RocketPhone
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About
RocketPhone is a comprehensive conversation platform designed to integrate seamlessly with the Salesforce CRM ecosystem. By unifying voice, video, and cellular communication channels, the tool aims to significantly enhance representative performance by automating time-consuming administrative tasks. Instead of manual data entry, the platform uses smart automation to ensure that every customer interaction is accurately captured and logged directly within Salesforce, allowing teams to prioritize customer engagement over paperwork. A standout feature of the suite is "RocketCell," which is positioned as a dedicated mobile network for Salesforce users. This allows employees to maintain full CRM visibility and logging capabilities even when they are away from their desks. Beyond mobile connectivity, the system offers managed installation and configuration services to ensure that the telecom setup is optimized for the specific needs of the business. The platform's smart automation layer works in the background to surface new insights from conversations, helping organizations maintain a single, reliable source of truth for all client communications. The platform is best suited for sales teams, customer service departments, and managers in organizations that utilize Salesforce as their primary CRM. It is particularly valuable for industries where high-volume calling and mobile accessibility are crucial, such as professional services, automotive, and financial sectors. By providing a compliant and secure phone system, RocketPhone helps these businesses maintain high standards of data integrity while giving their employees the flexibility to work across different communication mediums without losing data consistency. RocketPhone distinguishes itself from typical VOIP and CTI solutions through its holistic approach to the Salesforce environment. While many tools offer basic call logging, RocketPhone provides a full cellular network integration that treats mobile communication as a core part of the CRM workflow. This focus on "all-in-one" functionality, combined with the hands-on implementation process—which covers training and custom Salesforce setup—ensures that the tool is not just a software add-on but a foundational upgrade to a company's communication infrastructure.
Pros & Cons
Native integration with Salesforce ensures 100% of communication data is captured automatically.
RocketCell provides a unique mobile network experience specifically for field-based Salesforce users.
Smart automation features significantly reduce the time reps spend on manual administrative tasks.
Comprehensive onboarding includes managed installation, training, and custom setup.
Winner of the 2025 Salesforce Ben Demo Jam for excellence in innovation.
Requires a one-off implementation fee that varies based on organization size and complexity.
Pricing details are not transparent and require booking a demo for a custom quote.
Deeply specialized for Salesforce, making it less suitable for users of other CRM platforms.
Use Cases
Sales representatives can automate their admin work and call logging to focus entirely on closing deals and delighting customers.
Field-based sales agents can use RocketCell to maintain full CRM visibility and log calls while on the move through a dedicated mobile network.
Customer service teams can manage voice and video interactions within a single Salesforce-integrated platform to improve response consistency.
Sales managers can surface new insights from unified conversation data to improve team performance and training strategies.
Platform
Features
• admin task reduction
• telecom configuration training
• managed installation services
• smart conversation automation
• voice, video, and cellular support
• automated call logging
• rocketcell mobile network
• native salesforce crm integration
FAQs
What is included in the implementation fee?
The one-off implementation fee covers managed installation, training, telecom configuration, and Salesforce setup. This ensures that the platform is properly optimized for your specific business requirements and that your team is fully onboarded.
What makes RocketCell different from other mobile solutions?
RocketCell is a dedicated mobile network designed specifically for Salesforce, allowing for full cellular integration. It ensures that mobile interactions are automatically captured and synchronized with the CRM, providing visibility even when staff are out of the office.
Which communication channels are supported by the platform?
RocketPhone is an all-in-one conversation platform that supports voice, video, and cellular communications. All these channels are integrated within a single interface to streamline workflows and reduce administrative work.
Is the phone system secure and compliant?
Yes, RocketPhone provides a compliant and secure phone system. They work with companies to ensure that the implementation meets security standards while integrating seamlessly with Salesforce CRM.
Pricing Plans
RocketPhone
Unknown Price• Salesforce CRM integration
• Voice communication
• Video communication
• Smart automation
• Managed installation
• Training
• Telecom configuration
RocketCell
Unknown Price• Dedicated mobile network for Salesforce
• Cellular data integration
• Mobile CRM visibility
• Automatic call logging
• Managed setup
• Training
Job Opportunities
Account Executive
Boost Salesforce productivity with an all-in-one conversation platform that automates admin tasks and integrates voice, video, and cellular communications.
Benefits:
Competitive base salary
Uncapped commission / OTE
Vested equity
Benefits aligned with a growing tech company
Experience Requirements:
5+ years of quota-exceeding performance in a closing role
Proven success selling into mid-market organisations
Experience managing full sales cycles with multiple stakeholders
Deep familiarity with the Salesforce ecosystem
Comfortable working independently and owning outcomes
Other Requirements:
Proactive, self-directed approach to pipeline generation
Experience selling Salesforce-adjacent products is highly desirable
Existing relationships with Salesforce AEs or SIs is highly desirable
Responsibilities:
Own the full new business sales cycle in the mid-market segment
Prospect, qualify, and close opportunities within 500-1,500 employee organisations
Navigate moderately complex deal cycles involving buying committees
Position RocketPhone.ai as a strategic Salesforce-native platform
Maintain accurate pipeline management and forecasting discipline
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Account Executive - Professional Services Sales
Boost Salesforce productivity with an all-in-one conversation platform that automates admin tasks and integrates voice, video, and cellular communications.
Benefits:
Competitive and uncapped commission / OTE
Vested equity
Career progression to leadership
Opportunity to build and lead a sales team
Experience Requirements:
Proven experience selling Salesforce Professional Services projects
Background in a Salesforce ISV and/or SI environment
Strong understanding of Professional Services scoping and pricing
Mid-market and enterprise Salesforce sales experience
Based in London with ability to be customer-facing and on-site
Other Requirements:
Proactive, commercially focused approach
Comfortable working independently and setting direction
Strong personal connections within the Salesforce ecosystem
Responsibilities:
Identify and develop Professional Services opportunities
Scope, structure, and sell Professional Services engagements
Own the end-to-end Professional Services sales cycle
Partner with Professional Services delivery and product teams
Build relationships across the Salesforce ecosystem
Show more details
Ratings & Reviews
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