Smartly.ai
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About
Smartly.ai is a no-code platform for building, deploying, and monitoring AI agents for customer service. It leverages Retrieval Augmented Generation (RAG) to reduce development time and improve comprehension capabilities. The platform supports multiple LLMs and integrates with various channels (website, mobile, Messenger, WhatsApp, X). It offers features like knowledge base management, satisfaction surveys, and detailed reporting. Smartly.ai aims to automate up to 80% of customer service tasks, improving user satisfaction and reducing costs. The company has been operating since 2012 and boasts over 50 enterprise customers in 15 countries.
Platform
Task
Features
• 24/7 availability
• cost reduction
• scalability
• effortless automation
• recognizes and answers questions even with typos or grammatical errors
• understands and responds in over 70 languages without needing to translate your documents
• revolutionary ai comprehension
• automate up to 80% of your customer service
FAQs
What is an AI agent?
An AI agent is a software entity that uses artificial intelligence to perform tasks on behalf of a user. These agents can understand and respond to natural language, making them ideal for customer service, personal assistance, and various other applications.
What is RAG?
Retrieval Augmented Generation (RAG).
How are you different?
Smartly.AI uses a no-code platform, allowing for quicker agent deployment than traditional methods that require dedicated model training for each project.
Do you do on-premise?
No, Smartly.AI is a cloud-based solution.
Which LLM are you using?
Smartly.AI is compatible with all major LLMs. The specific LLM used depends on the client's choice and integration.
Does it hallucinate?
While Smartly.AI strives for accuracy, there's always a potential for hallucinations, as it is dependent on the data provided and the limitations of the underlying LLM. However, the Retrieval Augmented Generation (RAG) technique helps mitigate this.
Where are your servers?
The servers are not specified.
Can you install a local LLM for me?
No, Smartly.AI does not install local LLMs.
What is your business model?
The business model is not specified.
Do you offer professional services?
No details on professional services provided.
Do you train fine-tuned models?
No, Smartly.AI does not train fine-tuned models.
Where are you located?
The location of Smartly.AI is not specified, but mentions offices in France and Morocco.
Do you offer traditional bots or only Gen AI-powered ones?
Smartly.AI focuses exclusively on Gen AI-powered chatbots.
Do you consider CO2 emissions of AI (aka green AI)?
The company acknowledges the CO2 emissions of AI and mentions a blog post discussing the environmental impact of ChatGPT.
Pricing Plans
Forever Free
Free Plan• Ten links available
• Own analytics platform
• Mobile app
• Chat Support
• 1000 users
• Template Library
Job Opportunities
Research & Development Engineer – AI and Machine Learning
Smartly.ai is a no-code AI platform for building and managing customer service chatbots, integrating with various LLMs and channels.
Benefits:
Work on cutting-edge technology in ambitious research projects
Thrive in a dynamic company that values new ideas and innovation
Contribute to impactful projects across various high-growth sectors
Education Requirements:
Advanced degree in computer science, data science, or artificial intelligence
Experience Requirements:
Experience in applied AI research
Other Requirements:
Strong algorithmic skills and experience in data analysis
Solid foundation in machine learning and deep learning concepts
Experience using and customizing large language models (LLMs) for specific applications
Proficiency in programming languages and tools: Python, ML libraries (TensorFlow, PyTorch), and data science tools (Pandas, NumPy)
Ability to document work thoroughly and produce scientific reports or publications
Curiosity, analytical mindset, and scientific rigor
Responsibilities:
Research and Development
Development and Implementation
Algorithmic Skills
Data Manipulation and Analysis
Documentation and Publication
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B2B Sales Representative
Smartly.ai is a no-code AI platform for building and managing customer service chatbots, integrating with various LLMs and channels.
Benefits:
Be part of a high-growth company that places innovation and client satisfaction at the heart of its strategy
Work in a collaborative, dynamic environment that supports personal and professional development
Have the opportunity to work with cutting-edge technology solutions that are transforming businesses
Education Requirements:
Degree in Business, Marketing, or Engineering
Experience Requirements:
Proven experience in B2B sales, preferably in technology or artificial intelligence
Other Requirements:
Excellent communication and negotiation skills
Familiarity with complex sales cycles and corporate decision-making processes
Ability to work independently while demonstrating strong teamwork skills
Highly organized, proactive, and able to manage multiple projects simultaneously
Proficiency with CRM tools and sales reporting
Responsibilities:
Prospecting and Business Development
Client Relationship Management
Presentations and Demonstrations
Negotiation and Closing
Market Analysis
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Senior Backend Developer
Smartly.ai is a no-code AI platform for building and managing customer service chatbots, integrating with various LLMs and channels.
Benefits:
Tackle technical challenges on high-value projects
Join a team of AI experts and intelligent solution developers
Work in a cutting-edge tech environment that encourages continuous learning and improvement
Education Requirements:
Degree in computer science or a technical field
Experience Requirements:
Proven experience (minimum 8 years) in backend development
Other Requirements:
Extensive knowledge of MongoDB
Advanced understanding of ElasticSearch
Proficiency with Docker
Familiarity with microservices architecture
Skill in performance optimization, debugging, and solving complex problems
Experience with Git and project management tools (Jira, Trello)
Responsibilities:
Backend Design and Development
Database Management
Search Engine Integration
Container Management
Testing and Documentation
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Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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