimaticket OÖ

• Weiterbildung

• Mitreden & Mitgestalten

Benefits:

• Health & Well-Being

• Financial Future

• Work-Life Balance

• Competitive Pay

• Inclusion & Diversity

Education Requirements:

• High school or equivalent

• Bachelor's Degree in related field

• Associate's degree in a related field or equivalent supervisory experience in a related industry

• Bachelor's degree in Marketing, Communications, Public Relations or similar

Experience Requirements:

• 0-1 years of experience

• 8+ years in HRIS system administration

• 5+ years of experience

• 2+ years of experience

• 6-9 years experience including minimum 1 year as team lead /supervisor

Other Requirements:

• Strong process adherence

• Fluent level of English (written and verbal)

• Beginner level skills in Microsoft business applications

• Solid professional work behaviors

• Self-motivated achiever

• Solid organizational, analytical, and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to maintain strict confidentiality

• Demonstrated commitment to quality and detail

• Proven ability to work with different stakeholders and teams

• Strong interpersonal skills and business acumen

• Solid project management skills

• Proficiency in using a range of technology tools

• Experience working in video production

• Basic computer literacy

• Previous Standup forklift operation

• Able to work in and create a team environment

Responsibilities:

• Provides audits and inspections on product quality

• Conducts nonconforming materials investigation

• Escalates and/or engages management as required

• Partners with assigned HR Centers of Excellence

• Develops reports and dashboards from customers strategy, goals and requirements

Benefits:

• Competitive salary with performance bonuses and benefits package

Experience Requirements:

• 12 - 15 years

Other Requirements:

• Requires Hybrid work

Responsibilities:

• Collaborate with the CEO to develop and execute business strategies aligned with the company’s vision and goals

• Drive long-term growth and sustainability through effective operations, systems, and processes

• Foster a culture of excellence, innovation, and continuous improvement

• Oversee daily venue operations, ensuring smooth execution of weddings and events

• Develop and optimize processes for seamless coordination between planning, execution, and post-event follow-ups

Education Requirements:

• high school diploma and 1+ year of administrative assistant experience or equivalent combination of work and educational experience

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Onsite work

• Current driver’s license and ability to operate vehicles

• Entry level to intermediate level construction experience required

• Light carpentry and electrical experience

Responsibilities:

• Assist in the coordination of daily yard activities of workers and drivers

• Utilize computer software such as Microsoft Office Suite and NAV

• Assist in the coordination of scheduling of deliveries, pickups, and multi-sectional set-ups

• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position

Education Requirements:

• High School diploma or equivalent

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Onsite work

• Must be able to stand for extended periods of time

Responsibilities:

• Prepare lunch and/or dinner

• Review menus prior to preparation of food

• Assure that all food procedures are followed

• Coordinate food service with other departments as necessary

Benefits:

• Competitive salary and optional equity

• Health insurance for you and your family (spouse and children)

• Generous vacation policy and paid holidays like family leave, medical leave, and bereavement leave policies

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 1-2 years of experience in Customer Success, preferably within the SaaS industry, engaging with Mid-Market/Enterprise clients

Other Requirements:

• Exceptional communication skills; adept at ensuring client satisfaction and engagement

• Willing to learn the product and tech in depth

• Enthusiastic problem solver with a keen interest in data analysis

• Comfortable and skilled in client communication

Responsibilities:

• Engage with clients during free trial stage and onboarding to showcase the full value of Hivel.

• Provide continuous technical support, addressing inquiries and resolving minor issues.

• Collaborate with the sales team to facilitate technical discussions with clients.

• Utilize SQL queries for ad-hoc reporting and pattern analysis, sharing actionable insights.

• Cultivate strong client relationships, gaining a deeper understanding of their processes and offering best practices for enhanced engineering efficiency.Work closely with the tech and customer success teams to ensure client success while aligning with the product roadmap and technical team workflow

Benefits:

• Flexible work hours

• Home office options

• Regular team events

• Pleasant working atmosphere

Benefits:

• Wellness programme

• Crew cinema trips

• Hackathons

• Sports teams

• Weekly drinks

Benefits:

• Competitive salary with performance-based incentives

• Equity in the business

• Career development

• Flexible and dynamic work environment

• Direct access to senior leadership and founders

Experience Requirements:

• 1-2 years of experience in customer success, account management, or a related role (B2B SaaS experience preferred)

• Empathy, proactive, and willing to go the extra mile to ensure client satisfaction

• Exceptional communication skills

• Resourcefulness and solutions-oriented

• Strong communications skills (verbal & written) and the ability to convey the value of Vouch simply, as well as connect effectively with our global team

Responsibilities:

• Onboard New Clients

• Managing Client Relationships

• Customer Retention & Growth

• Problem Solving & Support

• Client Feedback & Advocacy