Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)

Other Requirements:

• Excellent interpersonal and communication skills, both verbal and written

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Highly-detail oriented with a problem-solving attitude

• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

• Organised with excellent time management skills with an ability to prioritise effectively

• Prior experience in eDiscovery is desirable but not essential

Responsibilities:

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review

• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects

• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value

• Be a trusted adviser and authority on the product to the prospect during the Proof of Value

• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)

Other Requirements:

• Highly organised with ability to multi-task and prioritise effectively

• Self-driven and proactive

• Excellent communication and interpersonal skills, both verbal and written

• Patient and active listener

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Detail oriented with a problem-solving attitude

• Excellent product knowledge

• Passion for customer experience

• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

Responsibilities:

• Develop and foster an excellent customer experience across Luminance’s comprehensive product suite

• Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product

• Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes

• Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements

• Work closely with customers to establish proactive deployment, transition, and user adoption strategies.

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or master’s degree with a GPA of 3.5 or above (US) or 2:1 or above

Experience Requirements:

• 2+ years' experience

Other Requirements:

• Motivated self-starter with a focus on over-quota performance

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Excellent customer facing and communication skills

• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential

Responsibilities:

• Prospect accounts and pitch for new business

• Oversee and grow the Luminance’s relationships with our large international client base

• Own specific client relationships

• Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Master’s degree or Postgraduate (preferred) qualification from a Top 200 Global University, preferably in a technical subject

Other Requirements:

• Strong analytical skills and ability to approach tasks in a scientific manner

• Data science skills, including handling of large data sets, modelling and evaluation

• Good understanding of software engineering concepts, particularly with machine learning development

• Experience with machine learning Python frameworks such as PyTorch, Tensorflow and Scikit-Learn

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject

Other Requirements:

• Experience in JavaScript frameworks such as Backbone.js, React or Vue.js

• Experience in server-side stacks using technology such as node.js, PostgreSQL, Elasticsearch or Redis

• UI/UX design and implementation

• Python or Java knowledge is also useful

• Understanding of software development best practices and architecture, particularly of web-based, single-page applications

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree from a Top 200 Global University with a First or 2:1, preferably in a technical subject

Other Requirements:

• Excellent problem solving and communications skills

• Desire to build technical, automated solutions to issues within the operation of a business

• Willingness to assist others

• Knowledge of operating system administration (macOS, Linux, Windows)

• Knowledge of email infrastructure administration (Exchange, SMTP/IMAP)

• Experience in the setup and maintenance of computer hardware (end-user devices, server or network infrastructure)

• Knowledge of all layers of computer networking (e.g., physical, ethernet, WiFi, TCP/IP, SSL, application-layer)

• Awareness of security and operational best practices and frameworks (e.g. ISO27001, ISO22301)

• Scripting and automation experience (Python, Bash Shell or similar; ansible)

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Experience Requirements:

• More than 3 Years of commercial experience with a history of leading technical projects

Other Requirements:

• Exceptional problem-solving skills and the ability to think strategically and analytically

• Experience with server-side technologies such as Node.js, PostgreSQL, Redis, and Elasticsearch

• Familiarity with Python, Java and FE frameworks is also beneficial

• Strong leadership skills with experience mentoring and developing engineering talent

• Excellent communication and collaboration skills to work effectively with teams across the organization

Responsibilities:

• Lead complex engineering projects throughout the entire SDLC.

• Be a Mentor other member of Application Engineering and foster a positive environment for learning and growth.

• Collaborate with cross-functional teams to define technical requirements and system architecture.

• Drive the adoption of best practices in coding, testing, and maintenance to ensure excellence in software development.

• Take ownership of decisions and be accountable for the results, pushing the boundaries of what's possible.

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Other Requirements:

• Experience in the development of large-scale python codebases

• Familiarity with the python ecosystem: both the standard library and popular open source libraries such as Flask, Requests, NumPy or PyTorch

• Understanding of software development best practices and architecture, particularly of web-hosted platforms composed of applications with underlying services

• Ability to provide, or desire to develop, leadership: either of technical direction or of teams of people

• Desire to learn new things and capability to do so quickly

• Drive and enthusiasm to see projects through to completion

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Other Requirements:

• Excellent problem solving skills, including diagnosing issues within complex systems

• Ability and desire to identify root causes of issues, and propose and implement structural improvements

• Strong communication skills and capability to perform in scenarios with urgency

• Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch

• Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus

Benefits:

