Tray.ai
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About
Tray.ai is an AI-ready Integration Platform as a Service (iPaaS) designed to transform AI and intelligent agents into measurable business performance. Its flagship product, Merlin Agent Builder, enables users to effortlessly create, deploy, and manage AI agents that are grounded in business data, maintain context across interactions, and can be launched across various platforms like Slack, web apps, or APIs. The platform bridges the AI adoption gap by ensuring agents take action with relevant data, utilize the optimal LLM for each task without vendor lock-in, and adapt to user workflows. Tray.ai emphasizes scalability, governance, and maintainability, providing pre-built 'Agent Accelerators' for common use cases such as IT Service Management (ITSM), knowledge management, and customer support. It also offers extensive integration capabilities with over 600 connectors, workflow automation, and options for embedded integrations.
Platform
Features
• embedded integration capabilities for customers
• flexible llm selection and no vendor lock-in
• scalable and governed agent deployment
• advanced workflow automation and orchestration
• extensive connectivity with 600+ connectors
• pre-built agent accelerators (itsm, knowledge, support)
• ai-ready integration platform as a service (ipaas)
• ai agent building with merlin agent builder
FAQs
What software can Tray connect to?
Tray can connect to practically any software that has an API (REST-based and SOAP-based). It can also process large CSV files for software with limited API support and connect to databases.
What is a task?
A task is equivalent to a step in a workflow. When a workflow runs, each executed step becomes a task. A Tray connector may make several API calls but counts as a single task.
What if I go over my allotted task volume tier?
Your Tray account will not stop running. In the next quarterly billing cycle, you will be charged the on-demand task rate based on the task overages in your account.
Pricing Plans
Merlin Agent Builder Core Features
Unknown Price• Guardrails, audit logs, and usage visibility
• Pre-built accelerators to speed up agent creation
• Built-in memory for context across steps
• Launch from one place to Slack, web, or API
• Choose the best LLM for the job with no vendor lock-in
ITSM Accelerator Package
Unknown Price• One ready-to-use agent for common IT requests
• Slack and Teams integration included
• 50,000 tasks ready to go
• Guided onboarding
• Enterprise support
Pro
Unknown Price• 3 workspaces
• 7-days log retention
• Pairs with Merlin Agent Builder
• Workflows
• User interfaces
• 600+ connectors
• Connector Builder
• Role-based access control
• Multi-factor authentication
• Management API
Team
Unknown Price• 20 workspaces
• All add-ons available
• Pairs with Merlin Agent Builder
• Workflows
• User interfaces
• 600+ connectors
• Connector Builder
• Role-based access control
• Multi-factor authentication
• Management API
Enterprise
Unknown Price• Unlimited workspaces
• All add-ons included
• Access to Embedded Bundle
• Pairs with Merlin Agent Builder
• Workflows
• User interfaces
• 600+ connectors
• Connector Builder
• Role-based access control
• Multi-factor authentication
Embedded Bundle
Unknown Price• Configuration Wizard
• Solution instances
• Custom JS
• API Suite
• Required Enterprise package for access
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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