Engagely
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About
Engagely.ai is a leading no-code total CX platform for enterprises powered by Generative AI. It offers a suite of products including Engagely Automation Cloud (voice, chat, email, WhatsApp bots), Contact Center Cloud, Unified Communication Cloud, and Engagely Analytics Cloud. The platform helps automate customer support, engagement, and experience across various channels and industries, providing features like omnichannel presence, interactive voice response (IVR), reporting and monitoring, automatic call distribution (ACD), and real-time agent assist. Engagely uses advanced NLP models and Generative AI to deliver personalized and predictive customer support, aiming to improve CX, agent productivity, and ROI.
Platform
Task
Features
• real-time agent assist
• voice bot
• chatbot and email bot
• engagely analytics cloud
• unified communication cloud
• contact center cloud
• engagely automation cloud
• cx platform
Job Opportunities
Enterprise Sales Consultant
Engagely is a customer experience (CX) platform using AI-powered automation for customer support, engagement, and analytics across multiple channels.
Education Requirements:
MBA
Experience Requirements:
8 to 12 years
Other Requirements:
Strategic and analytical mindset
Strong problem-solving skills
Effective leadership, organizational, and communication skills
Experience of working on AI SaaS products
Responsibilities:
accelerate the growth of sales
Own all plans and strategies for developing business and achieving the company’s business goals
Collaborating with the leadership team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to grow business
Assists in the development of the sales plan
Land and expand – build process and funnel for manual top-down reach out, onboarding, activation, and expansion
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Python Developer
Engagely is a customer experience (CX) platform using AI-powered automation for customer support, engagement, and analytics across multiple channels.
Education Requirements:
BE/MBA /PG (Statistics)
Experience Requirements:
2-6 years
Other Requirements:
2-6 years hands on experience in Core Python with any framework (Flask/Django) building end to end applications development
Experience in Mongo (or any Nosql)
Experience in client coordination
Experience in Nodejs
Experience in Web technologies-HTML, CSS, Javascript
Database-SQL Server/My SQL/ No SQL database
Good understanding of Algorithms, data structures
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