• Competitive graduate salary

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Other Requirements:

• Desire to learn new things and capability to do so quickly

• Drive and enthusiasm to see projects through to completion

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Other Requirements:

• Scripting experience in one or more of: Python, Bash, JavaScript, Ansible or SQL

Responsibilities:

• Asking the ‘What if?’ questions to ensure the software behaves correctly in all circumstances – applying a strong investigative mindset and skillset to uncover overlooked edge cases and user workflows

• Writing tests to validate the end-to-end functionality of the product, using tools such as Cucumber, Cypress and Playwright

• Understanding defects that occur: assisting in their resolution and extending QA systems to catch any future reoccurrence

• Acting as a link between Development and Product teams: understanding product specifications and expected behaviour, and formalising these into testable units

• Leading in the transition of our engineering towards automation as standard Designing and implementing new metrics to measure the quality of each release, including how well it performs on product systems

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject

Other Requirements:

• Scripting experience in one or more of: Python, Bash, JavaScript, Ansible or SQL

Responsibilities:

• As a Delivery Engineer, you are responsible for the software development lifecycle (SLDC) that results in packaged releases of Luminance software that can be distributed to our client base. During your day-to-day you will ensure that the lifecycle runs efficiently and to a high standard, driving processes forward to help meet commercial goals and adding assistance and guidance to the tech team when you come across inefficiencies or bottlenecks.

• Your long-term responsibilities are to analyse the SDLC for weak points and propose or build human and/or automation solutions that provide long term benefit to the efficiency, reliability and visibility of the SDLC

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Graduated with a minimum 2:1 preferably (but not essential) in a STEM subject

Experience Requirements:

• At least two years’ demonstrable experience in technical writing for a software, technology or scientific organisation

Other Requirements:

• Technical literacy and fluency with MS Office

• Excellent written capabilities and attention to detail, and an excellent grasp of written English

• Ability to explain complex concepts in a concise and simple manner

• Organised with excellent time management skills, and ability to prioritise work effectively with multiple stakeholders

• Proven ability to work in an innovative fast-paced environment, with a ‘yes we can’ attitude

Responsibilities:

• Develop and maintain high quality and comprehensive documentation to improve overall end user experience, and to improve efficiency of internal teams

• Translate complex information to language which is concise and meaningful to a user

• Achieve an intimate understanding of our products, especially product use cases and legal workflows, to create content relevant to end users

• Consolidate existing documentation, and discover and make consistent documentation from knowledge which has built up within teams

• Work alongside developers and support/operations team members to understand technical details and operational processes, and prioritise the most relevant and impactful areas to invest in documentation enhancements

Benefits:

• Attractive Vergütung

• Entwicklungsmöglichkeiten

• Startup-Kultur

• Berufliches Wachstum

• Einfluss

Experience Requirements:

• Berufserfahrung als Verwaltungsmitarbeiter/in oder Team Manager/in

• Erfahrung mit steuerlichen Themen und Grundlagen

• Versiert im Umgang mit Bürosoftware (z.B. Microsoft Office Suite)

Other Requirements:

• Herausragende Organisations- und Multitasking-Fähigkeiten

• Exzellente mündliche und schriftliche Kommunikationsfähigkeiten auf Deutsch und Englisch

• Hohe Aufmerksamkeit für Details und Genauigkeit bei Aufgaben

• Anpassungsfähigkeit

Responsibilities:

• Koordination und Verwaltung der täglichen administrativen Aufgaben

• Mitarbeit bei der Organisation von Firmenevents

• Unterstützung bei Onboarding-Prozessen

• Bearbeitung und Abrechnung von Förderprogrammen und -mitteln

• Organisation von Reisebuchungen und -abrechnungen für Teammitglieder

Benefits:

• Health insurance

• Flexible hours/Remote work

• Stock options

Experience Requirements:

• Proficient (7+ years) in web development, particularly with Typescript, React Hooks, and GraphQL

• Experience using LLMs like ChatGPT

Other Requirements:

• Willingness to work in a fast-paced startup environment, with a focus on rapid prototyping and iteration

• Self-starter who takes ownership and initiative in project areas

• Product-oriented mindset and instincts, understanding the importance of delivering excellent user experiences

Responsibilities:

• Build out a full-featured particle.news web experience

• Develop internal tools

• Work on special projects

Benefits:

• Stock options

• Remote (2 days a week in person with US team in NYC)

• Off-sites twice a year

• Wellness and commuter benefits

• Competitive vacation policy

Education Requirements:

