Gnani.ai Launches Inya.ai: No-Code Agentic AI for India's Languages

Gnani.ai, a Bengaluru-based conversational AI company, has officially launched Inya.ai, a no-code platform designed for building and deploying agentic AI for voice and chat interactions. A key feature of the new platform is its extensive support for over 10 Indic languages, a strategic move to cater to India's vast linguistic diversity. This launch signals a significant step in making sophisticated AI technology accessible to a wider range of businesses, particularly those serving non-English speaking customers. The platform is engineered to empower organizations to create intelligent, autonomous agents without needing to write a single line of code, drastically lowering the barrier to entry for adopting advanced automation. To spur initial adoption, Gnani.ai is offering $10,000 in free credits to the first 1,000 companies that sign up for the service.

The core of Inya.ai lies in its "agentic AI" capabilities. Unlike traditional chatbots that follow predefined scripts, agentic AI systems can autonomously plan, make decisions, and execute complex tasks to achieve a specific goal.[1][2] These agents possess memory and are task-aware, allowing them to learn from interactions and manage nuanced conversations.[3][4] For businesses, this translates into AI that can handle entire workflows, from customer support inquiries and sales lead qualification to appointment scheduling and collections management.[4][5] According to Ganesh Gopalan, co-founder and CEO of Gnani.ai, the platform allows companies to focus on creating business-aligned agents without getting bogged down by the technical complexities of AI model orchestration and infrastructure.[2] The platform's multi-agent orchestration capability is a key differentiator, enabling different agents built for various teams or functions to communicate and collaborate with each other.[2] This creates a cohesive ecosystem where, for example, a sales agent can seamlessly pass a qualified lead to a customer onboarding agent.

A central pillar of the Inya.ai platform is its voice-first design and robust multilingual support. Recognizing that over 85% of India's population is not fluent in English and a majority of new internet users seek content in their native tongues, Gnani.ai has built its technology to cater to this demographic.[6] The platform supports over 10 Indic languages, including Hindi, Tamil, Telugu, Kannada, and Marathi, and has the ability to handle "code-switching," where users mix multiple languages in a single conversation.[7][6] This capability is crucial for effective communication in the Indian market. The company has developed its own proprietary Automatic Speech Recognition (ASR) and Small Language Models (SLMs) trained on millions of hours of proprietary audio data to ensure high accuracy and low latency, even for less common dialects and accents.[8][9] Ananth Nagaraj, co-founder and CTO of Gnani.ai, emphasized that their in-house models address common challenges like effectiveness, high inferencing costs, and privacy concerns that can arise from using fine-tuned open-source models.[8] While Gnani.ai offers its own models, the platform is model-agnostic, allowing customers to integrate models from providers like OpenAI, Google, and Anthropic.[2]

The launch of Inya.ai comes at a time when the no-code AI platform market is experiencing explosive growth, both globally and in India. The global market was valued at over USD 3.8 billion in 2023 and is projected to grow at a compound annual growth rate (CAGR) of over 30%.[10] The Indian market, specifically, is forecast to grow even faster, with some reports suggesting a CAGR of over 40%, reaching nearly USD 966 million by 2030.[11] This growth is driven by the increasing demand for automation and digital transformation across all business sizes, including small and medium-sized enterprises (SMEs).[10][12] Traditionally, AI and workflow automation were seen as too capital-intensive for smaller companies, but no-code platforms are changing this perception by offering affordable and accessible solutions.[13] Gnani.ai has noted that approximately 30% of the initial demand for Inya.ai has come from SMBs, a significant shift from the beginning of the year when such demand was less than 5%.[13] The platform's use of pre-built templates for common use cases in sectors like banking, financial services, and insurance (BFSI), healthcare, and e-commerce further accelerates deployment for these businesses.[4][14]

In conclusion, the unveiling of Inya.ai by Gnani.ai represents a strategic move to democratize access to advanced AI automation, particularly for the underserved Indian vernacular market. By offering a no-code, voice-first, and multilingual agentic AI platform, the company is positioning itself to capture a significant share of a rapidly expanding market. The platform's ability to support complex, autonomous workflows and integrate with over 100 enterprise systems like Salesforce provides a powerful tool for businesses aiming to enhance customer experience, improve operational efficiency, and drive growth.[2] With a strong initial focus on the BFSI sector, where Gnani.ai already has a significant customer base, the platform is poised for broad adoption across various industries seeking to leverage the power of conversational AI.[2][8] The emphasis on security and compliance, with certifications like SOC2, HIPAA, and GDPR, further strengthens its appeal to enterprise clients in regulated industries.[14] As businesses of all sizes continue to embrace digital transformation, platforms like Inya.ai will be instrumental in shaping the future of customer interaction and business process automation.