RocketPhone
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About
RocketPhone is an advanced AI-powered business phone system designed to integrate seamlessly with Salesforce CRM, providing businesses with a compliant and secure communication solution. It leverages decades of AI thought leadership to enable real-time detection of opportunities and threats within conversations. Key features include AI-generated call summaries, real-time agent assist with smart scripting and suggested actions, and automatic recording and transcription of calls. RocketPhone helps teams focus on delighting customers by automating administrative tasks, providing access to valuable call data, and extending business processes through its robust CRM integration. It supports various communication channels like voice, cellular, video, email, and SMS, and offers compliance features for regulations like GDPR, MIFIDII, PCI, and FCA.
Platform
Task
Features
• crm integration
• real-time agent assist
• mobile ready
• recording & transcription
• dialer
• call bookmarking
• hyper-local presence dialling
• ai call summaries
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