• BA in Design or a related creative marketing field

Experience Requirements:

• 4+ years of proven work experience as a Creative / Designer in a similar B2C, direct to consumer role

• Portfolio of design projects with specific experience in creating advertising for Instagram, TikTok, Youtube advertising

• Expertise in standard design software including and especially Figma

• Basic HTML5, CSS3, and JavaScript skills, ideally Webflow experience

• Ability to work with customers, partners, and team members to understand detailed requirements, and design complete user experiences that meet their needs

Responsibilities:

• Lead the creative process for paid advertising

• Work closely with our product, marketing & engineering teams to create delightful user interfaces

• Make strategic design and user-experience decisions related to core, and new, functions and features

• Work closely with our Imaging Partners and their marketing teams to help craft marketing and advertising campaign collateral

Benefits:

• Stock options

• Remote (2 days a week in person with US team in NYC)

• Off-sites

• Wellness and commuter benefits

• Competitive vacation policy

Experience Requirements:

• 5+ years of experience in account management, client services, or a related role, with a strong focus on marketing.

• Deep understanding of marketing principles, including digital marketing, content marketing, SEO, social media, and branding.

• Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.

• Strong organizational and project management skills, with the ability to manage multiple accounts and campaigns simultaneously.

• Proficiency in analyzing marketing data and metrics to inform decision-making and optimize campaign performance.

Responsibilities:

• Collaborate with our Clinic Expansion, Marketing, and Engineering teams to develop impactful marketing initiatives with our Imaging Partners.

• Plan and execute marketing plans for new facility rollouts, including website, social, PR, and in-clinic initiatives.

• Design and implement strategic marketing programs targeting in-clinic engagement, email campaigns, and outreach to Physician partners.

• Oversee the planning, execution, and performance of marketing campaigns, ensuring they align with client expectations and company standards.

• Collaborate with our Imaging Partners to understand their marketing goals and objectives, provide input regarding marketing materials and work with internal teams to develop and execute effective marketing strategies.

Benefits:

• Competitive salary

• Stock options

• Remote-friendly (2 days a week in person at our NYC office)

• Off-sites twice a year

• Competitive vacation policy

Experience Requirements:

• Minimum of 4-5 years of experience in D2C performance marketing, specifically with Meta (Facebook, Instagram) and Google paid search. Health Tech or other regulated industry experience is preferred but not mandatory.

• Strong analytical skills with the ability to source, interpret, and act on data. Proficiency in GA4, Looker, PowerBI, is a must.

• Experience with marketing automation tools, CRM systems, and data visualization tools. Proficiency in Excel and/or other data analysis software.

• Excellent verbal and written communication skills, with the ability to present data-driven insights clearly and persuasively.

• Proven ability to think critically and solve problems creatively and effectively. Self-starter with a proactive approach to sourcing and analyzing data, driving continuous improvement and innovation. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Responsibilities:

• Strategy Development

• Campaign Management

• Data Analysis

• Budget Management

• Performance Tracking

Experience Requirements:

• Consistently exceeded monthly, quarterly, and yearly sales targets, particularly with large enterprise clients

• Can handle a large amount of deals, are highly organized, and take coaching well

• Have a “do what it takes” attitude

• Excited about the adventure of building a company!

Responsibilities:

• Turn inbound demand into happy Ivo customers

• Manage and expand our enterprise sales pipeline and improve our sales processes

• Share insights from enterprise prospects to support our product development process

• Proactively execute outbound strategies tailored to large enterprise accounts

Benefits:

• Uncapped commission earning potential based on company performance.

• Remote working (with the option of working in our office space in the Manchester).

• Private Vitality medical insurance.

• Private Pension with company contributions (up to 3% matched by us).

• 28 days holiday plus 8 UK bank holidays. Favourable paternity/maternity leave. Additional day of holiday to utilise for charity or volunteering Give As You Earn scheme to a charity of your choice. Excellent opportunity for career progression

Experience Requirements:

• strong background in ETL/maintaining data pipelines

• comfortable with reading code to identify fixes and making changes

• experience with manipulating audio files

• exposure to transforming call centre data

Responsibilities:

• Maintain build schedules so that pipelines run

• Respond, Triage, and debug the pipeline when it is broken

• Be part of a team responsible for deploying new features to the product platform

• Reading code and writing code changes and/or modifying the monitoring set-up where necessary

• Work with client teams to understand data transformations required