Benefits:

• Competitive salary and stock option equity packages

• Excellent Medical Plans

• Dental and Vision insurance

• UNLIMITED PTO

• 401k plan and automatic 3% employer contribution starting your 1st day.

Experience Requirements:

• 10+ years of both backend and frontend software engineering experience

• Prior experience as a Staff or Principal Engineer or similar role

• Experience with SaaS, marketing tools, creator tools, and/or machine learning products is a plus

• Experience with the entire product development lifecycle, including early-stage

• Proficiency in ReactJS/NextJS/Typescript/NodeJS

Responsibilities:

• Contribute to all stages of the software development lifecycle.

• Utilize and contribute to our continuous integration and continuous delivery pipelines.

• Write well-designed, testable, and efficient code with quick turnaround times and ownership/accountability

• Create and maintain processes, policies, documents, and the implementation of underlying systems and technologies for application sustainment, security, and privacy

• Establish and support patterns and architectures for our front-end, backend, future applications, and our multi-and-single-tenant instances across cloud providers/platforms

Experience Requirements:

• 3+ years of professional full-stack development experience.

Responsibilities:

• Design and develop user-facing applications that enhance AI interactions and system configurations.

• Build integrations with third-party platforms (e.g., CMS, CRM).

• Contribute to cross-team technical discussions on architecture, UI/UX, back-end development, and integrations.

• Engage directly with customers to demonstrate Kleio’s capabilities and provide technical support.

• Help grow a high-performing, diverse engineering team.

Experience Requirements:

• 3+ years of experience in enterprise sales, preferably in complex, technical SaaS products.

Responsibilities:

• Research and identify high-potential enterprise prospects.

• Drive pipeline growth through targeted outbound efforts, including cold calls, emails, and social media outreach.

• Leverage warm introductions to establish connections with key decision-makers.

• Work with marketing to assess inbound leads and explore upsell opportunities.

• Guide potential customers through live product trials, ensuring they experience the full value of our AI solution.

Experience Requirements:

• 5+ years of professional software development experience; experience with typed languages (TypeScript, Python + Pydantic, Java, etc.) preferred.

Responsibilities:

• Design and implement robust software engineering solutions and frameworks to solve our customers’ needs.

• Implement and enhance engineering best practices company-wide.

• Work with data scientists to research and implement the latest approaches to efficiently leverage the latest AI models and techniques.

• Lead cross-team technical design discussions on application architecture, UI components, UX, back-end and third-party integration, and testing.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, related field, or equivalent experience.

Experience Requirements:

• At least 8 years experience managing IT and business-critical systems and infrastructure for an early-stage SaaS startup.

• Expertise in managing software tools, including G-suite, Slack, Kandji (or similar MDM), and Drata (or similar compliance software)

• Knowledge of security best practices, data protection, and SOC 2 and ISO compliance standards.

Responsibilities:

• Manage all core business software, including licensing, updates, and integrations, to ensure optimal functionality and alignment with company needs.

• Act as the primary point of contact for resolving employee technical issues ensuring timely resolution or engaging third-party support as needed.

• Conduct timely onboarding and offboarding of employees and contractors, including provisioning and de-provisioning access to systems and devices.

• Oversee company hardware inventory to ensure efficient distribution supporting business operations. Establish an appropriate replacement cycle for existing assets, ensuring a detailed and up-to-date inventory is kept.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's Degree in Computer Science, computer Engineering, or equivalent experience.

Experience Requirements:

• 5+ years of experience working in Cloud Infrastructure, DevOps.

• Proficiency with the Kubernetes ecosystem

• Experience with AWS services including IAM, S3, RDS, EKS.

• Experience with IaC such as Terraform.

• Experience building and scaling high availability distributed systems.

Responsibilities:

• Build and maintain cloud infra and distributed systems for data processing, MLOps and other services.

• Develop and implement DevOps practices to deploy applications in AWS EKS.

• Build infrastructure configuration-as-code modules using Terraform.

• Design and develop architectures for running AI on realtime video at scale.

• Implement security best practices for the software engineering organization.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Experience Requirements:

• 5+ years of experience with REST, API design patterns, scalable containerized systems, and microservices.

• Experience building large distributed systems and handling scalability, with expertise in Flink, Kafka, or Kinesis for stream processing.

• Demonstrated experience in designing, architecting, and delivering large-scale distributed systems, from concept to production.

• Hands-on experience with Terraform and cloud infrastructure (AWS, Azure, or GCP).

Responsibilities:

• You will contribute to the development, scaling, and securing of large distributed systems, data processing pipelines, access control systems, and Cloud APIs

• Solve unique technical challenges

• Develop, test, and deploy services within the Voxel ecosystem

• Influence the technical direction of the teamUphold high code quality and architectural design standards

• Design scalable and resilient systems and services

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's Degree in Computer Science, computer Engineering, or equivalent experience.

Experience Requirements:

• 5+ years of experience working in Cloud Infrastructure, DevOps.

