Mendable
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About
Mendable is an AI-powered chatbot platform that helps businesses build secure and knowledgeable technical assistants. It connects to various data sources (documentation, product manuals, etc.) and uses LLMs like GPT-3.5-Turbo and GPT-4 to answer customer and employee questions. Mendable offers features like continuous training (through answer correction), custom prompt edits, and various deployment options. It prioritizes enterprise-grade security with SOC 2 Type II certification, SSO, RBAC, and BYOK. The platform includes analytics and data export capabilities, allowing businesses to monitor usage and gain insights into user interactions.
Platform
Task
Features
• enterprise-grade security (soc 2 type ii, sso, rbac, secure data connectors, byok/byom, rate limiting )
• speed up adoption with a technical assistant in your app
• use a technical ai copilot to build trust with prospects
• use a technical ai copilot to increase retention
• decrease tickets & activation times with an ai assistant
• deploy a knowledgable technical ai anywhere
• train a secure ai on your technical resources that answers customer and employee questions
• just in time answers for sales and support
FAQs
Is it free?
We have a free plan that gives you 500 message credits. It is also free for certain Open source projects. Contact us to see if your project is eligible.
Do you train your AI model with my code?
Currently, Mendable does not look at any of your repository's code. However, in the future we may add it. We will always give you the option to opt out of sharing your data.
How do I remove the Powered by Mendable?
To remove the Powered by Mendable, you need to upgrade to an enterprise or custom plan. Contact us at eric@mendable.ai and we can help you out.
How do I get an anon key?
To get your anon key you need to sign up at mendable.ai and create a project. Then you can find your anon key in the API Keys section of the dashboard. Anon keys are used for client-side while API keys are used for server-side.
Is there a free plan?
Mendable offers a free plan with 300 message credits. It is also free for certain Open source projects. Contact us to see if your project is eligible.
Is GPT-4 pricing different?
Yes, right now GPT-4 will cost 3 requests per message instead of 1 (gpt-3.5-turbo). That means that instead of 500 messages, you will get around 166 messages if you only use GPT-4.
Can you correct the AI response?
Yes, Mendable offers a 'teach the model' functionality where you can correct the AI response and it will learn from it.
How can I integrate Mendable with my application?
Probably! Check out the Mendable documentation here <https://docs.mendable.ai> to better understand how you can start integrating.
Is it 100% accurate?
Like Humans, AI will never be 100% accurate. So we can't assure you that every solution will be correct.
How do I cancel my subscription?
Simply log into our platform, go to your account and click on "Open customer portal" button. There you will be able to cancel/modify it through Stripe.
How does Mendable work?
Our application syncs with your documentation and support channels, then uses your docs and previously answered questions to suggest possible answers.
Are you open-source?
Currently not - although we have some open source components and integrations. If you have input here, please message us at.hello@mendable.ai.
How does Mendable price custom plans?
Mendable differentiates between internal and external use cases. With Mendable, we give you the ability to use our chat bots for a variety of use cases, both for internal efficiency and external communication to your customers. For specifically external use cases, you will only pay for the value you're receiving. Mendable will look at the total number of messages sent during a month. If there are any special feature requests (custom data connectors, etc.), we are happy to discuss these requirements!
Pricing Plans
Free
Free Plan• Pre-built Components + API
• Unlimited Data Sources
• Analytics Platform
• Model Customization
• Data Connectors (Notion, Zendesk, G-Drive...)
• Custom Fine-tuning
• White Label Components
• Data Export
Enterprise
Unknown Price• White Label Components
• Custom Fine-tuning
• Custom Models
• Bring your own key
• SSO
• Analytics & Data Export
• Custom Data Connectors
• SLA & Premium Support
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