• Proficiency with the Kubernetes ecosystem

• Experience with AWS services including IAM, S3, RDS, EKS.

• Experience with IaC such as Terraform.

• Experience building and scaling high availability distributed systems.

Responsibilities:

• Build and maintain cloud infra and distributed systems for data processing, MLOps and other services.

• Develop and implement DevOps practices to deploy applications in AWS EKS.

• Build infrastructure configuration-as-code modules using Terraform.

• Design and develop architectures for running AI on realtime video at scale.

• Implement security best practices for the software engineering organization.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's degree in Computer Science or a related field

Experience Requirements:

• 8+ years of experience developing data-intensive backend APIs and service at scale

• 3+ years of experience leading cross-functional engineering projects

• Proven track record of customer-centric technical leadership and delivering customer value

• Solid engineering and coding skills (preferably Go, C++, Java, or another typed/compiled language)

• Production experience with cloud platforms (AWS, GCP) and cloud native architecture

Responsibilities:

• Collaborate with engineering and non-engineering teams across the company to better understand our users and how our technology can meet their evolving needs

• Lead engineering projects from scoping to implementation to maintenance

• Research, propose, and design backend services and APIs based on the needs of customers and internal systems

• Implement backend services and APIs (Go, [Node.js](http://Node.js), Python, gRPC/ConnectRPC, AWS)

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's degree in Computer Science or a related field.

Experience Requirements:

• Minimum 5+ years of experience in software engineering, with a focus on infrastructure design.

• Proven experience in designing complex systems and strong software engineering skills.

• Strong understanding and experience with distributed systems like Apache Spark, Ray etc. and infrastructure design.

• Proficiency in containerization technologies like Docker and orchestration platforms like Kubernetes.

• Demonstrated expertise in DevOps practices, with a focus on ML.

Responsibilities:

• Build and maintain cloud infra and distributed systems for MLOps

• Build out internal training framework to make research with large distributed models easy and fun

• Design and develop systems to support Voxel's ML development, with a focus on computer vision applications.

• Provide technical guidance, mentorship, and project management support.

• Build distributed systems and pipelines for data management, ensuring scalability, reliability, and performance.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Design, test, and refine LLM prompts to optimize response quality, consistency, and accuracy.

• Experiment with prompt structures, context injection, and retrieval-augmented generation (RAG) to improve model outputs.

• Develop prompt evaluation frameworks, incorporating quantitative and qualitative assessments.

• Analyze AI responses for hallucinations, biases, inconsistencies, and improve prompt structures accordingly.

• Collaborate with AI engineers, product managers, and UX designers to align AI-generated outputs with business and user needs.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Own the end-to-end LLM pipeline, ensuring scalability, maintainability, and documentation.

• Design and optimize LLM inference pipelines for production, ensuring scalability and reliability.

• Profile and optimize model performance based on speed, cost, and compute resource utilization.

• Work with cloud-based AI services (AWS, GCP, Azure) to manage compute resources efficiently.

• Monitor and log model performance, identifying areas for optimization.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Develop and execute AI model evaluation strategies, ensuring accuracy, consistency, and fairness.

• Implement automated and manual testing for LLM-based applications.

• Collaborate with the AI Engineer to integrate testing into early-stage development.

• Build and manage test datasets, ensuring high-quality, diverse, and balanced samples.

• Develop synthetic data pipelines to enhance model evaluation.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Design and implement large-scale features across both front-end and back-end systems

• Collaborate with product managers, designers, and engineers to translate business requirements into effective solutions

• Write high-quality, maintainable code that meets industry best practices

• Troubleshoot and resolve issues to ensure a seamless user experience

• Build and maintain scalable web applications using React and Node.js

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Take ownership of end-to-end behavioral and product analytics solutions, from requirement gathering to delivery, ensuring insights are closely aligned with business and product needs.

• Drive a deep understanding of product performance and user behavior through innovative analytics approaches.

• Design and develop detailed reports and dashboards that enable data-driven decision-making across the organization, with a focus on actionable insights for product and business teams.

• Actively contribute to making the insights function work effectively by both:

• Providing proactive insights from data to product teams to influence decision-making.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Contribute to our existing Data Infrastructure

• Design and implement scalable data pipelines and ETL processes

• Participate in Data Warehouse creation and maintenance

• Develop data interfaces for downstream users

• Optimize existing data pipelines

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Plan and execute product launches, ensuring alignment across product, marketing, and sales teams.

• Own product communication across the entire lifecycle, tailoring messaging for different audiences and marketing channels, including email, website, and in-app experiences.

• Develop sales and marketing enablement materials such as pitch decks, battle cards, and case studies to support sales and marketing efforts.

• Conduct market and competitive research to analyze industry trends, competitors, and customer insights to refine strategies.

• Drive Krisp’s AI Meeting Assistant positioning and messaging to highlight differentiation and customer value.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

• Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.